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4.5 out of 5

"We lost our luggage on the public bus and the friendly staff did their best to find it. Luckily for us, we found our luggage thanks to their help. Bes ... " More

By a verified traveller on Sun 05 May 2019

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Hotel Description

Candeo Hotels Uenokoen places you in the center of Tokyo, within just a 15-minute stroll of popular places like Ueno Park and Ueno Zoo. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

At the hotel's restaurant, you can grab a bite to eat. Added amenities include free WiFi in public areas, laundry facilities, and a microwave in a common area. Each morning buffet breakfast is served between 7 AM and 9:30 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4-star Taito hotel include Sensō-ji Temple and University of Tokyo.

Run of House, Non Smoking (Assign at Check-in)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
NZ$122* Per night/room 9 Apr. - 10 Apr.

Queen Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room, 3 Single Beds, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Compact Single Room, Non Smoking (Single Use)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hollywood Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Candeo Hotels Uenokoen ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Candeo Hotels Uenokoen

Everyone (3) Couples (1)
5 out of 5
We lost our luggage on the public bus and the friendly staff did their best to find it. Luckily for us, we found our luggage thanks to their help. Best hotel, best staff. Thankyou!

Posted by on 5 May 2019

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4 out of 5

Close to train station, cozy and friendly

Second time staying here, I like the customer service and it's close to a station, also priced well

Posted by , from australia on 11 Jun. 2018

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4 out of 5

Quite nice

Good facilities, fee use of ice machine, cheap washing and drying facilities. Vending machines each floor.

Posted by , from KATHERINE NT on 13 Oct. 2017

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5 out of 5

Nice hotel, close to train station

Don't expect large room but very cozy and comfortable. Plenty to see and do around the area.

Posted by on 13 Mar. 2017

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Property Features

There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Uenokoen. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 268 guestrooms or units
  • 12 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Uguisudani Station (0.5 km / 0.3 mi)
  • Metro station: Iriya Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Candeo Hotels Uenokoen offers 268 accommodations with slippers and hair dryers. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Candeo Hotels Uenokoen has a restaurant serving breakfast only.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 5
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1430 for children
  • Self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candeo Hotels
  • Candeo Hotels Uenokoen
  • Candeo Uenokoen
  • Candeo Hotels Uenokoen Hotel Taito
  • Candeo Hotels Uenokoen Tokyo, Japan
  • Candeo Hotels Uenokoen Hotel Tokyo
  • Candeo Hotels Uenokoen Hotel
  • Candeo Hotels Uenokoen Tokyo
  • Candeo Hotels Uenokoen Hotel
  • Candeo Hotels Uenokoen Tokyo
  • Candeo Hotels Uenokoen Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.