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Mercure Suzhou Jinji Lake

3.5 star property

Photo gallery for Mercure Suzhou Jinji Lake

Deluxe Room, 1 King Bed
Lobby
Exterior
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$111
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
No 72 Xindu Street, Suzhou Industrial Park, Suzhou, 215021
  • Place, In City Shopping Mall
    ‪14 min walk‬
  • Place, Gate to the East
    ‪16 min walk‬
  • Place, Jinji Lake
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds

Privilege, Room, 2 Single Beds

Privilege, Room, 2 Single Beds

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

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About the area

Suzhou

At Mercure Suzhou Jinji Lake, you'll be connected to the convention centre and 1.4 km (0.8 mi) from In City Shopping Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Added amenities include coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3.5-property class Suzhou Industrial Park hotel include Gate to the East and Suzhou Center Mall.

What's nearby

  • In City Shopping Mall - 14 min walk - 1.2 km
  • Gate to the East - 16 min walk - 1.4 km
  • Suzhou Center Mall - 19 min walk - 1.6 km
  • Jinji Lake - 2 min drive - 1.8 km
  • Suzhou City Moat - 2 min drive - 2.7 km

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 18 min drive
  • Wuxi (WUX-Shuofang) - 48 min drive

Restaurants

  • ‪串dining - ‬5 min walk
  • ‪Katong Restaurant | 咖东餐厅 - ‬6 min walk
  • ‪増増 | 增增 | Masumasu - ‬4 min walk
  • ‪德庄火锅 Morals Village Hot Pot - ‬5 min walk
  • ‪85°C Bakery Café - ‬8 min walk

About this property

Mercure Suzhou Jinji Lake

There's a restaurant on site. WiFi is free in public spaces. The business-friendly Mercure Suzhou Jinji Lake also features a fitness centre, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Suzhou hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 31 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue
Mercure Suzhou Jinji Lake offers 303 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 52-inch LCD televisions come with digital channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 31 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 52-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 58 per person
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Mercure Suzhou Jinji Lake Opening August 2018 Hotel
Mercure Suzhou Jinji Lake Opening August 2018
Mercure Suzhou Jinji Opening
Mercure Suzhou Jinji Lake (Opening August 2018)
Mercure Suzhou Jinji Suzhou
Mercure Suzhou Jinji Lake Hotel
Mercure Suzhou Jinji Lake Suzhou
Mercure Suzhou Jinji Lake Hotel Suzhou
Mercure Suzhou Jinji Lake (Opening August 2018)

Frequently asked questions

What is the cancellation policy at Mercure Suzhou Jinji Lake?

Mercure Suzhou Jinji Lake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Suzhou Jinji Lake?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Mercure Suzhou Jinji Lake on 19 Apr 2026 start from NZ$111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Suzhou Jinji Lake?

Yep, Mercure Suzhou Jinji Lake has a free self car park. Onsite parking is limited.

Is Mercure Suzhou Jinji Lake family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Suzhou Jinji Lake is a hit with families.

Does Mercure Suzhou Jinji Lake serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Suzhou Jinji Lake?

No, Mercure Suzhou Jinji Lake does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Suzhou Jinji Lake?

Yep, you can grab a meal at Mercure Suzhou Jinji Lake's onsite restaurant.

What time are check-in & check-out at Mercure Suzhou Jinji Lake?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Suzhou Jinji Lake?

No, pets are not allowed.

Mercure Suzhou Jinji Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 74 reviews
Rating 8 - Good. 27 out of 74 reviews
Rating 6 - Okay. 7 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Cathy, Mansfield

Travelled with family and small children
The service is not great, you have to ask them for the right things you need.
Stayed 1 night in Jul 2025

4/10 Poor

Robbie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Lovely Hotel - SHOCKINGLY POOR WI-FI

The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Excellent Let Down by Poor Internet

Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

CHANGSHENG

Disliked: Cleanliness, staff & service, room comfort

not recommend

I felt the room is not cleaned enough, specially the ground... and bed is not comfortable at all...
Stayed 1 night in Mar 2019

8/10 Good

Masa

Liked: Cleanliness, amenities, property conditions & facilities
Located in a very convenient place. There are many restaurants and shops nearby. Room is new and clean, but it was disappointed that TV controller did not work well and was not able to watch any TV programs.
Stayed 2 nights in Mar 2019

8/10 Good

MIke

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It locates in a very convenient area which has many restaurants or shops. Room is clean and amenities are good. Some drinks in a fridge were offered free of charge. It was regret that TV controller did not work well and I could not watch any TV during my stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

Lynica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. A new gem!

Spacious room, comfy bed, great location (in a modern yet quieter area of Suzhou and located near metro station), easy to find taxis nearby, good eateries nearby.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall I’m happy with my stay, just one point I ready don’t understand why the house keeper didn’t wash the cup on the daily clearing?
Stayed 3 nights in Dec 2018

6/10 Okay

PO CHUN

Business traveller
Stayed 2 nights in Aug 2025

10/10 Excellent

POMING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Joonho

Stayed 2 nights in Jun 2025

8/10 Good

Jiro

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
출장으로 다녀왔습니다. 불편한 점 없고, 교통 편리하고 주변에 편의 시설이 많습니다.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel

A good hotel
Stayed 1 night in Nov 2024

8/10 Good

Ting Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無線網路的穩定性實在是有待加強，時好時壞，看似有訊號但是一處在於上線、斷線的循環中…
Stayed 2 nights in Oct 2024

8/10 Good

YONG SIK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sicheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Sep 2024

10/10 Excellent

uk

Stayed 3 nights in Sep 2024

6/10 Okay

TAEJUN

Stayed 2 nights in Apr 2024

8/10 Good

TAIJIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024