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Park Hyatt Sydney

5.0 star property
Boardwalk/promenade hotel with full-service spa and free breakfast

Photo gallery for Park Hyatt Sydney

Relax in a spacious room with a large bed, nightstand, and a window offering a view of the outdoors.
Enjoy cooking in this well-lit kitchen with a wine cooler and large island with a sink.
Enjoy a meal with a view of the Sydney Opera House from the comfort of your room.
Unwind with a clear view of the Sydney Opera House from our rooftop terrace, featuring a swimming pool, sun loungers, and a hot tub.
Enjoy meals in this dining area with a long table and comfortable chairs, offering views of the Sydney Opera House and the waterfront.

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Parking available
  • Gym

Explore the area

Map
7 Hickson Road, The Rocks, NSW, 2000
  • Sydney Harbour Bridge
    ‪3 min walk‬
  • Circular Quay
    ‪8 min walk‬
  • Sydney Opera House
    ‪11 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Quay Suite

Quay Suite

Quay Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Cove Suite

Cove Suite

Cove Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 73 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Opera View

2 Twin Beds with Opera View

2 Twin Beds with Opera View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 45 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Bed with Opera View Deluxe

1 bedroom, premium bedding, down duvets, minibar

1 King Bed with Opera View Deluxe

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 75 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe

1 King Bed Deluxe

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with City Harbour View

2 Twin Beds with City Harbour View

2 Twin Beds with City Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed with City Harbour View

View from room

1 King Bed with City Harbour View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop Suite

Rooftop Suite

Rooftop Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 142 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour Suite

Harbour Suite | View from room

Harbour Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 145 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Opera View

View from room

1 King Bed with Opera View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 45 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed with Opera View Premium

1 bedroom, premium bedding, down duvets, minibar

1 King Bed with Opera View Premium

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 75 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

About the area

Sydney

A luxury stay in the heart of Sydney awaits you at Park Hyatt Sydney, a recipient of the prestigious Conde Nast Gold List award in 2022. Within a short 5-minute stroll, you'll find popular places like Sydney Harbour Bridge and Overseas Passenger Terminal. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, Swedish massages and body wraps along with aromatherapy and mani/pedis. The café, The Living Room, serves local cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub, sauna and free pool cabanas. 3520 square feet (327 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free full breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 5-property class The Rocks hotel, attractions include Circular Quay and Sydney Opera House.

What's nearby

  • Sydney Harbour Bridge - 3 min walk - 0.3 km
  • Overseas Passenger Terminal - 3 min walk - 0.3 km
  • Circular Quay - 8 min walk - 0.7 km
  • Sydney Opera House - 11 min walk - 1.0 km
  • Hyde Park - 20 min walk - 1.8 km

Getting around

  • Sydney Circular Quay Station - 9 min walk
  • Wynyard Station - 16 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪The Squire's Landing - ‬3 min walk
  • ‪Cruise Bar - ‬5 min walk
  • ‪The Dining Room - ‬1 min walk
  • ‪Pancakes on the Rocks - ‬6 min walk
  • ‪Ribs & Burgers the Rocks - ‬6 min walk

About this property

Park Hyatt Sydney

Boardwalk/promenade hotel with full-service spa and free breakfast
Park Hyatt Sydney offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 3520 square feet (327 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and multilingual staff are also featured at the luxury Park Hyatt Sydney. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 4 levels
  • Conference rooms
  • 3520 sq ft of conference space
  • 327 sq. m of conference space
  • Built in 1990
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Hyatt Sydney offers 155 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. Beds feature down duvets and premium bedding. 32-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Awards and affiliations

Park Hyatt Sydney is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Similar properties

Enjoy breathtaking city views from the large window, featuring a bridge and the iconic opera house by the water.

Four Seasons Hotel Sydney

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, 1,888 reviews
The price is NZ$380
includes taxes & fees
24 Aug - 25 Aug
Four Seasons Hotel Sydney

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured valet parking on site (AUD 90 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Dining Room
  • The Living Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,520 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (114 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 140 per vehicle (one-way)
  • Valet parking fee: AUD 90 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Park Sydney
Hyatt Sydney
Park Hyatt Sydney
Park Hyatt Sydney Hotel
Park Hyatt Sydney Hotel The Rocks
Park Hyatt Sydney The Rocks
Park Sydney Hyatt
Sydney Hyatt
Sydney Hyatt Park
Sydney Park Hyatt
Park Hyatt Sydney Hotel Sydney

Frequently asked questions

What is the cancellation policy at Park Hyatt Sydney?

Park Hyatt Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Park Hyatt Sydney?

Yep, Park Hyatt Sydney has secured valet parking with in/out privileges for AUD 90 per day. Onsite parking is limited.

Are there any beaches close to Park Hyatt Sydney?

The closest beach to Park Hyatt Sydney is Bondi Beach (7.4 km).

Is there a spa on site at Park Hyatt Sydney?

Yep, there is an onsite spa at Park Hyatt Sydney. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Park Hyatt Sydney have a pool?

Park Hyatt Sydney has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

What luxury perks are available at Park Hyatt Sydney?

Park Hyatt Sydney features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Park Hyatt Sydney a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Park Hyatt Sydney.

Is Park Hyatt Sydney family-friendly?

You bet! With amenities such as babysitting services and a deli, as well as free infant beds in the guestrooms, it's no surprise that Park Hyatt Sydney is a hit with families.

Are there hot tubs in the rooms at Park Hyatt Sydney?

No, but there are deep-soaking baths in the guestrooms.

Does Park Hyatt Sydney serve breakfast?

You bet, free full breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Park Hyatt Sydney?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Park Hyatt Sydney?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Hyatt Sydney?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Park Hyatt Sydney?

No, only service animals are allowed.

Park Hyatt Sydney Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 319 reviews
Rating 8 - Good. 35 out of 319 reviews
Rating 6 - Okay. 15 out of 319 reviews
Rating 4 - Poor. 6 out of 319 reviews
Rating 2 - Terrible. 7 out of 319 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made us feel very welcome. Was my wife’s 55th and they arranged a small cake to share with a happy birthday plaque. This was sorted on our arrival when we were asked during check in if we were celebrating a special occasion.
Stayed 1 night in Jul 2025

10/10 Excellent

Shashi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic location
Stayed 2 nights in May 2025

10/10 Excellent

JOHN

Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Park Hyatt Sydney used to be my favourite hotel in the whole wide world it offers a view that is quite simply priceless so when it came to choosing somewhere to spend my 50th Birthday this is the first place I thought of. In fact I actually MOVED from other 5 star establishment (whom I might say couldn't do enough for me) to be at the Hyatt. I arrived a little early and was informed my room wasn't ready which is fair enough but I would receive a text to let me know when it was available. That text never arrived and I had to chase the front desk for an update. Room was nice enough, it was always going to be but this is what you would expect as standard from the flagship brand of the Park Hyatt. However the staff (excluding the SPA team who were just lovely) just didn't seem that bothered and as a solo traveller it was apparent they were more interested in larger groups or perhaps those individuals they thought would spend more. Front reception even offered to arrange champagne to my room which never ever appeared. So all in all a very lack lustre experience. I genuinely wish I had stayed at the other property in truth, if it wasn't for the fabulous view (rain or no rain) I would suggest there are better more accommodating attentive hotels out there which are worth your consideration.
Stayed 1 night in Mar 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Hyatt is the absolute premium Sydney hotel from service to location and everything in between. Absolute perfection .
Stayed 2 nights in Feb 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top notch. Greeted immediately and was able check in early which was perfect for a nap after a 15 hour flight. Our room was big and beautiful. Both dining rooms were fantastic and provided a most memorable visit.
Stayed 3 nights in Feb 2025

10/10 Excellent

hunter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our only problem was we arrived at hotel at 7:00 am after traveling 24 hours. Couldn’t get in our room until 3:00 pm. We were exhausted so having to find something to do until we could relax and freshen up was hard.
Stayed 4 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
We had free breakfast which was the only reason we ate breakfast at the hotel. It was really not that good. I can’t see any body being happy paying over $50 to get such a poor breakfast. Surprised the was no bar up at the pool level. That would have been a nice option.
Stayed 4 nights in Jan 2025

2/10 Terrible

tim

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Had a nightmare checkin experience despite being fully paid before arrival Staff were surly and rude which made for poor experience - came across as very arrogant ! We have stayed numerous times I’ve past 10years and gone downhill - there are better options
Stayed 3 nights in Jan 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent luxury hotel with exquisite service
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was simply perfect. From the friendly, professional staff to the incredible location and exceptional room, we had a truly wonderful experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniela

Liked: Amenities
Lovely modern property. Great location and great service across the whole hotel, I really loved it.
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel. Easy to reach circular quay. The rooms were luxurious.
Stayed 9 nights in Oct 2024

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammad

Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Five star
Stayed 1 night in Jun 2024

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodney

View’s breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of property was very enjoyable, view was stunning and the roof pool was a great value add.
Stayed 2 nights in Aug 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the rooms have a balcony.
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The harbour and the view of the opera house are the stars here. The hotel is excellently located and because it is only 3 levels feels really intimate and comfortable. Everything is in its place and the room was excellent with a beautiful view of the opera house and surrounds with our own balcony to soak it up. We had one experience though that dragged on the whole stay and spoiled it overall. We booked in December 2023 for two nights and the hotel policy is that one night is paid for as a deposit from a credit card. When we checked in it was noted that we no longer used the card we paid the deposit with. As we no longer had this card the hotel insisted we pay the full amount again and then to arrange a refund on the old card by disputing the transaction. The reasoning being that if we didn’t pay the whole stay again we might dispute the first transaction leaving them short. I did not like the insinuation that we would do this and I’ve certainly not enjoyed the inconvenience of paying an additional $1,600 for an extra night I did not stay and then make numerous phone calls trying to arrange a refund through the old credit card company. I still don’t have this refund two weeks after my stay. In my view, this is really bad service in a day and age where card not present transactions are made across all businesses everyday.
Stayed 2 nights in Aug 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel with exceptional service

Amazing experience at a wonderful hotel with faultless service from the moment we set foot on the property. One of the very best hotels I've ever stayed in.
Stayed 1 night in Aug 2024