Embassy Suites by Hilton Tampa USF Near Busch Gardens

3.5 star property
Hotel with free breakfast, near University of South Florida

Photo gallery for Embassy Suites by Hilton Tampa USF Near Busch Gardens

Courtyard
Outdoor pool
Presidential Room, 1 King Bed, Non Smoking
Presidential Room, 1 King Bed, Non Smoking
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pool
  • Gym
The current price is NZ$241
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
3705 Spectrum Blvd, Tampa, FL, 33612
  • University of South Florida
    ‪12 min walk‬
  • H. Lee Moffitt Cancer Center
    ‪14 min walk‬
  • Busch Gardens Tampa Bay
    ‪5 min drive‬
  • Tampa, FL (TPA-Tampa Intl.)
    ‪25 min drive‬

Room options

Presidential Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
  • 113 sq m
  • Sleeps 5
  • 1 King Bed

Premium Suite, 2 Double Beds

8.0 out of 10
Very good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

Premium Suite, 1 King Bed (Wellness, In-room air purification)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Executive Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(45 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

8.4 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible, Wellness)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(62 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About the area

Tampa

At Embassy Suites by Hilton Tampa USF Near Busch Gardens you'll be within a 20-minute stroll of popular places like University of South Florida and H. Lee Moffitt Cancer Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .This pet-friendly hotel offers a fitness centre, concierge services and a 24-hour front desk. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and laundry facilities. Each morning free on-the-go breakfast is offered between 7:00 AM and 9:00 AM. There's also the convenience of self parking. .Within a 30-minute walk of this 3.5-property class Tampa hotel, attractions include Yuengling Center and Adventure Island.

What's nearby

  • University of South Florida - 12 min walk - 1.0 km
  • H. Lee Moffitt Cancer Center - 14 min walk - 1.2 km
  • Yuengling Center - 15 min walk - 1.3 km
  • Adventure Island - 3 min drive - 2.8 km
  • Busch Gardens Tampa Bay - 5 min drive - 4.1 km

Getting around

  • Tampa Union Station - 21 min drive
  • Tampa, FL (TPA-Tampa Intl.) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬18 min walk
  • ‪Chili's Grill & Bar - ‬15 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪SoFresh - ‬17 min walk

About this property

Embassy Suites by Hilton Tampa USF Near Busch Gardens

Hotel with free breakfast, near University of South Florida
Embassy Suites by Hilton Tampa USF Near Busch Gardens offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

Event space at this hotel measures 16333 square feet (1517 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at Embassy Suites by Hilton Tampa USF Near Busch Gardens. For a fee, parking is available.

This 3.5-star Tampa hotel is smoke free.

  • 247 guestrooms or units
  • 8 levels
  • Conference rooms
  • 16333 sq ft of conference space
  • 1517 sq. m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Manager's reception (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Embassy Suites by Hilton Tampa USF Near Busch Gardens offers 247 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Tampa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,333 square feet of conference space
  • 19 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 9:00 AM and 1:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Busch Gardens Embassy Suites
Embassy Suites Busch Gardens Hotel
Embassy Suites Hotel Busch Gardens
Embassy Busch Gardens Suites
Embassy Suites Tampa
Tampa Embassy Suites
Embassy Suites Busch Gardens
Embassy Suites Hilton Tampa USF Busch Gardens Hotel
Embassy Suites Hilton USF Hotel
Embassy Suites Hilton Tampa USF Busch Gardens
Embassy Suites Hilton USF
Embassy Suites by Hilton Tampa USF Near Busch Gardens Hotel
Embassy Suites by Hilton Tampa USF Near Busch Gardens Tampa

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

Embassy Suites by Hilton Tampa USF Near Busch Gardens offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

As of 11 Aug 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Tampa USF Near Busch Gardens on 1 Sept 2025 start from NZ$241.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

Yep, Embassy Suites by Hilton Tampa USF Near Busch Gardens has a self car park with in/out privileges for USD 12.00 per night.

Are there any beaches close to Embassy Suites by Hilton Tampa USF Near Busch Gardens?

The closest beach to Embassy Suites by Hilton Tampa USF Near Busch Gardens is Ben T. Davis Beach (18.7 km).

Does Embassy Suites by Hilton Tampa USF Near Busch Gardens have a pool?

Embassy Suites by Hilton Tampa USF Near Busch Gardens has an outdoor pool.

Is Embassy Suites by Hilton Tampa USF Near Busch Gardens family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Tampa USF Near Busch Gardens is a hit with families.

Does Embassy Suites by Hilton Tampa USF Near Busch Gardens serve breakfast?

You bet, our travelers give top marks to the free on-the-go breakfast here! Offered daily from 7:00 AM to 9:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

No, Embassy Suites by Hilton Tampa USF Near Busch Gardens does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

Yep, you can grab a meal at Embassy Suites by Hilton Tampa USF Near Busch Gardens's onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Tampa USF Near Busch Gardens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 630 out of 1135 reviews
Rating 8 - Good. 222 out of 1135 reviews
Rating 6 - Okay. 107 out of 1135 reviews
Rating 4 - Poor. 90 out of 1135 reviews
Rating 2 - Terrible. 86 out of 1135 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Charles Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good but problems with digital and key entry. Also no water to shower or bath due to control being broken.
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Stayed 1 night in May 2025

6/10 Okay

Iris

Stayed 2 nights in Jan 2025

8/10 Good

Carroll

Stayed 3 nights in Apr 2025

10/10 Excellent

Naturallee

Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Stayed 1 night in Apr 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Pleasant stay
Stayed 2 nights in Apr 2025

8/10 Good

Yolonda

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good.
Stayed 2 nights in Apr 2025

2/10 Terrible

Lucretia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The receptionist was nice but the hotel itself is filthy. Room wasn’t clean properly and was missing items. The environment was loud and ghetto. Pool area was unsafe.
Stayed 3 nights in Apr 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Apr 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, close to retail stores and restaurants
Stayed 4 nights in Apr 2025

4/10 Poor

Thierry

Travelled with family
Disliked: Amenities, property conditions & facilities
We arrived at midnight and was given a room which had not been cleaned and the door was open upon our arrival. The room we moved to 836 had no cold water in the shower and no door knob on the door between the room and living area.
Stayed 1 night in Apr 2025

8/10 Good

Terrance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Donna, Southampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to see a show at USF!
Stayed 1 night in Apr 2025

4/10 Poor

Brandi

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
First checked in and the room was dirty. Bathtub looked like it was half cleaned because it had some dirt in it. I always inspect before I unpack my luggage and when my husband sat down on the couch, I saw a bug crawling on it. Took a video of it and went downstairs to get another room. To my surprise the second room was cleaner than the first, however, the bathtub was more dirtier than the first one. Water was leaking and it had a lot of grime and dirt in the middle of the shower. Even when I turned the shower off after trying to run the dirt down the drain, it stayed in place. Overall customer service was nice.
Stayed 2 nights in Apr 2025

2/10 Terrible

Erik

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful property, worst Embassy Suites I have stayed at. Between the moldy/rusty shower, the canned lights coming out of the ceiling, the A/C that sounds like a jet engine when running, the loud kids running down halls knocking on doors, the broken or missing ice makers on three different floors, the broken coffee maker and so much more, this was a truly poor experience. Would not recommend.
Stayed 1 night in Apr 2025

4/10 Poor

Dennis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Place needs a fresh in up. Staff is superb, Beds, showers, paint needs to be redone.
Stayed 1 night in Apr 2025

2/10 Terrible

Shanda

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No water for 4 hours after checking in. Was told boiler was being repaired. Said I didn’t wanted to check in with my ill mother with no working toilet. Was THEN told after front desk person stepped away and made a phone call that the water was back on and we can check in and would have no problem. A few minutes later we are of course inside a room with no water no working toilet and it stayed that way for close to 4 hours, creating anxiety and anger for my elderly mother and myself. Being lied to was unconscionable. Why must I even justify the need for a toilet. I am forever disgusted by our treatment.
Stayed 1 night in Apr 2025

6/10 Okay

Alexander

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Social hour was a plus but the building is old.
Stayed 2 nights in Apr 2025

6/10 Okay

Jonathan

Travelled with group
Liked: Cleanliness
Over priced for what was available
Stayed 2 nights in Apr 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the hotel. The customer service was immaculate and out of this world. I was able to check in early. I definitely will staying at this hotel again in the near future. I would recommend staying here. Five stars across the board.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anisha

Stayed 1 night in Apr 2025