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Citadines Shinjuku Tokyo

3.5 star property
Suburban aparthotel with 24-hour fitness centre, near Isetan Department Store Shinjuku

Photo gallery for Citadines Shinjuku Tokyo

Daily buffet breakfast (JPY 1980 per person)
Lobby lounge
Executive Studio, 2 Single Beds
Fitness facility
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Breakfast available
The current price is NZ$209
15 Feb - 16 Feb

Explore the area

View map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Highlights

Individually furnished
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Down duvet
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Studio (Double)

Executive Studio (Double)

Executive Studio (Double)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tokyo

Citadines Shinjuku Tokyo puts you in the heart of Tokyo, within a 20-minute stroll of Isetan Department Store Shinjuku and Omoide Yokocho. Highlights at this aparthotel include a 24-hour gym, and in-room kitchenettes and free WiFi. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free wired Internet, a safe and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a down duvet, a soaking tub and slippers. An iron/ironing board, a desk and free toiletries are also available. .This business-friendly aparthotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and a computer station. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. .Sights within a 10-minute drive of this 3.5-property class Shinjuku aparthotel include Tokyo Tower and Sensoji Temple.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km
  • Shinjuku Isetan - 10 min walk - 0.9 km
  • Shinjuku Gyoen National Garden - 10 min walk - 0.9 km
  • Samurai Museum - 13 min walk - 1.2 km
  • Omoide Yokocho - 15 min walk - 1.3 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Tokyo (HND-Haneda) - 48 min drive

Restaurants

  • ‪カレー王国 けらら - ‬1 min walk
  • ‪小諸そば - ‬2 min walk
  • ‪MIRIton cafe - ‬1 min walk
  • ‪BASARA - ‬2 min walk
  • ‪とよ吉 - ‬2 min walk

About this property

Citadines Shinjuku Tokyo

Suburban aparthotel with 24-hour fitness centre, near Isetan Department Store Shinjuku
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness centre, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Cot: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 23, 2026 from noon - 3PM. All facilities that use power, including the lift and car park, will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7260 per night.
  • Cots (infant beds) are available for JPY 550.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

What is the cancellation policy at Citadines Shinjuku Tokyo?

Citadines Shinjuku Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on 15 Feb 2026 start from NZ$208.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Citadines Shinjuku Tokyo?

The closest beach to Citadines Shinjuku Tokyo is Odaiba Beach Park (8.8 km).

Is Citadines Shinjuku Tokyo family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Citadines Shinjuku Tokyo is a hit with families.

Are there hot tubs in the rooms at Citadines Shinjuku Tokyo?

No, but there are deep-soaking baths in the guestrooms.

Does Citadines Shinjuku Tokyo serve breakfast?

You bet, buffet breakfast is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Citadines Shinjuku Tokyo?

No, Citadines Shinjuku Tokyo does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Shinjuku Tokyo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Citadines Shinjuku Tokyo?

No, pets are not allowed.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1716 out of 2824 reviews
Rating 8 - Good. 909 out of 2824 reviews
Rating 6 - Okay. 158 out of 2824 reviews
Rating 4 - Poor. 29 out of 2824 reviews
Rating 2 - Terrible. 12 out of 2824 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivan Howard

Stayed 6 nights in Oct 2025

6/10 Okay

PETER

Liked: Cleanliness
Location is good but room is average and breakfast is bad.Definitely only a 3 to max 3.5 star hotel. Overpriced.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ali

Great location - nice quite
Stayed 3 nights in Nov 2025

10/10 Excellent

Ty

Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with my stay.
Stayed 4 nights in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Rooms were a good size, staff were great. Area was good
Stayed 12 nights in Oct 2025

10/10 Excellent

Luke

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jason John, Kelowna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless, the staff curteous and the location great. The included breakfast was just okay and I could see some people being dissapointed if there are expecting a European style breakfast. It was close to a lot of attractions and we walked everywhere. Don't let my breakfast comment deter you from staying here. I would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Judy

Liked: Property conditions & facilities
Quiet area a short walk to great coffee and local eateries. A longer walk to main Shinjuku area. Very friendly and welcoming reception staff. Room was well equipped. Comfortable bed. Laundry facilities were good.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jantima

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Sep 2025

10/10 Excellent

Fumi

Liked: Cleanliness, property conditions & facilities
The room was spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, room comfort
Great hotel in convenient location. Its close to Shinjuku central area but in a quieter location. There are still lots of restaurants and bars close by. We had an apartment with kitchen which provided more space than the average Japanese hotel room and there is a good supermarket close by with lots of ready meals. The kitchen is small but well equipped
Stayed 6 nights in Sep 2025

10/10 Excellent

Rachit

Liked: Cleanliness, room comfort
Everything was clean Room has North American plugs which was great for us
Stayed 4 nights in Sep 2025

10/10 Excellent

MARK

Liked: Cleanliness, room comfort
Friendly and helpful staff. Good restaurants and shops nearby. Beautiful park just a 5 to 10 minute walk away.
Stayed 5 nights in Sep 2025

10/10 Excellent

Avery

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots of dining options nearby
Stayed 7 nights in Sep 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Edward, Chevy Chase

Liked: Cleanliness, property conditions & facilities
Front desk even better than most 5-star hotels
Stayed 3 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Great coffee in the lobby area. Laundry available.
Stayed 10 nights in Sep 2025

8/10 Good

Jennifer, Seattle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely hotel. Staff was great - the double room suite was comfortable. Bathroom a bit small - mate inky reason for the four star was you could hear the train - not horribly load but it was there. No view. But it was worth every bit the money we spent on it. Great area - easy access.
Stayed 5 nights in Sep 2025

10/10 Excellent

Krissie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, close to the subway, cafes and supermarket. Our studio was much bigger than expected which was great!
Stayed 4 nights in Sep 2025

8/10 Good

James, san francisco

Liked: Cleanliness, property conditions & facilities
Good location, close to subway station
Stayed 5 nights in Jun 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Citadines was close enough to the Shinjuku area, so we could walk there, and far enough to not hear any of the noise. I originally laughed at the amount of umbrellas they had until it rained / poured — then I was most grateful for them.
Stayed 1 night in Sep 2025

10/10 Excellent

Vijay

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at this hotel, I would stay again in the future.
Stayed 13 nights in Jul 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, room comfort

Would stay here again

Stayed 2 nights in Jul 2025