Fairmont - accommodation in Theatre District

This hotel is clean, the staff are friendly - just a great experience every time I stay here.

Room was clean and bath amenities were provided. The room served its purpose. The Internet access was down from 10:00 p.m. my second night to sometime either in the morning or afternoon of the following day, which prevented me from sending work status reports in a timely manner. The staff indicated that since the hotel had transferred ownership that Internet access went down occasionally. Something I believe if actually true, should be disclosed upfront, either in the Hotels.com listing or onsite when the user checks in. Also the hotel was difficult to locate when traveling from the train station to the hotel as the Hotel had its old signage up (it apparently was formerly called the Found hotel). There was no outside signage, of any kind, that indicated that it was the Ivy Hotel Boston Commons. After several minutes wandering around the block searching for the hotel entrance, I finally just walked into the Found hotel and learned it was the Ivy. This is something else that should have been disclosed on the Hotels.com listing so travelers wouldn't have to waste time trying to locate it when in Boston. Other than that the staff were pleasant and the hotel room was usable.

I enjoyed the comfort of my room, the bar and evening meal, and my breakfast in the morning.