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Hotel Nikko Suzhou

4.5 star property
Luxury hotel with 3 restaurants and fitness centre

Photo gallery for Hotel Nikko Suzhou

Property amenity
Exterior
Separate bathtub and shower, designer toiletries, hair dryer, bathrobes
1 bedroom, premium bedding, minibar, in-room safe
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is NZ$175
includes taxes & fees
2 July - 3 July

Explore the area

Map
No.368 Changjiang Road, Suzhou, Jiansu, 215011
  • Shantang Street
    ‪7 min drive‬
  • Humble Administrator's Garden
    ‪10 min drive‬
  • Suzhou Museum
    ‪11 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪31 min drive‬

Room options

View all photos for Comfort King Room

Comfort King Room

Comfort King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 Large Single Bed

Premier Suite

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Corner Deluxe Room

Corner Deluxe Room

Corner Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury King Room

Luxury King Room

Luxury King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Executive King Room

Executive King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

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About the area

Suzhou

A luxury stay in Suzhou awaits you at Hotel Nikko Suzhou. You'll be 3.8 km (2.4 mi) from Hanshan Temple and 8 km (5 mi) from Shantang Street. Highlights at this hotel include 3 restaurants, an indoor swimming pool and free self-parking. .The restaurant, 弁庆, serves Japanese cuisine and is open for lunch and dinner. The Lounge is the hotel's own lobby lounge. Enjoy the gym and sauna. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. .Places within a 15-minute drive of this 4.5-property class Huqiu District hotel include Suzhou University and Suzhou Museum.

What's nearby

  • Lingering Garden - 4 min drive - 3.9 km
  • Hanshan Temple - 5 min drive - 5.2 km
  • Shantang Street - 7 min drive - 7.2 km
  • Humble Administrator's Garden - 10 min drive - 10.4 km
  • Suzhou Museum - 11 min drive - 10.4 km

Getting around

  • Shishanlu Station - 5 min walk
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Wuxi (WUX-Shuofang) - 38 min drive

Restaurants

  • ‪星巴克 - ‬19 min walk
  • ‪Tong Ji Restaurant - ‬13 min walk
  • ‪苏州乐园度假酒店 - ‬7 min walk
  • ‪天府之乐 - ‬17 min walk
  • ‪肯德基 - ‬18 min walk

About this property

Hotel Nikko Suzhou

Luxury hotel with 3 restaurants and fitness centre
Hotel Nikko Suzhou offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Nikko Suzhou. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Suzhou hotel.

  • 473 guestrooms or units
  • 29 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2015
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Nikko Suzhou offers 473 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

4 restaurants, breakfast, lunch, dinner served; international cuisine

Pan Pacific Suzhou

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 410 reviews
The price is NZ$130
includes taxes & fees
6 July - 7 July
Pan Pacific Suzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CNY 140 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Brasserie
  • The Lounge
  • 弁庆
  • 桃李

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 29 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM.
The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CNY 140 per person
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Nikko Suzhou
Hotel Nikko Suzhou Hotel
Hotel Nikko Suzhou Suzhou
Hotel Nikko Suzhou Hotel Suzhou

Frequently asked questions

What is the cancellation policy at Hotel Nikko Suzhou?

Hotel Nikko Suzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Nikko Suzhou?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Nikko Suzhou on 2 Jul 2025 start from NZ$174.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Nikko Suzhou?

Yep, Hotel Nikko Suzhou has a free self car park.

Does Hotel Nikko Suzhou have a pool?

Hotel Nikko Suzhou has a pool and an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Hotel Nikko Suzhou?

Hotel Nikko Suzhou features an indoor pool, a sauna and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Nikko Suzhou a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Nikko Suzhou.

Does Hotel Nikko Suzhou serve breakfast?

Yeah, cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Nikko Suzhou?

No, Hotel Nikko Suzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Nikko Suzhou?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Nikko Suzhou?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hotel Nikko Suzhou?

No, pets are not allowed.

Hotel Nikko Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 112 reviews
Rating 8 - Good. 35 out of 112 reviews
Rating 6 - Okay. 8 out of 112 reviews
Rating 4 - Poor. 1 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Don't Stay Here

This hotel presents itself as a high end hotel, but it is not. I stayed in a Deluxe Bedroom, on the 19th floor. The sound proofing on the windows is horrible. I could hear all the cars honking every morning from the 19th floor waking me up. At times, you could smell cigarette smoke coming thru the vents from other bedrooms. The only good things about this hotel are the breakfast, nearby subway station, and the dry cleaning. The customer service is subpar. I had to checkout sooner than expected. I checked out 1 hr past the deadline, and was charged an additional night. The manager would not waive the additional night because of 1 hr. I have stayed at this hotel everytime I am in China, but have realized there are better options available nearby. Stay there instead.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kenbely

Stayed 1 night in Oct 2024

10/10 Excellent

Kenbely

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location MRT just next to me
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenbely

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! but not much restaurants around the shopping mall. good location just next to the MRT
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Not 5 Star quality!!!

I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
Stayed 1 night in Dec 2023

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

11/10

As always. Amazing stay.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing are nice, good location and very clean.
Stayed 4 nights in Nov 2019

8/10 Good

Boon Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. Modern, clean, no complaints whatsoever.
Stayed 2 nights in Dec 2018

10/10 Excellent

Nan, Bangkok Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, nice place

Very good location, 200m.from train station. Variety of breakfast and good taste. The room was so clean and amenities in room is good. I'm really love this hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Brand new room.
Stayed 1 night in Aug 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than you thought you wanted!

It starts with happy smiles, greetings and a lightning fast check-in. The room was big and already chilly. Two keys to always have the lights on, digital buttons and outlets, adapters and chargers, and even external inputs for the TV. Everything you want from a hotel (comfort, toiletries, plush towels) plus an added touch of technology and elegance. Even the bathroom overhead speaker played the TV so you never miss a beat. internet was fast and reliable and no fumbling with hotel passwords. The gym and pool we're also a hit. The one snag I had in the three nights was trying to order room service... No one understood enough to complete the order. Luckily for me, they had a gourmet buffet which was three levels of delicious!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: Room & Bathroom Excellent, Very Clean, Excellent Breakfast Selection & Quality, Cons: Couldn't stay longer
Stayed 2 nights in Jul 2018

8/10 Good

Elisabeth, Espergærde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, very good Japanese restaurant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. It was an enjoyable stay.

10/10 Excellent

Boon Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Suzhou

Nice service, nice food and good environment.
Stayed 3 nights in Jan 2018

10/10 Excellent

WENWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice swimming pool with Jacuzzi, comfort rooms.But the gym has only limited equipment, not good for weight training. The location is a bit far from everything else.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good experience

very nice hotel, check in counter is very polite, room is clean, breakfast is good, very good stay experience i like this hotel

10/10 Excellent

Pay-Hsii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and nice hotel

High CP value hotel. Definitely will come back and stay for either business or leisure.

10/10 Excellent

Jeffrey, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the money.

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025