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Aparthotel

Citadines Shinjuku Tokyo

Property class: 3.5

Photo gallery for Citadines Shinjuku Tokyo

A multi-story hotel with a modern facade, featuring a mix of yellow and blue panels, and a prominent 'Citadines' sign.
A modern interior with a reception desk, seating area, and a view of the outdoors.
A modern hotel room with a kitchenette, a bed, a sofa, a small table with a vase, and a painting on the wall.
A modern gym with exercise equipment, large windows, and a view of a cityscape.
A buffet with various food items and condiments.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
The current price is NZ$265
29 Sept - 30 Sept

Explore the area

View map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Gyoen National Garden
    ‪5 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Studio (Double)

A modern hotel room with a bed, a sofa, a TV, a small table, and a painting on the wall.

Studio (Double)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio, 2 Single Beds

A modern hotel room with a large bed, a small desk, a chair, a vanity with a mirror, and a window with a view of trees.

Studio, 2 Single Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Studio, 2 Single Beds

A modern hotel room with a kitchenette, a bed, a sofa, a small table with a vase, and a painting on the wall.

Executive Studio, 2 Single Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Studio (Double)

A hotel room with a bed, a sofa, a small table with a magazine and flowers, a TV, and artwork on the walls.

Executive Studio (Double)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Executive Room

A hotel room with a bed, a sofa, a TV, a coffee table, and artwork on the walls.

Studio Executive Room

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Studio Twin Room

A hotel room with a bed, a bedside table, a chair, a mirror, a sink, and a window with curtains.

Studio Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Studio Double Room

A modern hotel room with a sofa, a small table, a TV, and a painting on the wall.

Studio Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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Tokyu Stay Shinjuku

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
9.2 out of 10, Wonderful, 1,000 reviews
The price is NZ$352
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About the area

Tokyo

Citadines Shinjuku Tokyo puts you in the heart of Tokyo, within a 20-minute stroll of Isetan Department Store Shinjuku and Omoide Yokocho. Highlights at this aparthotel include a 24-hour gym, and in-room kitchenettes and free WiFi. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free wired Internet, a safe and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a down duvet, a soaking tub and slippers. An iron/ironing board, a desk and free toiletries are also available. .This business-friendly aparthotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and a computer station. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. .Sights within a 10-minute drive of this 3.5-property class Shinjuku aparthotel include Tokyo Tower and Sensoji Temple.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Shinjuku Gyoen National Garden - 5 min walk - 0.4 km
  • Tokyo Toy Museum - 6 min walk - 0.5 km
  • Isetan Department Store Shinjuku - 10 min walk - 0.9 km
  • Shinjuku Isetan - 12 min walk - 1.0 km
  • Omoide Yokocho - 15 min walk - 1.3 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Tokyo (HND-Haneda) - 48 min drive

Restaurants

  • ‪ケンタッキーフライドチキン - ‬4 min walk
  • ‪小諸そば - ‬2 min walk
  • ‪BASARA - ‬2 min walk
  • ‪とよ吉 - ‬2 min walk
  • ‪カレー王国 けらら - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness centre, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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Shinjuku Prince Hotel
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,813 reviews
The price is NZ$295
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Cot: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Built in 2008
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7260.0 per night.
  • Cots (infant beds) are available for JPY 550.0 per day.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

What is the cancellation policy at Citadines Shinjuku Tokyo?

Citadines Shinjuku Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on 29 Sept 2026 start from NZ$265, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Shinjuku Tokyo family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Citadines Shinjuku Tokyo is a hit with families.

Are there hot tubs in the rooms at Citadines Shinjuku Tokyo?

No, but there are deep-soaking baths in the guestrooms.

Does Citadines Shinjuku Tokyo serve breakfast?

You bet, buffet breakfast is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Citadines Shinjuku Tokyo?

No, Citadines Shinjuku Tokyo does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Shinjuku Tokyo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Citadines Shinjuku Tokyo?

No, pets are not allowed.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1788 out of 2917 reviews
Rating 8 - Good. 926 out of 2917 reviews
Rating 6 - Okay. 159 out of 2917 reviews
Rating 4 - Poor. 32 out of 2917 reviews
Rating 2 - Terrible. 12 out of 2917 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room and great location!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Overall very nice stay. The room was clean and spacious for Tokyo standards.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was my 3rd time staying there. It is convenient, the rooms are spacious. Highly recommend.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is a great hotel to stay in, especially if you are staying in Tokyo for more than a few days. The location is excellent, very walkable but away from the really busy part of Shinjuku. The bed was very comfortable (pillows not so good) and the room had a kitchenette, couch, desk and several cupboards. We stayed for a week so we unpacked our suitcases and everything was really accessible.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great hotel. Amazing staff.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Yes it was and excellent stay and will stay there again in Oct
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are comfortable and clean but a little bit outdated. Staff is friendly and helpful. It is located in a quiet area in Shinjuku with public transportation close.
Stayed 9 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Good location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Had everything we need.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I always stay here when I go to Tokyo. The staff is so friendly. You have very quiet rooms and plenty of space. I don't think you can ask for much more than that.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very comfortable and spacious, staff was friendly and helpful, and location was great!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are so lovely, and the rooms are spotless.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Great location. Friendly people!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and spacious rooms, beautiful service and convenient location
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
The breakfast was the worst we had after 1 month in Japan. The coffee was good Hotel is tired but room spacious and well appointed
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Good location, friendly staff.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed here for the Tokyo Marathon. The hotel is in a very convenient location in Shinjuku, the breakfast is nice and simple and the staff were kind and helpful. The kitchenette was a very nice addition to our stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff and good location would reccomend
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Clean room, staff and amenities were amazing would recommend to anyone visiting Japan!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very easy check in process. Staff very friendly
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Cleanliness was tops, great location. Staff was so warm, welcoming and helpful. Kento from the front desk was the best!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very convenient
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We thoroughly enjoyed our stay here. The staff were exceptionally friendly, welcoming, and always willing to help. Within a five-minute walk, you can find pretty much everything you need, including shops, train stations, convenience stores, and a variety of small restaurants. The accommodation was very clean and well maintained. We traveled as a family with our five-year-old child and found it perfectly suited to our needs. The kitchen was fully equipped, making it easy to prepare meals whenever we wanted. We would book this accommodation again without hesitation and can highly recommend it to anyone looking for a comfortable and convenient place to stay.
Stayed 7 nights in May 2026

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