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Hotel Description

A luxury stay in the heart of Tokyo awaits you at Cerulean Tower Tokyu Hotel. You'll be 0.5 km (0.3 mi) from Shibuya Crossing and 3.3 km (2 mi) from National Stadium. Highlights at this hotel include 7 restaurants, a full-service spa, and a bar/lounge.

A day of pampering can include massages, facials, and body treatments along with access to the sauna and spa tub. The fine-dining restaurant, COUCAGNO, serves French cuisine and is open for lunch and dinner. BELLOVISTO is the hotel's own bar. 108 square feet (10 square meters) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning full breakfast is served between 7 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 10-minute drive of this 5-star Shibuya hotel include Tokyo Tower and Tokyo Imperial Palace.

Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$488* Per night/room 29 Apr. - 30 Apr.

Corner Suite Non-smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Twin Non-Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max

Junior Suite, Non Smoking (FUJI)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Japanese Suite Non-Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Cerulean Tower Tokyu Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Cerulean Tower Tokyu Hotel

Everyone (2)
2 out of 5

Posted by on 11 Dec. 2023

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Comment from Hotel Management

4 Jan. 2024 by Customer Relation Manager

We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We apologize for any discomfort this may have caused. We would be keeping up our service and would be waiting to service you again. Thank you very much for staying with us.

5 out of 5

Posted by on 28 Jun. 2023

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Property Features

Cerulean Tower Tokyu Hotel offers its guests a full-service spa and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 108 square feet (10 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Cerulean Tower Tokyu Hotel. Parking is available for a fee. This 5-star Tokyo hotel is smoke free.

  • 408 guestrooms or units
  • 40 levels
  • 7 dining venues
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Shinsen Station (1.3 km / 0.8 mi)
  • Metro station: Shibuya Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Cerulean Tower Tokyu Hotel offers 408 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.

COUCAGNO - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.

Japanese Cuisine SAKURAGA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Teppan-yaki SAKURA - This fine-dining restaurant serves lunch and dinner. Open daily.

Szechwan restaurant CHEN - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

BELLOVISTO - Onsite bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Spa Services

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Breakfast is not included in the Breakfast rate for children ages 0-6 who stay at no charge.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests under 13 years of age are not allowed in the Executive Salon.

The executive lounge is open 8-10:30 AM for breakfast, 10:30 AM-2 PM and 7-8 PM for tea time, and 2-7 PM for afternoon tea.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4200–4200 for adults, and JPY 2100–4200 for children
  • Self parking fee: JPY 4000 per night
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cerulean Hotel
  • Cerulean Hotel Tokyu
  • Cerulean Tokyu Tower
  • Cerulean Tower Hotel
  • Cerulean Tower Tokyu
  • Cerulean Tower Tokyu Hotel
  • Cerulean Tower Tokyu Hotel Tokyo
  • Cerulean Tower Tokyu Tokyo
  • Hotel Cerulean
  • Tokyu Cerulean Tower Hotel
  • Cerulean Tower Tokyu Hotel Shibuya, Tokyo

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Cerulean Tower Tokyu Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.