Fairmont Copley Plaza, Boston

4.5 star property
Luxury hotel with health club and rooftop terrace

Photo gallery for Fairmont Copley Plaza, Boston

Lobby
Premium bedding, pillow-top beds, in-room safe, individually decorated
Lobby
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
The current price is NZ$762
includes taxes & fees
18 May - 19 May

Explore the area

Map
138 Saint James Ave, Boston, MA, 02116
  • Copley Square
    ‪1 min walk‬
  • Boston Common
    ‪13 min walk‬
  • Fenway Park
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪20 min drive‬

Room options

Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • City view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Fairmont Gold Signature Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Signature Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (View of Boston Public Library)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
  • City view
  • 74 sq m
  • Sleeps 5
  • 1 King Bed

STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed (Best view of Church & Public Library)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (City or Interior view )

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (King, Best view Copley Square)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
  • City view
  • 74 sq m
  • Sleeps 5
  • 1 King Bed

Fairmont Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds (City or Interior view )

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

Presidential Suite, 1 King Bed (Best view)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
  • City view
  • 149 sq m
  • Sleeps 3
  • 1 King Bed

Fairmont, Double Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Fairmont, Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont Gold Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

Fairmont Gold Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

Fairmont Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Fairmont Gold, Double Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Grab Bars)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Boston

A luxury stay in the heart of Boston awaits you at Fairmont Copley Plaza, Boston. Within steps you'll find Copley Square and Copley Place within a short 5-minute stroll. Highlights at this eco-friendly hotel include a restaurant, a gym and a bar/lounge. .The restaurant, OAK Long Bar + Kitchen, serves American cuisine and is open for breakfast, brunch, lunch and dinner. 25000 square feet (2323 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class Back Bay hotel include Newbury Street and The Shops at Prudential Center.

What's nearby

  • Copley Square - 1 min walk - 0.1 km
  • Copley Place - 3 min walk - 0.3 km
  • Newbury Street - 3 min walk - 0.3 km
  • Boston Common - 13 min walk - 1.1 km
  • Fenway Park - 4 min drive - 2.4 km

Getting around

  • Copley Station - 2 min walk
  • Back Bay Station - 3 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Bar 10 - ‬2 min walk
  • ‪Saltie Girl Seafood Pizza - ‬3 min walk
  • ‪Sweetgreen - ‬3 min walk
  • ‪L.A. Burdick Handmade Chocolates - ‬3 min walk

About this property

Fairmont Copley Plaza, Boston

Luxury hotel with health club and rooftop terrace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 14 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A health club, a rooftop terrace, and multilingual staff are also featured at the luxury Fairmont Copley Plaza, Boston. For a fee, parking is available.

This 4.5-star Boston hotel is smoke free.

  • 383 guestrooms or units
  • 7 levels
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1912
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fairmont Copley Plaza, Boston offers 383 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

This Boston hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 68 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 7 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • OAK Long Bar + Kitchen

Things to do

  • Health club

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 25,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 7 to 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014990350
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0014990350. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copley Hotel
Copley Plaza
Copley Plaza Fairmont
Fairmont Copley Hotel
Fairmont Copley Plaza
Fairmont Copley Plaza Boston
Fairmont Copley Plaza Hotel
Fairmont Copley Plaza Hotel Boston
Hotel Fairmont Copley Plaza
Plaza Copley
Fairmont Copley Plaza Boston Hotel
Fairmont Copley
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Boston
Boston Fairmont
Fairmont Copley Plaza, Boston Hotel
Fairmont Copley Plaza, Boston Boston
Fairmont Copley Plaza, Boston Hotel Boston

Frequently asked questions

What is the cancellation policy at Fairmont Copley Plaza, Boston?

Fairmont Copley Plaza, Boston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Copley Plaza, Boston?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Fairmont Copley Plaza, Boston on 18 May 2025 start from NZ$703.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Copley Plaza, Boston?

Yep, Fairmont Copley Plaza, Boston has covered valet parking for USD 72 per night.

Are there any beaches close to Fairmont Copley Plaza, Boston?

The closest beach to Fairmont Copley Plaza, Boston is Revere Beach (9.4 km).

What makes Fairmont Copley Plaza, Boston a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fairmont Copley Plaza, Boston.

Is Fairmont Copley Plaza, Boston family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Fairmont Copley Plaza, Boston is a hit with families.

Does Fairmont Copley Plaza, Boston serve breakfast?

Yeah, full brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Fairmont Copley Plaza, Boston?

No, Fairmont Copley Plaza, Boston does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Copley Plaza, Boston?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Copley Plaza, Boston?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont Copley Plaza, Boston?

Furry friends are welcome at Fairmont Copley Plaza, Boston, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Fairmont Copley Plaza, Boston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1013 reviews
Rating 8 - Good. 201 out of 1013 reviews
Rating 6 - Okay. 79 out of 1013 reviews
Rating 4 - Poor. 44 out of 1013 reviews
Rating 2 - Terrible. 36 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Geomaris, Juncos

Stayed 3 nights in Jan 2025

10/10 Excellent

RODOLFO

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality at its best. The service was good and the rooms were comfortable and well kept.
Stayed 3 nights in Jan 2025

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Walid

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in and out, perfect location and kind staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rene

Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wan Yen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and the staff was helpful and friendly
Stayed 2 nights in Feb 2025

6/10 Okay

Nicole

Stayed 2 nights in Feb 2025

8/10 Good

Paige Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Exceptionally attentive and accommodating staff. A well kept older historic hotel, which we didn’t mind. The doors and walls did VERY little to block noise, so be prepared with earplugs or a sound machine. You will hear everything!
Stayed 3 nights in Feb 2025

10/10 Excellent

Pino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
LOVED. will be back!!
Stayed 1 night in Feb 2025

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David, Dallas

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Love this historic hotel, beautiful lobby rooms were beautiful, but unfortunately, it appears some renovations were occurring while we were there. Otherwise, we thoroughly enjoyed our stay and will gladly return.
Stayed 5 nights in Dec 2024

6/10 Okay

June

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

enjoyed my stay but couldn't fix billing error

I enjoyed my stay but there was a billing mistake. The manager in charge doesn't return phone calls (left 2 messages) and there is no contact info for other managers so I can't get it resolved
Stayed 2 nights in Jan 2025

10/10 Excellent

ROMER

Stayed 3 nights in Jan 2025

10/10 Excellent

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Fairmont Copley twice in the past month and fell in love with it. It's a beautiful and stately, but not stuffy, hotel. Quietly elegant, yet the staff could not be more skilled, friendly, and helpful. The rooms are ample, comfortable, quiet and well appointed. I was meeting a friend, and told our Valet Parking Attendant that she'd be joining me later, he greeted her as if she was expected and welcomed her. When I later told him how impressed I was with everything and everyone, his reaction was "We love to hear that." Not just "I love to hear that." This is the sign of a real team spirit and a class act. The food is terrific. And it's pet friendly. Love the 'house dog,' Cory. I will be back, and I highly recommend you give it a try. I don't think you'll be disappointed.
Stayed 1 night in Feb 2025

8/10 Good

Ricardo

Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, great accomodations
Stayed 1 night in Jan 2025

10/10 Excellent

Bashar

Stayed 1 night in Jan 2025

6/10 Okay

Megan

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Leroy, East Falmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

This is an old hotel with a stunning interior. Check in was easy. Our room was available upon our arrival and we were given a large king room. The bar area was hopping. Seems like it is the 'go to' place for the locals. Only complaint is that they do not have free Wifi. Silly; can't remember the last time I went to a hotel and was to be charged to get on the Wifi.
Stayed 2 nights in Jan 2025