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Hotel Cristallo Relais Sure Hotel Collection by Best Western

3.0 star property
Property with free parking, near Hadrian's Villa

Photo gallery for Hotel Cristallo Relais Sure Hotel Collection by Best Western

Exterior
Reception
Lunch and dinner served, local cuisine
Select Comfort beds, minibar, in-room safe, desk
BBQ/picnic Area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Parking included
The current price is NZ$160
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
Via Maremmana Inferiore Km. 0,500, Villa Adriana, Tivoli, RM, 10
  • Place, Hadrian's Villa
    ‪4 min drive‬
  • Place, Terme di Roma - Acque Albule
    ‪6 min drive‬
  • Place, Villa d'Este
    ‪7 min drive‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪43 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Select Comfort beds, minibar, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Select Comfort bed
Bidet
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Sleep Number by Select Comfort mattress
Bidet
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Select Comfort beds, minibar, in-room safe, desk

Standard Room, 3 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Select Comfort bed
Blackout curtains
Bidet
Private bathroom
Minibar
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Sleep Number by Select Comfort mattress
Bidet
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Select Comfort beds, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Select Comfort bed
Blackout curtains
Bidet
Private bathroom
Minibar
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Sleep Number by Select Comfort mattress
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Select Comfort beds, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Select Comfort bed
Blackout curtains
Bidet
Private bathroom
Minibar
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Sleep Number by Select Comfort mattress
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Select Comfort beds, minibar, in-room safe, desk

Standard Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Select Comfort bed
Blackout curtains
Bidet
Private bathroom
Minibar
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Sleep Number by Select Comfort mattress
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Twin Room

Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Sleep Number by Select Comfort mattress
Bidet
  • Sleeps 2

Standard Room, 3 Twin Beds, Non Smoking

Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Sleep Number by Select Comfort mattress
Bidet
  • Sleeps 3

About the area

Tivoli

At Hotel Cristallo Relais Sure Hotel Collection by Best Western you'll be 1.7 km (1.1 mi) from Hadrian's Villa Greek Theater and 2.1 km (1.3 mi) from Hadrian's Villa. Highlights at this property include a restaurant, free self-parking and a bar/lounge. .You can enjoy free WiFi, flat-screen TVs, and safes, featured in all 50 soundproofed rooms. Minibars provide refreshments, and room service makes dining in an option. You'll find nice touches like free toiletries and Select Comfort beds to enhance your stay. Additionally, phones and desks are available. .The restaurant, Il Torchio, serves local cuisine and is open for lunch and dinner. Added amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3-property class Tivoli property include Villa d'Este and Roma Est.

What's nearby

  • Hadrian's Villa Greek Theater - 3 min drive - 1.9 km
  • Hadrian's Villa - 4 min drive - 2.2 km
  • Terme di Roma - Acque Albule - 6 min drive - 4.8 km
  • Villa d'Este - 7 min drive - 3.7 km
  • Villa Gregoriana - 9 min drive - 5.5 km

Getting around

  • Bagni di Tivoli Station - 5 min drive
  • Ponte di Nona Station - 14 min drive
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 50 min drive

Restaurants

  • ‪Paninoteca Acquaferrata - ‬19 min walk
  • ‪Da Totarello - ‬14 min walk
  • ‪KOKO - ‬16 min walk
  • ‪Cosmico - ‬6 min walk
  • ‪Il Torchio - ‬4 min walk

About this property

Hotel Cristallo Relais Sure Hotel Collection by Best Western

Property with free parking, near Hadrian's Villa
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Cristallo Relais Sure Hotel Collection by Best Western. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Tivoli property is smoke free.

  • 50 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Cristallo Relais Sure Hotel Collection by Best Western offers 50 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature Select Comfort mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Il Torchio

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 20 per day
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Airport shuttle fee: EUR 70 per vehicle (return, maximum occupancy 4)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property Registration Number IT058104A1E402U34V

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Relais Cristallo Inn Tivoli
Relais Cristallo Inn
Relais Cristallo Tivoli
Relais Cristallo
Relais Cristallo

Frequently asked questions

Is parking available at Hotel Cristallo Relais Sure Hotel Collection by Best Western?

Yep, Hotel Cristallo Relais Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at Hotel Cristallo Relais Sure Hotel Collection by Best Western?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Cristallo Relais Sure Hotel Collection by Best Western on 13 Nov 2025 start from NZ$148.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Cristallo Relais Sure Hotel Collection by Best Western have a pool?

Hotel Cristallo Relais Sure Hotel Collection by Best Western has a seasonal outdoor pool. The pool is open from May to September.

What makes Hotel Cristallo Relais Sure Hotel Collection by Best Western a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel Cristallo Relais Sure Hotel Collection by Best Western.

Is Hotel Cristallo Relais Sure Hotel Collection by Best Western family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Cristallo Relais Sure Hotel Collection by Best Western is a hit with families.

Does Hotel Cristallo Relais Sure Hotel Collection by Best Western serve breakfast?

You bet, buffet breakfast is on offer daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Cristallo Relais Sure Hotel Collection by Best Western?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Cristallo Relais Sure Hotel Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Cristallo Relais Sure Hotel Collection by Best Western?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Cristallo Relais Sure Hotel Collection by Best Western?

Furry friends are welcome at Hotel Cristallo Relais Sure Hotel Collection by Best Western, with food and water bowls on offer.