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Hotel Chichen Itza

3.5 star property

Photo gallery for Hotel Chichen Itza

Outdoor pool, pool umbrellas, pool loungers
Building design
Lobby
A buffet setup with various food items and a serving staff.
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Bar
The current price is NZ$156
includes taxes & fees
4 July - 5 July

Explore the area

View map
Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751
  • Place, Ball Courts
    ‪5 min walk‬
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪4 min drive‬
  • Place, Cenote Ik kil
    ‪9 min drive‬

Room options

View all photos for Superior Room, Patio, Pool View

Superior Room, Patio, Pool View

Superior Room, Patio, Pool View

7.4 out of 10
Good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Garden View, Poolside

Individually furnished, desk, iron/ironing board, bed sheets

Standard Double Room, Garden View, Poolside

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Pisté

A family-friendly stay in the heart of Tinum awaits you at Hotel Chichen Itza. You'll be 2.6 km (1.6 mi) from Pyramid of Kukulkan and 2.7 km (1.7 mi) from Court of the Thousand Columns. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, LOS ARCOS, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3.5-property class Tinum hotel include Cenote Ik kil and Gran Juego de Pelota.

What's nearby

  • Ball Courts - 5 min walk - 0.4 km
  • Pre-Hispanic City of Chichen-Itza - 4 min drive - 2.5 km
  • Pyramid of Kukulkan - 8 min drive - 2.9 km
  • Court of the Thousand Columns - 8 min drive - 2.9 km
  • Cenote Ik kil - 9 min drive - 7.5 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 99 min drive

Restaurants

  • ‪Pueblo Maya - ‬4 min walk
  • ‪La Palapa - ‬17 min walk
  • ‪Taco Maya - ‬3 min drive
  • ‪Hacienda Xaybe'h D'Camara - ‬2 min walk
  • ‪La Gran Chaya - ‬7 min walk

About this property

Hotel Chichen Itza

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Hotel Chichen Itza. Free self parking is available.

This 3.5-star Tinum hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Chichen Itza offers 40 accommodations with coffee/tea makers and free toiletries. Rooms open to balconies. Each accommodation is individually furnished. 29-inch LED televisions come with cable channels.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Villas Arqueologicas Chichen Itza
Chichen Itza
  • Pool
  • Spa
  • Parking included
  • Restaurant
4.3 out of 5, Excellent, 668 reviews
The price is NZ$212
includes taxes & fees
1 July - 2 July
Villas Arqueologicas Chichen Itza

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • LOS ARCOS

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Towels provided

Entertainment

  • 29-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 450 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chichen Itza Hotel
Hotel Chichen Itza
Hotel Chichen Itza Tinum
Chichen Itza Tinum
Hotel Chichen Itza Hotel
Hotel Chichen Itza Tinum
Hotel Chichen Itza Hotel Tinum

Frequently asked questions

What is the cancellation policy at Hotel Chichen Itza?

Hotel Chichen Itza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Chichen Itza?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Chichen Itza on 4 Jul 2026 start from NZ$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Chichen Itza?

Yep, Hotel Chichen Itza has a free self car park.

Does Hotel Chichen Itza have a pool?

Hotel Chichen Itza has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Hotel Chichen Itza a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Chichen Itza.

Is Hotel Chichen Itza family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as childcare services in the guestrooms, it's no surprise that Hotel Chichen Itza is a hit with families.

Does Hotel Chichen Itza serve breakfast?

Yep, complimentary full brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Chichen Itza?

No, Hotel Chichen Itza does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Chichen Itza?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Chichen Itza?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Chichen Itza?

No, pets are not allowed.

Hotel Chichen Itza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 819 reviews
Rating 8 - Good. 290 out of 819 reviews
Rating 6 - Okay. 98 out of 819 reviews
Rating 4 - Poor. 24 out of 819 reviews
Rating 2 - Terrible. 11 out of 819 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a nice hotel.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Gavin

We enjoyed our stay generally
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar, nice restaurant, friendly staff, friendly fellow guests. Lovely pool and grounds to relax. Only 5 minutes from Chichen Itza.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great Location, nice setting and reasonable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, strong AC, pleasant poolside. All as advertised. Room is pretty basic, like a motel in the US.
Stayed 1 night in Mar 2026
Verified

8/10 Good

JNANESWAR

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy but was kind of dark due to black furniture. Staff was good and helpful. Breakfast was fantastic and we liked the service. The amount we paid for one night stay is pricey for the quality of hotel in that small town.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful. Breakfast was good. Location is convenient. Room was fine. Enjoyed the birds and slept well.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was Ok and clean. Poolside table and lounge chairs. But not sure you go here for the pool - convent location, good dinner (not cheap but good) and nice breakfast (very good). WiFi was spotty. Rooms big but a bit dated.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Todo excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ram

Liked: Cleanliness, amenities, property conditions & facilities
All great. Nice small town/rural experience. Lots of bird sounds.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Murtuza Badshah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the resort that near the ruin. It was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2023
Verified

8/10 Good

amador zacatsi

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Somme

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to chichen itza
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with friendly staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the hotel had a problem with power but they upgraded us at mayaland hotel a short drive away and it was a wonderful hotel in the jungle with huge pool and a half dozen peacoks adorning the premisses. The stay was wonderful!!! Staff was super attentive!!!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Hidekazu

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an early start to enter Chichen Itza before all the buses show up.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and nice staff
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Krishneel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Mahealani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and convenient location for everything we needed to do in the area.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Amenities
The room was nice and the A/C worked beautifully, really cooled the room on a muggy day. The food at the restaurant, however, couldn’t have been more bland. Four of us ate three meals there—there are no restaurants within walking distance of the hotel—and none of them was tasty. The service at one of the meals was completely indifferent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly, quiet location, close to Chichen Itzá archeological site
Stayed 1 night in Mar 2023