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4.5 out of 5

"Short overnight stay,reasonable rates. We drove around the block twice before finding location- not well signposted " More

By a verified traveller on Mon 13 Aug 2018

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Hotel Description

At Falls Chateau you'll be 2.6 km (1.6 mi) from Lake Taupo and 3.8 km (2.3 mi) from Huka Falls. Highlights at this hotel include free in-room WiFi.

You can enjoy flat-screen TVs with cable channels, and all 5 individually decorated rooms feature MP3 docks, living rooms, and private yards. Additionally, Egyptian cotton sheets, coffee/tea makers, and hair dryers are available.

This business-friendly hotel offers free WiFi in public areas, a terrace, and a garden. Added amenities include laundry facilities and ski storage. There's also the convenience of free self parking.

With a stay at this 4-star Taupo hotel, you'll be 6.8 km (4.2 mi) from Taupo Hot Springs.

Duplex, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Falls Chateau ratings based on 101 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Falls Chateau

Everyone (44) Couples (54) Family (2)
3 out of 5
Pros: Spacious rooms
Cons: had to walk over grass to get to room-needs pathway Bed not very comfortable Variety of tea
Short overnight stay,reasonable rates. We drove around the block twice before finding location- not well signposted

Posted by on 13 Aug. 2018

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5 out of 5

Great comfortable room

We were arriving bit late, but check-in was smooth because of the great communication they made before arrival. Room was wide and comfy that was worth more than we paid.

Posted by , from te anau on 31 May 2018

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4 out of 5

Lovely outlook from the windows

Pros: Spacious apartment, with a lovely outlook out the main windows to the lake and the distant snowy mountains. Sunny bedroom and nice linen and pillows.
Cons: The lounge layout, the small couch should be re-positioned and the little table placed in front of the main windows to appreciate that lovely view.
Location: Accommodation is up on a ridge so get lovely views. Not too far out of town, easy 3-4 mins drive. Very close to Huka Falls and all its activities.
It appears to be a big, purpose built house with 6 separate apartments - we drove right past it the first time! Parked right outside our door. Our upstairs apartment was nice and spacious, sparsely furnished perhaps, but everything available for two people. The lounge windows pull back fully, so we moved the little table there and 2 chairs and drank wine with nibbles looking out at the lovely view, across the lake down to the snowy mountains in the distance. The bedroom gets the afternoon sun. Probably a 4 minute easy drive to town, not far at all. Very affordable price for Taupo, would stay again.

Posted by , from Northland, New Zealand on 23 Dec. 2017

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4 out of 5

Business Trip

Cons: Have stayed previously and would have been nice to have been put into the room with the view
Business Trip - very quiet and nice surroundings As I had stayed previously it would have been a nice touch to have put me into the room with the view

Posted by on 24 Oct. 2017

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5 out of 5

Great place to stay

Pros: Lovely to stay in a home rather than a hotel/motel
Location: Needed a car to get around - nothing close enough to walk to but not a problem for us.
Great place to stay to catch up with my daughter. Clean, tidy, warm, luxurious.

Posted by , from Auckland on 17 Sep. 2017

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4 out of 5

Nice place - in residential space

Pros: The room was very clean and large. Was nice and quiet.
Cons: The fact that dishcloth etc in the bathroom is not very hygienic. Made me wonder if the dishes have been washed in there by other visitors.
Location: Residential, not far from Huka falls and Taupo Township very close too.
Room was upgraded free of charge. Large bedroom and large lounge. Heating in room and lounge, very warm. Good place for price.

Posted by on 12 Sep. 2017

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3 out of 5

No staff onsite, very hard to find (no lights on)

Pros: the bed was nice, room was cheap and air con worked fine at 24 degrees.
Cons: The shower head is ruined and the towels are well overdue to be thrown out (like sandpapered cardboard!). The dust was at extreme levels (take a look
Location: it's Taupo, get in, get out!
I can only assume that this was once a VERY nice place to stay, the building is a "large house" in a newer Taupo subdivison. Our room was only accessible via a grass path around the side of the building. The room was full of passive aggressive notes, for example, on the air con remote "UNIT WILL NOT WORK OVER 23 DEGREES" (yeah right); and others stuck on doors and tables. The shower head is ruined and the towels are well overdue to be thrown out (like sandpapered cardboard!). The dust was at extreme levels (take a look at your bedside cabinets and candle holders on the dresser). All that aside, the bed was nice, room was cheap and air con worked fine at 24 degrees.

Posted by , from Wellington on 23 Aug. 2017

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1 out of 5

Stay out of it!!

Pros: Nothing
Cons: Everything!
Location: Google is your friend!
Horrible place to stay! Please avoid this place at any cost. My folly that I did not check google reviews on this property before booking, which stands at 2.3 out of 10!! It is neither a chateau of 5 star as they fraudulently advertise! Owner or the manager guy is a modern day Shylock! I stayed in the mid winter just few days ago and suddenly awoke around 3am to see that the central heating is switched off. And the thermometer recorded 13c temp inside a so called 5 star 'Chateau' in the mid winter!! You cannot switch on the heating again and I spent the rest of the night shivering! Cooking is not allowed even no microwave to heat a pie. All you get is a 50ml tiny milk packet inside the fridge. And he had charged extra $10 from my credit card after I checked out and upon query he said that I had taken the body wash away with me! It was a tiny 5ml plastic vial, even not enough for one shower! He wouldn't answer the phone or texts so I had real hard time getting the money back!! My humble advice is, sleep on a bench near the lake if you cannot find any place in Taupo rather than staying in this den!

Posted by , from New Zealand on 17 Jul. 2017

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4 out of 5
Clean,tidy and well presented ................just adding for review

Posted by on 25 Sep. 2016

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5 out of 5

Mountain/lake view lovely

Pros: Reasonable price, very quiet overnight with non of the commotions that can arise in other facilities in town. View lovely
Cons: The TV does have to be turned on/off at the wall, so you do have to reach down the side of the sofa to access, but that's not a big issue
Location: Access to all of the adventure activities in Taupo township about a 10 minute drive. Haka Falls about 5 minutes away. Lots of cafes to choose from
I had the one bedroom flat that allowed for some cooking with microwave, beautiful view of the mountains and Lake Taupo. It was very quiet overnight as located just north of Taupo township on the road heading towards Haka Falls. Furnishing good, bed while firm comfortable. There are steep stairs to get to the unit, so some people might find access hard. Free high speed wifi, good shower and roomy living dining area.

Posted by , from New Zealand on 18 Sep. 2016

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Property Features

As a guest of Falls Chateau, you'll find a terrace, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. The business-friendly Falls Chateau also features ski storage, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This 4-star Taupo hotel is smoke free.

  • 1 building
  • 5 guestrooms or units
  • 2 levels
  • Built in 2007
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Limited onsite parking

Transport

  • Parking: Free self parking

Room Amenities

Falls Chateau offers 5 accommodations with MP3 docking stations and coffee/tea makers. These individually decorated and furnished accommodations have separate living rooms and include desks. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Separate bedroom
  • Living room
  • MP3 dock
  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival.

The hotel cannot always guarantee the room you are assigned is the room you booked. The hotel will offer upgrades if possible upon arrival. Customized pricing options are available.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 25 (subject to availability)
  • Late check-out fee: NZD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Falls Chateau
  • Falls Chateau Aparthotel
  • Falls Chateau Aparthotel Taupo
  • Falls Chateau Taupo
  • Falls Chateau Hotel Taupo
  • Falls Chateau Lodge Taupo
  • Falls Chateau Lodge
  • Falls Chateau Hotel
  • Falls Chateau Taupo
  • Falls Chateau Hotel Taupo

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Falls Chateau.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.