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Sheraton Tampa Brandon Hotel

3.5 star property
Hotel in Tampa with free local area shuttle and 24-hour fitness centre

Photo gallery for Sheraton Tampa Brandon Hotel

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch and dinner served
Premium bedding, pillow-top beds, in-room safe, desk
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Laundry
The current price is NZ$293
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
10221 Princess Palm Ave, Tampa, FL, 33610
  • Place, Ice Sports Forum
    ‪3 min drive‬
  • Place, Florida State Fairgrounds
    ‪4 min drive‬
  • Place, Seminole Hard Rock Casino Tampa
    ‪4 min drive‬
  • Airport, Tampa, FL (TPA-Tampa Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Lounge

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds, Balcony

Lounge

Club Room, 2 Double Beds, Balcony

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(20 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Balcony

7.8 out of 10
Good
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Balcony

Lounge

Club Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Penthouse, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

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Lobby

Hilton Garden Inn Tampa East/Brandon

Tampa
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,001 reviews
The price is NZ$191
includes taxes & fees
28 Dec - 29 Dec
Hilton Garden Inn Tampa East/Brandon

About the area

Tampa

At Sheraton Tampa Brandon Hotel you'll be 4.1 km (2.5 mi) from Florida State Fairgrounds and 2.8 km (1.7 mi) from Tournament Sportsplex of Tampa Bay. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free area shuttle. .The restaurant, Panfilio's Bar and Grill, is open for breakfast, lunch and dinner. Cafe @ Sheraton is the hotel's own bar, serving drinks along with dinner. Business travelers can take advantage of 21 meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 10-minute drive of this 3.5-property class Tampa hotel include Seminole Hard Rock Casino Tampa and MidFlorida Credit Union Amphitheatre.

What's nearby

  • Ice Sports Forum - 3 min drive - 5.2 km
  • Florida State Fairgrounds - 4 min drive - 4.4 km
  • Seminole Hard Rock Casino Tampa - 4 min drive - 5.4 km
  • Tournament Sportsplex of Tampa Bay - 4 min drive - 3.5 km
  • MidFlorida Credit Union Amphitheatre - 5 min drive - 5.4 km

Getting around

  • Tampa Union Station - 19 min drive
  • Tampa, FL (TPA-Tampa Intl.) - 27 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Citibank - ‬7 min walk

About this property

Sheraton Tampa Brandon Hotel

Hotel in Tampa with free local area shuttle and 24-hour fitness centre
Sheraton Tampa Brandon Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 21 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Tampa Brandon Hotel. An area shuttle within 3 miles and A casino shuttle are free. Parking is available for a fee.

This 3.5-star Tampa hotel is smoke free.

  • 1 building
  • 266 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1997
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Tampa Brandon Hotel offers 266 accommodations with iPod docking stations and video game consoles. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Similar properties

Lobby
Hilton Garden Inn Tampa East/Brandon
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,001 reviews
The price is NZ$191
includes taxes & fees
28 Dec - 29 Dec
Hilton Garden Inn Tampa East/Brandon

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free casino shuttle
  • Free shopping centre shuttle
  • Uncovered parking on site (USD 3 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15.99 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe @ Sheraton
  • Panfilio's Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1997
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 17.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.99 per person
  • Uncovered self-parking fee: USD 3.00 per night
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 17.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Tampa East
Sheraton Tampa East
Sheraton Tampa Brandon
Tampa East Hotel
Tampa East Sheraton
Crowne Plaza Tampa East Sabal Park Hotel Tampa
Sheraton Tampa Brandon Hotel Hotel
Sheraton Tampa Brandon Hotel Tampa
Sheraton Tampa Brandon Hotel Hotel Tampa

Frequently asked questions

What is the cancellation policy at Sheraton Tampa Brandon Hotel?

Sheraton Tampa Brandon Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Tampa Brandon Hotel?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Sheraton Tampa Brandon Hotel on 28 Dec 2025 start from NZ$293.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Tampa Brandon Hotel?

Yep, Sheraton Tampa Brandon Hotel has an uncovered self car park for USD 3.00 per night. A self car park is also available, for a fee.

Does Sheraton Tampa Brandon Hotel have a pool?

Sheraton Tampa Brandon Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

What makes Sheraton Tampa Brandon Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Tampa Brandon Hotel.

Is Sheraton Tampa Brandon Hotel family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Tampa Brandon Hotel is a hit with families.

Does Sheraton Tampa Brandon Hotel serve breakfast?

Yep, buffet breakfast is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Sheraton Tampa Brandon Hotel?

No, Sheraton Tampa Brandon Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Tampa Brandon Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Tampa Brandon Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

Sheraton Tampa Brandon Hotel Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 440 out of 1000 reviews
Rating 8 - Good. 252 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

Reviews

10/10 Excellent

Diana

Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Amy

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Hard bed | Terrible A/C | Bad odor

Had to switch our 1st room bc of a terrible odor. 2nd room didn’t smell any better. The bed was so hard we didn’t sleep all night. The room never went below 77°. We were sweating. We regretted not moving again but we were so exhausted & had a very early morning. We were sitting at a table in the dining area around dinner time & The bartender would not stop talking to us it was extremely annoying. We were dealing with an emotional situation & She just kept saying she can’t stop talking. It was very awkward. Unfortunately this was a hotel we had to stay at for a function so we couldn’t leave & stay somewhere else. I would not recommend this hotel if you are looking for comfort.
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La limpieza de primera, el personal muy atento y amable, tuvimos un problema menor con la habitación inicial y en segundos me hicieron un Transfer a una suite sin costo para mi, los choferes de bus muy amables en fin, una bonita estancia.
Stayed 2 nights in Aug 2025

10/10 Excellent

deidre

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service
Construction outside unpleasant needs a bit of a facelift
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Stayed 1 night in Jul 2025

10/10 Excellent

Billy

Stayed 2 nights in Jul 2025

8/10 Good

phyllis, Brooklyn

Stayed 5 nights in Aug 2025

10/10 Excellent

Ernesto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Keven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Rebecca

Liked: Cleanliness, room comfort
Not too friendly the front desk guy at check in but at least it was fast. Its very outdated, ice machine in my floor wasn't working and they doing renovations. Also we forgot something and call to see if they can return our stuff they said they will call back with an answer and they never did.
Stayed 1 night in Jul 2025

2/10 Terrible

Joshua

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Me and my kids checked in smoothly around 4pm. The property looks run down. The carpet looks dirty. Went to the room with food we bought on the way. When I was eating at the desk I saw a roach crawl by on it. It’s Florida, so I didn’t freak out. I went downstairs to get a drink and couldnt pay with Apple Pay due to reader not working. I had to walk back to my room to retrieve a credit card and return to the bar to pay. Went to the room and Tried to watch Netflix or YouTube and couldn’t get a network connection for the TV. I tried to contact the front desk and couldn’t. Phone wasn’t working. Found the phone was unplugged from the wall. Asked the front desk about the TV apps and was told the apps on the TV’s in the rooms don’t work. Left the hotel for a few hours and came back to have dinner at the restaurant. All the tables in the restaurant were dirty. There was one bartender working the bar and floor so service was slow. The food we ordered did not taste good. 2 chicken sandwiches and 1 burger. It was so bad we didn’t finish it and didn’t considered paying $15.99 for breakfast the next morning. I went to a gas station and got snacks for me and my kids. When I was getting ready for bed saw more roaches on the desk. They were nesting under the desk. It was late and I didn’t want to wake my kids up by switching rooms, so sleep was not good. I told my kids we were staying in a NICE hotel. I was wrong. I stayed here a few years ago and had a much better experience.
Broken door/huge gap
Peeling paint on ceiling
Peeling paint
Roach
Stayed 1 night in Jul 2025

6/10 Okay

Scott

Outdated

Hotel is outdated, old musty smell down the fourth floor and seems like employees are living there
Stayed 1 night in Jul 2025

2/10 Terrible

Richelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice but the hotel just was dirty. We came two years ago and they were under construction and they’re still under construction. The rooms were old and outdated. There was terrible smell We had to switch to a room because the AC in our first room wasn’t working. The bathrooms were disgusting. There was fairly new tile on the floor, but in our bathroom, it was old tile in the shower tub area and it was just gross mildewy old. I’m just very disappointed for what I paid.
Stayed 3 nights in Jul 2025

6/10 Okay

Juan

Travelled with partner
Disliked: Cleanliness, staff & service
It wasn’t the best trip I had and the room was very small, ordered a club room I thought it was actually going to be inside the room, I thought it was a whole room I was going to stay at but the club room was something for everyone on the 5th floor to come in and chill. Wasn’t expecting that when I got there I thought it was going to be something private that I can annoy alone with my spouse, the bed sheets looked dirty as well I was going to report it but I was at the end of my stay and was going to the hard rock hotel for a much better experience!
These were the bed sheets i was sleeping in all night but didn’t get to see it fully under the sun until I was getting ready to check out
Stayed 1 night in Jul 2025

8/10 Good

JENNIFER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here to go to a concert. It was awesome that the hotel offered free shuttle service to and from the concert. Pablo our driver took very good care of us making sure we got to and back to the hotel safely.
Stayed 1 night in Jul 2025

2/10 Terrible

Donna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and staff unfriendly.
Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Autumn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down conditions

Upon checking in and paying for early check in, we walked into our room and people were still in there. We then got a new room and the air conditioning was broken, I asked for maintenance twice and nothing. When we finally got our next room, we noticed in the evening that the door was missing a chunk out of the bottom, the lock was broken on the front door, the lock was broken on the connecting room, the toilet overflowed twice. I have stayed there a few times before but never experienced this. It was a terrible birthday trip for my daughter.
Stayed 1 night in Jun 2025

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in horrible condition sliding glass doors barely work AC was working properly, broken glass in hall ways just overall rough
Stayed 1 night in Jun 2025

8/10 Good

James

Stayed 1 night in Jun 2025

2/10 Terrible

Latresha

Stayed 2 nights in Jun 2025

8/10 Good

Jason

Stayed 2 nights in Jun 2025