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Holiday Inn Express & Suites Tijuana Otay by IHG

Property class: 3

Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

A hotel entrance with a modern design, featuring a stone facade, a covered entrance area, and a parking lot.
An outdoor seating area with a stone bench and chairs, surrounded by green plants and decorative mirrors.
An outdoor seating area with stone planters and green plants.
A modern hotel lobby with multiple seating areas, including round tables and chairs, and a visible reception desk.
A reception desk with two monitors, a printer, and two chairs in a modern lobby with blue walls and a tiled floor.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$247
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Caliente Casino
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪8 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a window.

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

A modern bathroom with a toilet, a sink, and a mirror.

Standard Room, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a window with a view.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern bathroom with a toilet, a sink, and a mirror.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a window, and a wall-mounted phone.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a chair, a desk, and a window.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(86 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

A hotel room with two beds, a desk, a chair, a television, and a window.

Superior Room (Superior)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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  • Pool
  • Parking included
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9.2 out of 10, Wonderful, 1,861 reviews
The price is NZ$190
includes taxes & fees
5 Dec - 6 Dec
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About the area

Tijuana

At Holiday Inn Express & Suites Tijuana Otay by IHG you'll be within steps of Alameda Otay and Caliente Casino. Highlights at this hotel include a complimentary breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Mesa de Otay hotel include San Ysidro Border Crossing and U.S. Consulate General Tijuana.

What's nearby

  • Alameda Otay - 1 min walk - 0.0 km
  • Caliente Casino - 1 min walk - 0.1 km
  • Autonomous University of Baja California - 8 min walk - 0.8 km
  • High Performance Center in Tijuana - 15 min walk - 1.3 km
  • U.S. Consulate General Tijuana - 17 min walk - 1.5 km

Getting around

  • Beyer Blvd Trolley Station - 24 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 14 min drive

Restaurants

  • ‪ComicX Tijuana Plaza Alameda Otay - ‬2 min walk
  • ‪Café de la Flor - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Baristi - ‬5 min walk

About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Tijuana Otay by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tijuana hotel.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Built in 2021
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Lift
  • Smoking in designated areas
Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pool
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  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, 303 reviews
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includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express & Suites Tijuana Otay by IHG

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Tijuana Otay by IHG?

Holiday Inn Express & Suites Tijuana Otay by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Tijuana Otay by IHG?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Tijuana Otay by IHG on 14 Nov 2026 start from NZ$247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Tijuana Otay by IHG?

Yep, Holiday Inn Express & Suites Tijuana Otay by IHG has a free self car park. Onsite parking is limited.

Are there any beaches close to Holiday Inn Express & Suites Tijuana Otay by IHG?

The closest beach to Holiday Inn Express & Suites Tijuana Otay by IHG is Imperial Beach (17.6 km).

Does Holiday Inn Express & Suites Tijuana Otay by IHG serve breakfast?

Yeah, free continental breakfast is available weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Tijuana Otay by IHG?

No, Holiday Inn Express & Suites Tijuana Otay by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Tijuana Otay by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express & Suites Tijuana Otay by IHG?

No, pets and service animals are not allowed.

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 859 out of 1006 reviews
Rating 8 - Good. 91 out of 1006 reviews
Rating 6 - Okay. 16 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying! Nice staff, clean facilities, tasty breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Hotel, Good Breakfast and Nice AC
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean and next to alot of things to do
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always our go to. Its always clean and the staff is always friendly.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is perfect and the location is the best
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is one of the best, and the property is like a brand. New breakfast are perfect. That was the best hotel I ever have.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great customer service, and the breakfast was superb
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient in newer part of Tijuana. There are plenty of restaurants around. It is very close to the Otay border crossing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice staff . In a safe environment and quiet area. Worth it for the price.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly breakfast was fresh and good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying here and we love the location of the Hotel. Staff is always very friendly and very helpful. Rooms are always clean and comfortable. Will definitely be coming back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent place and location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Loved everything about the stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean so beautiful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for shopping and food, very convenient close to the airport
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and a shopping mall. Lots of restaurants but not much shopping.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only the installations are great and clean but the location is awesome, right across the street you will have just about everything from bars, all kinds of food restaurants, banks ATM's, Pharmacy's etc.. its incredible best part you don't need to drive, everything is with a walking distance. I have stay here more than 3 times already and will definitely came back....
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good, staff, breakfast, room cleanliness and very convenient walking distance to the US consulate
Stayed 2 nights in Oct 2025