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Castletown Hotel

3.0 star property

Photo gallery for Castletown Hotel

Beach nearby, white sand
Exterior
Reception
Wheelchair-accessible van parking
Family Double Room, 1 Double Bed with Sofa bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
The current price is NZ$184
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
Main Street, Castletown, Thurso, Scotland, KW14 8TP
  • Place, The Green
    ‪4 min walk‬
  • Place, Castlehill Heritage Center
    ‪10 min walk‬
  • Place, Dunnet Bay Beach
    ‪13 min walk‬
  • Airport, Kirkwall (KOI)
    ‪140 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (1 Adult)

Egyptian cotton sheets, premium bedding, down duvets

Superior Double or Twin Room (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room Single Use (Single use)

Egyptian cotton sheets, premium bedding, down duvets

Classic Double Room Single Use (Single use)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, down duvets

Classic Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Thurso

A family-friendly stay in Thurso awaits you at Castletown Hotel. You'll be 1.2 km (0.7 mi) from Dunnet Bay Beach and 5.5 km (3.4 mi) from Dunnet Bay Distillery. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Bar Lounge serves local and international cuisine and is open for dinner. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 3-property class Thurso hotel include UHI North Highland - Environmental Research Institute and Scrabster Ferry Terminal.

What's nearby

  • The Green - 4 min walk - 0.4 km
  • Castlehill Heritage Center - 10 min walk - 0.9 km
  • Dunnet Bay Beach - 13 min walk - 1.1 km
  • Scrabster Ferry Terminal - 10 min drive - 12.1 km
  • Castle of Mey - 19 min drive - 17.9 km

Getting around

  • Thurso Station - 9 min drive
  • Inverness (INV) - 153 min drive

Restaurants

  • ‪Northern Sands - ‬4 min drive
  • ‪Logan’s Bar - ‬4 min drive
  • ‪Captain's Galley - ‬9 min drive
  • ‪The Upper Deck - ‬9 min drive
  • ‪Y-Not Bar and Grill - ‬7 min drive

About this property

Castletown Hotel

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and an arcade/games room are also featured at the family-friendly Castletown Hotel. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.

This 3-star Thurso hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Castletown Hotel offers 28 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. This Thurso hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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4.0 out of 5, Very good, 383 reviews
The price is NZ$186
includes taxes & fees
28 Mar - 29 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Lounge

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 27 December.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso

Frequently asked questions

What is the cancellation policy at Castletown Hotel?

Castletown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castletown Hotel?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Castletown Hotel on 29 Mar 2026 start from NZ$184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castletown Hotel?

Yep, Castletown Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Castletown Hotel?

Yep, Castletown Hotel is a short 14-minute walk from Dunnet Bay Beach. Fun beach activities include windsurfing, body boarding and kayaking.

What makes Castletown Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Castletown Hotel.

Is Castletown Hotel family-friendly?

You bet! With amenities such as an arcade, laundry facilities and a deli, it's no surprise that Castletown Hotel is a hit with families.

Is there a free airport shuttle available at Castletown Hotel?

No, Castletown Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Castletown Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Castletown Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Castletown Hotel?

Dogs are welcome at Castletown Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Castletown Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 455 reviews
Rating 8 - Good. 143 out of 455 reviews
Rating 6 - Okay. 48 out of 455 reviews
Rating 4 - Poor. 13 out of 455 reviews
Rating 2 - Terrible. 7 out of 455 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities
Fantastic service as usual
Stayed 1 night in Dec 2025

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as it should be. Good value for money.
Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great little hotel nice rooms, good breakfast, friendly staff, not much in the immediate area, but enjoyable stay comfortable beds etc would go back again
Stayed 1 night in Oct 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay at this hotel. The staff were superb in looking after us. The hotel is well kept and the room was very comfortable. We had both our evening meal and breakfast and there were plenty of options at each. Service was very good also.
Stayed 1 night in Nov 2025

10/10 Excellent

Nabashnikas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and cosy room. Breakfast was included. All staff we're very friendly. Nice little bar/restaurant area.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, helped with our vegan requirements. Pet friendly and easy parking. Not far from Gills Bay Orkney ferry.
Stayed 1 night in Oct 2025

8/10 Good

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable room and yummy breakfast!
Stayed 1 night in Sep 2025

8/10 Good

Nina, Inverness

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Parking was easy. Staff were friendly and helpful. Room was dated with very small bathroom and shower cubicle, but the shower itself was great. Dinner was very good. Breakfast was tasty with lots of choices in the buffet. Bowl of natural yoghurt along with 7 bowls of fresh fruit to choose from!
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was good Room comfortable and clean Staff very friendly and helpful
Stayed 2 nights in Sep 2025

6/10 Okay

jessica

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Canistan Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Everyone in the Castletown team could not do enough for us, welcoming and helpful. The room was spacious and clean. The bed was very comfortable. The breakfast and evening meal were excellent. Our second stay, and will stay there again.
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
We found the room to be very comfortable and en suite superb the dinning area was great and food top class not to mention the friendly staff so helpful really loved our stay would highly recommend it
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses were worn and uncomfortable. I was poked all night by a loose spring.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff super friendly and helpful. Can certainly recommend
Stayed 2 nights in Jul 2025

8/10 Good

MR Nalin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Stayed 1 night in Jul 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay, with delicious food and fantastic staff
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025