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Mercure Suzhou Jinji Lake

Property class: 3.5

Photo gallery for Mercure Suzhou Jinji Lake

A modern hotel room with a neatly made bed, a robe hanging on the wall, and a view of the city through large windows.
A modern dining area with large windows, marble flooring, and contemporary furniture.
Unclassified image, 3 of 39, button
A spacious lobby with a reception desk, a large chandelier, a seating area with a blue sofa, and a bookshelf.
A spacious lobby with large windows, a modern chandelier, and a variety of seating arrangements.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$110
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
No 72 Xindu Street, Suzhou Industrial Park, Suzhou, 215021
  • Place, In City Shopping Mall
    ‪14 min walk‬
  • Place, Gate to the East
    ‪16 min walk‬
  • Place, Suzhou Center Mall
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A modern bathroom with a large oval mirror, a sink, and a vanity with toiletries.

Deluxe Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed

A modern hotel room with a large bed, a nightstand, a lamp, a seating area, and a television.

Privilege, Room, 1 King Bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 2 Single Beds

A modern bathroom with a large oval mirror, a round sink, and a marble floor.

Privilege, Room, 2 Single Beds

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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  • Pet-friendly
  • Parking included
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About the area

Suzhou

At Mercure Suzhou Jinji Lake, you'll be connected to the convention centre and 1.4 km (0.8 mi) from In City Shopping Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Added amenities include coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3.5-property class Suzhou Industrial Park hotel include Gate to the East and Suzhou Center Mall.

What's nearby

  • In City Shopping Mall - 14 min walk - 1.2 km
  • Gate to the East - 16 min walk - 1.4 km
  • Suzhou Center Mall - 2 min drive - 1.5 km
  • Jinji Lake - 3 min drive - 3.0 km
  • Pingjiang Road - 3 min drive - 3.6 km

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 18 min drive
  • Wuxi (WUX-Shuofang) - 48 min drive

Restaurants

  • ‪星巴克咖啡 - ‬9 min drive
  • ‪Old Shark Pizzeria - ‬6 min drive
  • ‪中新生态科技城 - ‬12 min drive
  • ‪哑巴生煎（苏安店） - ‬5 min drive
  • ‪吴拓斋 - ‬10 min drive

About this property

Mercure Suzhou Jinji Lake

There's a restaurant on site. WiFi is free in public spaces. The business-friendly Mercure Suzhou Jinji Lake also features a fitness centre, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Suzhou hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 31 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue
Mercure Suzhou Jinji Lake offers 303 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 52-inch LCD televisions come with digital channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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  • Pool
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  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 31 floors
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 52-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 58 per person
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Mercure Suzhou Jinji Lake Opening August 2018 Hotel
Mercure Suzhou Jinji Lake Opening August 2018
Mercure Suzhou Jinji Opening
Mercure Suzhou Jinji Lake (Opening August 2018)
Mercure Suzhou Jinji Suzhou
Mercure Suzhou Jinji Lake Hotel
Mercure Suzhou Jinji Lake Suzhou
Mercure Suzhou Jinji Lake Hotel Suzhou
Mercure Suzhou Jinji Lake (Opening August 2018)

Frequently asked questions

What is the cancellation policy at Mercure Suzhou Jinji Lake?

Mercure Suzhou Jinji Lake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Suzhou Jinji Lake?

As of 24 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Suzhou Jinji Lake on 20 Sept 2026 start from NZ$110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Suzhou Jinji Lake?

Yep, Mercure Suzhou Jinji Lake has a free self car park. Onsite parking is limited.

Is Mercure Suzhou Jinji Lake family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Suzhou Jinji Lake is a hit with families.

Does Mercure Suzhou Jinji Lake serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Suzhou Jinji Lake?

No, Mercure Suzhou Jinji Lake does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Suzhou Jinji Lake?

Yep, you can grab a meal at Mercure Suzhou Jinji Lake's onsite restaurant.

What time are check-in & check-out at Mercure Suzhou Jinji Lake?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Suzhou Jinji Lake?

No, pets are not allowed.

Mercure Suzhou Jinji Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 81 reviews
Rating 8 - Good. 30 out of 81 reviews
Rating 6 - Okay. 8 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sicheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel

A good hotel
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Cathy

The service is not great, you have to ask them for the right things you need.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Dongwon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주차 불편
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Seunghyeok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치 좋음
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

亨

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方も丁寧で、赤ちゃんにも大変優しいホテルでした。 蘇州園区に来る際は、こちらのホテルをまた利用させていただきます。
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
출장으로 다녀왔습니다. 불편한 점 없고, 교통 편리하고 주변에 편의 시설이 많습니다.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Ting Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無線網路的穩定性實在是有待加強，時好時壞，看似有訊號但是一處在於上線、斷線的循環中…
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

TAIJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
난방이 고장나서 방이 좀 썰렁했지만, 대체적으로 깨끗하고 위치도 괜찮은것 같네요. 조식은 먹을게 별로 없습니다
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

勝鴻

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好到無可挑剔

真心不錯，簡單，乾淨又大方，位置又是蘇州黃金位置
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I had requested Non smoking room, but smoke and cigarette disgusting smell came from other room all the time so much that I couldn’t slept well.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Robbie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Lovely Hotel - SHOCKINGLY POOR WI-FI

The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡
Stayed 1 night in Nov 2019
Verified review

8/10 Good

CHUN MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蘇州商務旅遊的好地方
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體都還不錯，酒店干淨，舒適，大堂還有咖啡、餅乾，而且離景點都比較近，附近有大型商場，下次有機會還會入住
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フランス系のホテルなのにワインオープナーが置いてない
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

申し分ない条件

申し分ない条件。
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
交通の便利も良くコンビニも食事をする所も近くにあり良い
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
smells not good in bathroom! The people work in this hotel are very nice!
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

yuki

Liked: Cleanliness, property conditions & facilities
良い点はﾎﾃﾙが全体的に清潔。最新式のｳｵｼｭﾚｯﾄがあり快適。冷蔵庫のｿﾌﾄﾄﾞﾘﾝｸが無料。不満点としては部屋の壁が薄く、隣室の音が聞こえる。日本語のﾃﾚﾋﾞ放送に対応していない。朝食の開始が6：30からなので、6：00ｽﾀｰﾄぐらいまで早めて欲しい。全体としては満足できるﾎﾃﾙです。
Stayed 5 nights in Jun 2019
Verified review

8/10 Good

sun ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

法式風格，舒適

雖不是豪華酒店，但住起來覺得很舒服，管理好 交通便利
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Excellent Let Down by Poor Internet

Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
立地もホテル設備も完璧でした。部屋の入口付近の壁が薄いのか、廊下の声が聞こえる以外は快適に過ごせました！
Stayed 2 nights in Apr 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
英語が話せるスタッフがいない
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

CHANGSHENG

Disliked: Cleanliness, staff & service, room comfort

not recommend

I felt the room is not cleaned enough, specially the ground... and bed is not comfortable at all...
Stayed 1 night in Mar 2019