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Fairmont Copley Plaza, Boston

4.5 star property

Photo gallery for Fairmont Copley Plaza, Boston

Lobby
Lobby
Ballroom
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$642
includes taxes & fees
19 Mar - 20 Mar

Explore the area

View map
138 Saint James Ave, Boston, MA, 02116
  • Place, Copley Square
    ‪1 min walk‬
  • Place, Copley Place
    ‪2 min walk‬
  • Place, Newbury Street
    ‪3 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Fairmont Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Room, 2 Double Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Room, 1 Queen Bed

8.8 out of 10
Excellent
(63 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (City or Interior view )

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed (City or Interior view )

8.2 out of 10
Very good
(33 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (City or Interior view )

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Double Room, 2 Double Beds (City or Interior view )

8.6 out of 10
Excellent
(23 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed (Best view of Church & Public Library)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Signature Room, 1 King Bed (Best view of Church & Public Library)

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

Premium bedding, pillow-top beds, in-room safe, individually decorated

STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

9.0 out of 10
Wonderful
(7 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

Premium bedding, pillow-top beds, in-room safe, individually decorated

FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (View of Boston Public Library)

Suite, 1 King Bed (View of Boston Public Library)

Suite, 1 King Bed (View of Boston Public Library)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 74 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 1 King Bed

Fairmont Gold Signature Room, 1 King Bed

Fairmont Gold Signature Room, 1 King Bed

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Signature Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Best view)

Presidential Suite, 1 King Bed (Best view)

Presidential Suite, 1 King Bed (Best view)

  • City view
  • 149 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King, Best view Copley Square)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (King, Best view Copley Square)

  • City view
  • 74 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont, Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont, Double Room, 2 Double Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont, Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Grab Bars)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Grab Bars)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

Premium bedding, pillow-top beds, in-room safe, individually decorated

STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

Premium bedding, pillow-top beds, in-room safe, individually decorated

STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold, Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold, Double Room, 2 Double Beds

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Exterior

Boston Marriott Copley Place

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4.6 out of 5, Wonderful, 1,766 reviews
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About the area

Boston

A luxury stay in the heart of Boston awaits you at Fairmont Copley Plaza, Boston. Within steps you'll find popular attractions like Copley Square and Copley Place. Highlights at this hotel include a restaurant, a gym and a bar/lounge. .The restaurant, OAK Long Bar + Kitchen, serves American cuisine and is open for breakfast, brunch, lunch and dinner. 25000 square feet (2323 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a short walk of this 4.5-property class Back Bay hotel include Newbury Street and within a 15-minute walk you'll find Boston Common.

What's nearby

  • Copley Square - 1 min walk - 0.1 km
  • Copley Place - 2 min walk - 0.2 km
  • Newbury Street - 3 min walk - 0.3 km
  • Boston Marathon Finish Line - 3 min walk - 0.3 km
  • Boston Common - 10 min walk - 0.9 km

Getting around

  • Back Bay Station - 2 min walk
  • Copley Station - 2 min walk
  • Logan International Airport (BOS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Lolita Cocina & Tequila Bar - ‬3 min walk
  • ‪Bar 10 - ‬1 min walk
  • ‪OAK Long Bar + Kitchen - ‬2 min walk
  • ‪Dig Inn - ‬4 min walk

About this property

Fairmont Copley Plaza, Boston

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 14 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A health club, a rooftop terrace, and multilingual staff are also featured at the luxury Fairmont Copley Plaza, Boston. For a fee, parking is available.

This 4.5-star Boston hotel is smoke free.

  • 383 guestrooms or units
  • 7 levels
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1912
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fairmont Copley Plaza, Boston offers 383 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

This Boston hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on request.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 74 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 7 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • OAK Long Bar + Kitchen

Things to do

  • Health club

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 25,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 7 to 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 74 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014990350
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0014990350. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copley Hotel
Copley Plaza
Copley Plaza Fairmont
Fairmont Copley Hotel
Fairmont Copley Plaza
Fairmont Copley Plaza Boston
Fairmont Copley Plaza Hotel
Fairmont Copley Plaza Hotel Boston
Hotel Fairmont Copley Plaza
Plaza Copley
Fairmont Copley Plaza Boston Hotel
Fairmont Copley
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Boston
Boston Fairmont
Fairmont Copley Plaza, Boston Hotel
Fairmont Copley Plaza, Boston Boston
Fairmont Copley Plaza, Boston Hotel Boston

Frequently asked questions

What is the cancellation policy at Fairmont Copley Plaza, Boston?

Fairmont Copley Plaza, Boston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Copley Plaza, Boston?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Fairmont Copley Plaza, Boston on 19 Mar 2026 start from NZ$642, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Copley Plaza, Boston?

Yep, Fairmont Copley Plaza, Boston has covered valet parking for USD 74 per night.

Are there any beaches close to Fairmont Copley Plaza, Boston?

The closest beach to Fairmont Copley Plaza, Boston is Revere Beach (9.4 km).

What makes Fairmont Copley Plaza, Boston a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fairmont Copley Plaza, Boston.

Is Fairmont Copley Plaza, Boston family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Fairmont Copley Plaza, Boston is a hit with families.

Does Fairmont Copley Plaza, Boston serve breakfast?

Yeah, full brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Fairmont Copley Plaza, Boston?

No, Fairmont Copley Plaza, Boston does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Copley Plaza, Boston?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Copley Plaza, Boston?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont Copley Plaza, Boston?

Furry friends are welcome at Fairmont Copley Plaza, Boston, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Fairmont Copley Plaza, Boston Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 823 out of 1197 reviews
Rating 8 - Good. 204 out of 1197 reviews
Rating 6 - Okay. 94 out of 1197 reviews
Rating 4 - Poor. 41 out of 1197 reviews
Rating 2 - Terrible. 35 out of 1197 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1000% recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

Siddera

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel and services
Stayed 2 nights in Dec 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room. Early arrival.
Stayed 1 night in Dec 2025

2/10 Terrible

Christopher, Mill Valley

Stayed 1 night in Dec 2025

10/10 Excellent

Chuck

Stayed 2 nights in Dec 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating stuff, stunning hotel and great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!! Service was great and every loved Cori the dog!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 2 nights in Nov 2025

10/10 Excellent

Catherine

Liked: Staff & service, amenities
All of the above m. Everyone is truly peasant the room was immaculate. Food great!
Stayed 1 night in Nov 2025

6/10 Okay

Georgia

Stayed 2 nights in Dec 2025

8/10 Good

Dinesh and Kalpana

Stayed 5 nights in Nov 2025

10/10 Excellent

Michael, North Attleboro

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was clean and well appointed/serviced. Staff was kind and helpful. Hotel is quite beautiful. Restaurant food was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

trinize

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
so great I decided to stay an extra day!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Panagiota

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before and is always a treat.
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Courtious staff
Stayed 7 nights in Nov 2025

10/10 Excellent

Karina

Liked: Cleanliness, property conditions & facilities
Amazing hotel, friendly staff, and adorable mascot.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Jordan

Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start? Besides the lobby, this place is outdated and poorly managed. They put us in a room that was SO old, small, and dirty, I was incredibly shocked. Our first room was also so far and being pregnant, this made it incredibly difficult. Im talking 4 hallways to walk around and then a smaller mid hallway that the bellman even said he had trouble getting around. They then switched us to a different room that was just as small and old. This hotel needs a complete renovation!! The hallways are gross, food trays left all over the place, loud workers all over, and lots of slamming doors. You could literally hear the showers being taken from above and next to you, and all morning we listened to slamming doors and voices (even over a white noise machine). It was like being in a frat house. Not to mention, the service was incredibly slow, both at the front desk and asking for anything to be delivered to the room (took over 2.5 hours for a pillow and towel). Save yourself the time and headache and stay at the Encore!
Stayed 1 night in Nov 2025

10/10 Excellent

Mark D

Liked: Cleanliness, staff & service, amenities
The room was very good. The amenities on the gold level were also excellent. Staff were friendly and helpful. The breakfast was excellent with a variety of breakfast options including fresh fruit, croissants, breads, fish, omelettes, bacon, sausage, and cereals. I would definitely return to this Fairmont.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Stayed 1 night in Nov 2025