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Hotel Prom

2.0 star property
Family-friendly hotel with full-service spa and coffee shop/cafe

Photo gallery for Hotel Prom

Front of property – evening/night
Outdoor dining
Reception
Bar (on property)
Indoor pool

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Gym
  • Business services

Explore the area

View map
Pietteho námestí 27, Svoboda nad Upou, 54224
  • Place, Krkonoše National Park
    ‪1 min walk‬
  • Place, Spindleruv Mlyn Ski Resort
    ‪35 min drive‬
  • Place, Adrspach-Teplice Rock Park
    ‪37 min drive‬

Room options

View all photos for Basic Double or Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Deep-soaking bath
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Basic Double or Twin Room (with extra bed)

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room (with extra bed)

Highlights

Soundproofed
Heating
TV
Separate bedroom
Private bathroom
Deep-soaking bath
Desk
Daily housekeeping
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Deep-soaking bath
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

About the area

Svoboda nad Upou

A family-friendly stay in Svoboda nad Upou awaits you at Hotel Prom. You'll be steps from Krkonoše National Park and 4.5 km (2.8 mi) from Stezka korunami stromů Krkonoše. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna as well as access to bike hire and a playground. Added amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .In proximity to this Svoboda nad Upou hotel you'll find Spindleruv Mlyn Ski Resort.

What's nearby

  • Krkonoše National Park - 1 min walk - 0.0 km
  • Karkonosze National Park - 31 min drive - 22.8 km
  • Spindleruv Mlyn Ski Resort - 35 min drive - 35.6 km
  • Adrspach-Teplice Rock Park - 37 min drive - 36.7 km
  • Karpacz Ski Resort - 45 min drive - 44.9 km

Getting around

  • Svoboda nad Upou Station - 19 min walk

Restaurants

  • ‪Kiosek U Staré lanovky - ‬13 min drive
  • ‪Černá bouda - ‬14 min drive
  • ‪Grund Resort Golf & Ski - ‬6 min drive
  • ‪Pension Kneifel - ‬4 min drive
  • ‪Černohorské Bistro - ‬14 min drive

About this property

Hotel Prom

Family-friendly hotel with full-service spa and coffee shop/cafe
Hotel Prom offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A business centre and meeting rooms are available. A fitness centre, a terrace, and barbecue grills are also featured at the family-friendly Hotel Prom. Self parking is free.

This Svoboda nad Upou hotel is smoke free.

  • 51 guestrooms or units
  • Conference rooms
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Prom offers 51 accommodations with laptop-compatible safes and free toiletries. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath. Housekeeping is offered on a daily basis and hairdryers can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Spa
Hotel World of Harmony
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
Hotel World of Harmony

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 400.0 per day.
  • Cots (infant beds) are available for EUR 100.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 40.0 per day
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 12.0
  • Christmas Eve (24 December) Gala Dinner per child: EUR 6.0 (from 3 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: EUR 4.0
  • Christmas Day (25 December) Gala Dinner per child: EUR 2.0 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 50.0
  • New Year's Eve (31 December) Gala Dinner per child: EUR 25.0 (from 3 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 100.0 per day
  • Rollaway bed fee: EUR 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Prom Svoboda nad Upou
Prom Svoboda nad Upou
Hotel Prom Hotel
Hotel Prom Svoboda nad Upou
Hotel Prom Hotel Svoboda nad Upou

Frequently asked questions

What is the cancellation policy at Hotel Prom?

Hotel Prom offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Prom?

Yep, Hotel Prom has a free self car park.

Is there a spa on site at Hotel Prom?

Yep, there is an onsite spa at Hotel Prom. You'll enjoy services like massages.

Does Hotel Prom have a pool?

Hotel Prom has an indoor pool.

What makes Hotel Prom a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Prom.

Is Hotel Prom family-friendly?

You bet! With amenities such as a playground and an arcade, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Prom is a hit with families.

Are there hot tubs in the rooms at Hotel Prom?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Prom serve breakfast?

You bet, complimentary brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Prom?

No, Hotel Prom does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Prom?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Prom?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Prom?

No, pets are not allowed.

Hotel Prom Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Personnelle désagréable malhonnêtes et peu arrangeant
Stayed 6 nights in Aug 2019

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko OK.
Stayed 1 night in May 2019

6/10 Okay

Ekaterina

Liked: Property conditions & facilities
Disliked: Staff & service

Рядом с Черной горой

Отель не плохой, но вот ресепшн оставляет желать лучшего. Приехали, оказалось что бронирование, которое мне было подтверждено Хотелс Ком месяц назад, никто найти не может и вообще ни на русском, ни на английском ни бум бум. В наличии остался только семейный номер,а это значит, что мы с друзьями должны делить ванну и туалет на 4-х. А мы бронировали 2 отдельных. Это всех огорчило, так как заплатили мы так же как за отдельные. Вывод Хотелс ком не контролирует ситуацию с бронированием.
Stayed 4 nights in Jan 2019