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Hotel Rural El Refugio

3.0 star property

Photo gallery for Hotel Rural El Refugio

Front of property
A rustic interior with wooden beams, a chandelier, and a variety of dining tables and chairs.
A swimming pool with a wooden deck, lounge chairs, and a large umbrella.
A garden with a wooden pergola, a bench, and a fire pit.
Double or Twin Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Bar
The current price is NZ$155
includes taxes & fees
19 July - 20 July

Explore the area

View map
Calle Cruz de Tejeda S/N, Tejeda, Gran Canaria, 35328
  • Place, Mirador Pico de la Gorra
    ‪17 min walk‬
  • Place, Las Nieves Peak
    ‪11 min drive‬
  • Place, Las Canteras Beach
    ‪57 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪45 min drive‬

Room options

View all photos for Double or Twin Room

Free WiFi, bed sheets

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

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About the area

Tejeda

At Hotel Rural El Refugio, you'll be 8.5 km (5.3 mi) from Las Nieves Peak and 14.1 km (8.8 mi) from Nublo Rock. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is served between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free parking nearby. .With a stay at this 3-property class Tejeda hotel, you'll be 14.2 km (8.8 mi) from Barranco de Guayadeque and 20.7 km (12.8 mi) from Los Tilos de Moya National Park.

What's nearby

  • Mirador Pico de la Gorra - 17 min walk - 1.5 km
  • Las Nieves Peak - 11 min drive - 10.8 km
  • Agaete Valley - 55 min drive - 51.6 km
  • Las Canteras Beach - 57 min drive - 51.2 km
  • Santa Catalina Park - 59 min drive - 55.3 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 63 min drive

Restaurants

  • ‪El Labrador - ‬10 min drive
  • ‪Ensaladería de Tejeda - ‬10 min drive
  • ‪Dulceria Nublo - ‬10 min drive
  • ‪Restaurante Grill Ayacata - ‬22 min drive
  • ‪La Casa De La Almendra - ‬10 min drive

About this property

Hotel Rural El Refugio

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a library, and a terrace are also featured at Hotel Rural El Refugio.

This 3-star Tejeda hotel is smoke free.

  • 1 building
  • 1 floor
  • 10 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Rural El Refugio offers 10 accommodations with complimentary bottles of water and a hairdryer. 32-inch Smart televisions come with cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered on request and change of bedsheets can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 200 metres
  • Street parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 20
  • Snack bar/deli

Things to do

  • Books
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping on request

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Half board rate plans do not include drinks with dinner.

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10.5 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, cash and mobile payments. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 7:00 PM

Property is also known as

El Refugio Hotel Tejeda
El Refugio Tejeda
El Refugio
Hotel Rural El Refugio Hotel
Hotel Rural El Refugio Tejeda
Hotel Rural El Refugio Hotel Tejeda

Frequently asked questions

What is the cancellation policy at Hotel Rural El Refugio?

Hotel Rural El Refugio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Rural El Refugio?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Rural El Refugio on 19 Jul 2026 start from NZ$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Rural El Refugio?

The closest beach to Hotel Rural El Refugio is Las Palmas Beaches (7.1 km).

Does Hotel Rural El Refugio have a pool?

Hotel Rural El Refugio has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 7:00 PM (Seasonal outdoor pool open from May to September).

Does Hotel Rural El Refugio serve breakfast?

Sure does, continental brekkie is available daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Rural El Refugio?

No, Hotel Rural El Refugio does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Rural El Refugio?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Rural El Refugio?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Rural El Refugio?

Dogs are welcome at Hotel Rural El Refugio, with food and water bowls on offer.

Hotel Rural El Refugio Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 112 reviews
Rating 8 - Good. 56 out of 112 reviews
Rating 6 - Okay. 15 out of 112 reviews
Rating 4 - Poor. 8 out of 112 reviews
Rating 2 - Terrible. 4 out of 112 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and comfortable bed. We took the half board option- evening meal was great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is charming and in a quite setting. Basic facilities but okay for an overnight stay not a longer period.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend taking all your meals in the restaurant. Top quality food and well worth the calories!
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Laurent

Liked: Cleanliness, amenities, property conditions & facilities
Top view
Stayed 1 night in Dec 2024
Verified

8/10 Good

jean-luc

Liked: Cleanliness, staff & service, amenities
Grande chambre et salle de douche pratique. Le personnel sympathique et pour les repas du soir et les petits déjeuners pour la première fois depuis que nous sommes au GRANDE CANARIE une personne nous a tout expliquée en Français. Petits déjeuners copieux ainsi que les plats du diner
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gjertrud

Liked: Cleanliness, staff & service, amenities
Online innsjekking som er enkel og grei. Greie rom. God middag, og ok frokost.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service
Väldigt god mat i restaurangen, både på kväll och frukost. Personligt och mysigt hotell. Inget lyx men motsvarade helheten på platsen.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Iwan

Liked: Cleanliness, staff & service, amenities
Zimmer war sauber, Personal sehr zuvorkommend und hat mir die Tücken des Code-Schlosses näher gebracht.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alojamiento encantador

Encuentro que El Refugio ha mejorado en cuanto a comodidad (colchones y almohadas) y detalles en la sala común. La cocina como siempre, muy buena. Para mí ya es un lugar al que ir a disfrutar de la cumbre de la isla.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Kall och hård säng.

Extremt svårt att checka in på internet. Kallt rum i mars, tunna filtar i stället för rejäla täcken. Hårda madrasser. Vackra omgivningar enda merit.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gjertrud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flott beliggenhet

Koselig rom på fjellet. Mulig med online innsjekking dersom man ankommer hotellet etter kl 17. God middag og frokost.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

maryse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas de critique sur l'hôtel et le restaurant attenant. Mais recevoir 2 mels par jour pour que je fasse le chek in en ligne et que j'arrive avant 17h,ce fut agaçant.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vackert läge och trivsamt
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad es que le pondría un 10 por la amabilidad de todo el personal, el desayuno que aunque no es muy variado pero es de calidad, las cenas son estupendadas, la sala común, el jardín y la piscina son muy agradables, el entorno es maravilloso, la limpieza exquisita... pero el colchón es incómodo y hay muchos comentarios sobre ello como para hacerles caso ya que el descanso es fundamental.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne restauration, couple charmant à notre écoute.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities, room comfort
Zuerst hätten wir eine Mindestdauer von 2 Nächten buchen müssen, was aber ein paar Tage vor dem Reisedatum zum Glück auf 1 Nacht reduziert wurde. Zum Glück! Denn die (benötigte) Heizung war kaputt und das Bett sehr unbequem. So unbequem, dass einer von uns beiden in der Bibliothek übernachtet hat. Der andere von uns ist im äußerst hellhörigen Zimmer geblieben und hat immerhin ein paar Stunden länger geschlafen. Die Bibliothek war eigentlich echt super, weil man von dort aus auf beide Meerseiten blicken kann. Auch die kleine Kaffeeecke und die rustikale Zimmereinrichtung waren OK. Uncool war auch, dass das kleine Schwimmbad im April noch nicht benutzbar war, und die Betreiber des Restaurants erst nach mehrmaligem Nachfragen gesagt haben, dass es nur das Tagesmenü zum Essen gibt.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mukava yöpymispaikka

Sopii 1 - 3 yön majoitukseen. Aamiainen hyvä ja riittävä. Illallista saatavana , suosittelen. Korkealla vuoristossa oleva paikka. Jos pidät ulkona olosta, patikoinnista ja maisemista, tämä on sinun paikkasi.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

ALFREDO

Liked: Cleanliness
Disliked: Amenities
Colchón de la habitación nº 2, horrible
Stayed 1 night in Aug 2023
Verified

4/10 Poor

José María

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Habitaciones muy pequeñas y las duchas poco prácticas (se inunda el baño)
Stayed 1 night in Aug 2023
Verified

8/10 Good

FIDEL ERNESTO

Liked: Cleanliness, staff & service, property conditions & facilities
Sitio muy tranquilo y bien localizada
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel plein de charme

Excellent séjour de 2 nuits : hôtel bien situé au cœur des montagnes, à proximité de sentiers de randonnée magnifiques. Excellent accueil (couple de français installé à Gran Canaria) et restaurant de qualité: fondue, petit déjeuner copieux et varié...
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Mara

Disliked: Cleanliness, amenities, property conditions & facilities
Fazit: Tun Sie sich selbst einen Gefallen und suchen Sie sich ein anderes Hotel aus! Die Realität entspricht leider überhaupt nicht den schönen Bildern im Internet. Das ganze Hotel ist in einem sehr schlechten Zustand und Bedarf dringend einer Sanierung. Die Zimmer sind klein und sehr hellhörig, die Möbel abgewohnt, die Betten durchgelegen und unbequem, überall kommen Ameisen aus den Fugen (bei uns sogar bis in die Rucksäcke). Die alten Holzfenster lassen sich nicht vernünftig öffnen und schließen. Klimaanlage war defekt. Die Badezimmer sind winzig und die Dusche hat keinen vernünftigen Spritzschutz und läuft nicht richtig ab, sodass man jedes Mal das ganze Badezimmer flutet und wenn man Pech hat auch das Zimmer. Die Sauberkeit ist verbesserungswürdig. Die Gemeinschaftsräume wirken ebenfalls nicht einladend. Das Frühstück ist miserabel (Auswahl, Qualität und Service) und ist eher wie in einer Jugendherberge/Hostel als in einem 3-Sterne-Hotel. Abendessen für 20/25€ pro Person zzgl. Getränke haben wir daher vorsichtshalber gar nicht erst ausprobiert. Allein wegen des Hotels sollten sie sich lieber einen anderen Standort als „Cruz de Tejeda“ aussuchen, wie etwa Tejeda oder Artenara. Hinzu kommen, dass es nur ein Restaurant gibt und die Küche dort meist schon um 16 Uhr spätestens aber um 17 Uhr schließt und wenn Sie Pech mit dem Wetter haben (was zumindest im Winter sehr häufig der Fall ist), Cruz de Tejeda den ganzen Tag in dicken Wolken steckt, es stürmt und regnet.
Verified

8/10 Good

yvette

Liked: Cleanliness, staff & service

Très bien pour la randonnée

Établissement très bien situé pour les amoureux de la randonnée. Confort spartiate mais l'essentiel est là.Un grand salon où un micro onde serait le bienvenu à côté de la bouilloire et de la cafetière. C'est notre 2ème séjour.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice place

It is a very nive place to stay A fantastic contrast to the beaches of GC We shure come back!!
Stayed 1 night in Feb 2022
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent one night here whilst driving up through the mountains which was a scary experience.The hotel was good enough for one night and served its purpose.The restaurant was not open so we thought we would eat at the cafe/bar/restaurant next door to the hotel only to find that they closed at 17.30.We then booked a table at the hotel opposite and found the food inedible so we returned it and refused to pay.Don’t go to this restaurant.!
Stayed 1 night in Jan 2022