Best Western - accommodation in Telford

It's not the best example of a four star hotel. I wouldn't give it that rating - maybe a good 3 star. It's not very fancy. The layout is rubbish. I had to walk through the leisure centre to get to my first floor room. I don't know why the stairs were so far away from reception. Odd. The bed gave a comfortable sleep. The room was a bit noisy because it was near a connecting door but apart from that, it was a good size. The shower and the toiletries were fine. You could tell that the hotel was a bit dated but the decor was fine. We were having poor weather for May, so I appreciated the radiator being on. The breakfast was a reasonable standard. It had some local produce which was nice to see - Shropshire tea and Ludlow preserves. I appreciated the healthy options like porridge "toppings" even though there was no actual porridge (at least, if there was I didn't see it and I didn't ask!). The staff were a little bit "casual" but friendly enough. I mean, it was one of those situations where they were busy talking and interacting with each other and not paying me much attention as a customer. I thought paying for parking was a bit of a surprise but in the end the charge worked out OK for the length of my stay.

The breakfast selection was excellent ,clean rooms, air-conditioning worked great.

Last minute hotel room. No kitchen was frustrating so had to find a takeaway close by. Close to my destination of Telford International Centre. Key card worked when it wanted to and also same issue with the shower