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Castletown Hotel

3.0 star property
Hotel in Thurso with restaurant and bar/lounge

Photo gallery for Castletown Hotel

Exterior
Family Double Room, 1 Double Bed with Sofa bed
Wheelchair accessible van parking
Reception
Beach nearby, white sand

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly
The current price is NZ$243
includes taxes & fees
7 July - 8 July

Explore the area

Map
Main Street, Castletown, Thurso, Scotland, KW14 8TP
  • Dunnet Bay Beach
    ‪13 min walk‬
  • Scrabster Ferry Terminal
    ‪10 min drive‬
  • Dunnet Head Lighthouse
    ‪15 min drive‬
  • Kirkwall (KOI)
    ‪134 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Down duvet
Separate bedroom
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (1 Adult)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Double or Twin Room (1 Adult)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Premium bedding
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room Single Use (Single use)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Double Room Single Use (Single use)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Thurso

At Castletown Hotel you'll be within just a 10-minute stroll of The Green and Castlehill Heritage Center. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The family restaurant, Main Restaurant, is open for breakfast and dinner. Bar Lounge is the hotel's own bar, serving drinks along with dinner. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .In the area of this 3-property class Thurso hotel, you'll find Scrabster Ferry Terminal.

What's nearby

  • Dunnet Bay Beach - 13 min walk - 1.1 km
  • Scrabster Ferry Terminal - 10 min drive - 12.1 km
  • Mary-Ann's Cottage - 14 min drive - 15.2 km
  • Dunnet Head Lighthouse - 15 min drive - 15.9 km
  • Castle of Mey - 17 min drive - 17.9 km

Getting around

  • Thurso Station - 9 min drive
  • Inverness (INV) - 153 min drive

Restaurants

  • ‪The Commercial - ‬7 min drive
  • ‪Top Joes - ‬7 min drive
  • ‪Y not bar + grill - ‬7 min drive
  • ‪Station Hotel Thurso - ‬7 min drive
  • ‪Robins - ‬7 min drive

About this property

Castletown Hotel

Hotel in Thurso with restaurant and bar/lounge
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and an arcade/games room are also featured at the business-friendly Castletown Hotel. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis. A complete renovation of Castletown Hotel was completed in June 2020.

This 3-star Thurso hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Castletown Hotel offers 28 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. This Thurso hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

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Front of property

Pentland

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 324 reviews
Pentland

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Lounge
  • Main Restaurant

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Reception hall
  • Renovated entire property - June 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 24 December and 27 December.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso

Frequently asked questions

What is the cancellation policy at Castletown Hotel?

Castletown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castletown Hotel?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Castletown Hotel on 7 Jul 2025 start from NZ$243.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castletown Hotel?

Yep, Castletown Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Castletown Hotel?

Yep, Castletown Hotel is a short 14-minute walk from Dunnet Bay Beach. Fun beach activities include windsurfing, body boarding and kayaking.

What makes Castletown Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Castletown Hotel.

Is there a free airport shuttle available at Castletown Hotel?

No, Castletown Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Castletown Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Castletown Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Castletown Hotel?

Dogs are welcome at Castletown Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Castletown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 219 out of 420 reviews
Rating 8 - Good. 135 out of 420 reviews
Rating 6 - Okay. 46 out of 420 reviews
Rating 4 - Poor. 13 out of 420 reviews
Rating 2 - Terrible. 7 out of 420 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 11 nights in Feb 2025

10/10 Excellent

Steven, Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming and helpful. Hotel decorated and furnished to a fine standard. Wonderful value. A real cosy stay for me.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chrstona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miss

Great
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Stayed 2 nights in Oct 2024

6/10 Okay

champak

Travelled with group
Liked: Staff & service
One of our rooms was smelly and very small.the shower tray got fluded. Asked for room to be changed told all rooms taken . Changed tge next day. There was no Disabled parking facility .Had to park on the street and walk to the hotel .one coach took the entire section of the car park not good at all . The restaurant food was excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Ashton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Very welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

STEVEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean room. Food was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Sheila

Stayed 1 night in Sep 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cannot fault this hotel. The location was convenient for the NC500, the room was clean and comfortable and everything was in good condition. The staff were welcoming and friendly. Both the food and the service in the restaurant were excellent. They were very dog friendly and the price for both the room and the food was surprisingly reasonable. Very impressed.
Stayed 2 nights in Sep 2024

10/10 Excellent

M

Stayed 3 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff . Excellent food , very well presented and large portions
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Northern Scotland

Just the right place to stay. Central to Thurso, John o Grotes and Wick. Meals great. Staff great. Breakfast a bonus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Just back from 5 night stay in Castletown Hotel which was comfortable with friendly efficient staff. Meals were nutritious & delicious! Only complaint would be over the weekend when breakfast not up to their usual standard …no bowls, fresh fruit not replenished & no orange juice. A poor show as weekday breakfasts were excellent!
Stayed 5 nights in Jul 2024

8/10 Good

William

Stayed 1 night in Jul 2024

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

Very convenient one night stay on our road trip of North Scotland and Orkney. Very pleasant welcome and stay. Food is excellent!
Stayed 1 night in Jul 2024

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property is in a great location, close to everything. Hotel is dated and super hot. But overall it met our needs and we had a good dinner at the restaurant on site.
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best full amazing breakfast in Scotland! Very friendly courteous staff. Nice and clean room and restaurant. Fast wifi. Quick check in and out.
Stayed 1 night in Jul 2024

2/10 Terrible

Matt

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay again

Rooms very dated, hot water only trickles in peak demand practically no pressure this is after you had a work out turning incredibly stiff hot and cold tap knobs. Locks on windows don’t work and are in a very poor condition. Had to sleep on top of the duvet over night because the spring mattress was so incredibly worn that we could feel every spring digging into our ribs. Ps. Be aware that their double rooms are only two single beds pushed together. Will not be coming back here again. Absolute rip off for the condition of the room.
Locks don’t work. In incredibly poor condition too
Hot water tap fully turned on to the maximum, not a lot of water pressure
Dated curtains
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, affordable, great location
Stayed 3 nights in Jul 2024