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Novotel Suzhou Tai Lake Santeh Hotel

3.0 star property

Photo gallery for Novotel Suzhou Tai Lake Santeh Hotel

Breakfast, lunch, dinner served; international cuisine
Hot springs
Hot springs
Hot springs
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000
  • Place, Qionglongshan Dongwu National Forest Park
    ‪9 min drive‬
  • Place, Gusong Garden
    ‪10 min drive‬
  • Place, Suzhou Taihu Yuyangshan Scenic Area
    ‪15 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, memory-foam beds

Executive Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, memory-foam beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, memory-foam beds

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the area

Suzhou

At Novotel Suzhou Tai Lake Santeh Hotel, you'll be connected to the convention centre and 7.8 km (4.8 mi) from Gusong Garden. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .Food Square serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the 24-hour gym along with access to hot springs and a playground. 5920 square feet (550 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Wuzhong hotel include Lake Tai and Mudu Ancient City.

What's nearby

  • Qionglongshan Dongwu National Forest Park - 9 min drive - 11.7 km
  • Mudu Ancient City - 10 min drive - 9.8 km
  • Gusong Garden - 10 min drive - 7.9 km
  • Shangfang Mountain - 12 min drive - 12.7 km
  • Suzhou Taihu Yuyangshan Scenic Area - 15 min drive - 15.9 km

Getting around

  • Huadun Station - 7 min drive
  • Suzhou New District Railway Tram Stop - 34 min drive
  • Wuxi (WUX-Shuofang) - 42 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪乾元寺素面馆 - ‬15 min drive
  • ‪Executive Lounge - ‬13 min drive
  • ‪Xinhuaxi Beef Rice Noodles (Mudu Ancient Town Shop) - ‬10 min drive

About this property

Novotel Suzhou Tai Lake Santeh Hotel

Novotel Suzhou Tai Lake Santeh Hotel offers its guests hot springs and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5920 square feet (550 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Suzhou Tai Lake Santeh Hotel. Self parking is free.

  • 169 guestrooms or units
  • Conference rooms
  • 5920 sq ft of conference space
  • 550 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • Dining venue
Novotel Suzhou Tai Lake Santeh Hotel offers 169 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths, bathrobes and slippers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

There are 15 hot springs open between 2:30 PM and 10:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Square

Things to do

  • 15 hot springs
  • 24-hour gym
  • Playground

Family friendly

  • In-room cot
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,920 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Spa

  • 15 hot springs
  • Hot springs open from 2:30 PM - 10:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Hot springs access available from 2:30 PM to 10:00 PM.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Frequently asked questions

What is the cancellation policy at Novotel Suzhou Tai Lake Santeh Hotel?

Novotel Suzhou Tai Lake Santeh Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Novotel Suzhou Tai Lake Santeh Hotel?

Yep, Novotel Suzhou Tai Lake Santeh Hotel has a free self car park.

Is Novotel Suzhou Tai Lake Santeh Hotel family-friendly?

You bet! With amenities such as a playground and a deli, as well as free infant beds in the guestrooms, it's no surprise that Novotel Suzhou Tai Lake Santeh Hotel is a hit with families.

Are there hot tubs in the rooms at Novotel Suzhou Tai Lake Santeh Hotel?

No, but there are spring water baths in the guestrooms.

Does Novotel Suzhou Tai Lake Santeh Hotel serve breakfast?

Yep, buffet brekkie is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Novotel Suzhou Tai Lake Santeh Hotel?

No, Novotel Suzhou Tai Lake Santeh Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Suzhou Tai Lake Santeh Hotel?

Yep, you can grab a meal at Novotel Suzhou Tai Lake Santeh Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Novotel Suzhou Tai Lake Santeh Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Suzhou Tai Lake Santeh Hotel?

No, only service animals are allowed.

Novotel Suzhou Tai Lake Santeh Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
The entire place was quite lovely and close to I think the Largest Lake in China. I would have liked to sped a few more days and explore.
Stayed 2 nights in Nov 2025

10/10 Excellent

Seung Wook

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021