See all properties
Save

Grand Prince Hotel Takanawa

5.0 star property

Photo gallery for Grand Prince Hotel Takanawa

View from property
Lounge
3 restaurants, breakfast, lunch, dinner served; French cuisine
Down duvets, in-room safe, blackout curtains, iron/ironing board
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$220
6 May - 7 May

Explore the area

View map
3-13-1 Takanawa Minato, Tokyo, Tokyo-to, 108-8612
  • Place, Koyasan Tokyo Betsuin Temple
    ‪6 min walk‬
  • Place, Meiji Gakuin University
    ‪8 min walk‬
  • Place, Sengakuji Temple
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Non-smoking

8.8 out of 10
Excellent
(31 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non-smoking

Superior Twin Room, Non-smoking

Superior Twin Room, Non-smoking

8.0 out of 10
Very good
(22 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior King Room, Non-smoking

Superior King Room, Non-smoking

Superior King Room, Non-smoking

8.4 out of 10
Very good
(27 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non-smoking - with Garden View

Deluxe Twin Room, Non-smoking - with Garden View

Deluxe Twin Room, Non-smoking - with Garden View

8.6 out of 10
Excellent
(22 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King Room, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe King Room, Non-smoking - Garden View

9.2 out of 10
Wonderful
(21 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Club Superior Double Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior Double Room with Lounge Access, Non-smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Superior Twin Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior Twin Room with Lounge Access, Non-smoking

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

7.0 out of 10
Good
(7 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, High Floor, Non Smoking

Superior Double Room, High Floor, Non Smoking

Superior Double Room, High Floor, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, High Floor, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, High Floor, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior King Room, High Floor, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior King Room, High Floor, Non-smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, High Floor, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, High Floor, Non-smoking - Garden View

  • Garden view
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King Room, High Floor, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe King Room, High Floor, Non-smoking - Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Superior King Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior King Room with Lounge Access, Non-smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner

Superior Room, 1 King Bed, Non Smoking, Corner

Superior Room, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Corner King Room with Lounge Access, Non smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Corner King Room with Lounge Access, Non smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite King with Lounge Access, Non smoking

Club Suite King with Lounge Access, Non smoking

Club Suite King with Lounge Access, Non smoking

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite Twin with Lounge Access, Non smoking

Club Suite Twin with Lounge Access, Non smoking | Living area

Club Suite Twin with Lounge Access, Non smoking

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Grand Suite Twin with Lounge Access, Non smoking

Club Grand Suite Twin with Lounge Access, Non smoking | Living area

Club Grand Suite Twin with Lounge Access, Non smoking

  • Garden view
  • 123 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Junior Suite King Room with Lounge Access, Non-smoking

Club Junior Suite King Room with Lounge Access, Non-smoking

Club Junior Suite King Room with Lounge Access, Non-smoking

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Princess Suite Twin Room with Lounge Access, Non smoking

Club Princess Suite Twin Room with Lounge Access, Non smoking | Living area

Club Princess Suite Twin Room with Lounge Access, Non smoking

  • 102 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Prince Suite King Room with Lounge Access, Non smoking

Club Prince Suite King Room with Lounge Access, Non smoking

Club Prince Suite King Room with Lounge Access, Non smoking

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Reception

MONday Apart Premium Ueno Okachimachi

Ueno
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
4.7 out of 5, Exceptional, 588 reviews
The price is NZ$259
14 Apr - 15 Apr
MONday Apart Premium Ueno Okachimachi

About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Grand Prince Hotel Takanawa. You'll be 3.7 km (2.3 mi) from Tokyo Tower and 6.9 km (4.3 mi) from Tokyo Imperial Palace. Highlights at this hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Le Trianon, serves French cuisine and is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 5-property class Minato hotel include Shinjuku Gyoen National Garden and Ueno Park.

What's nearby

  • Koyasan Tokyo Betsuin Temple - 6 min walk - 0.6 km
  • Shinagawa Prince Cinema - 6 min walk - 0.6 km
  • Meiji Gakuin University - 8 min walk - 0.7 km
  • Sengakuji Temple - 9 min walk - 0.8 km
  • Happoen Garden - 12 min walk - 1.1 km

Getting around

  • Takanawadai Station - 8 min walk
  • Shinagawa Station - 10 min walk
  • Tokyo (HND-Haneda) - 31 min drive

Restaurants

  • ‪喫茶室ルノアール - ‬8 min walk
  • ‪麻布茶房 - ‬10 min walk
  • ‪Executive Lounge - ‬10 min walk
  • ‪品川横丁 - ‬9 min walk
  • ‪ラウンジもみじ - ‬5 min walk

About this property

Grand Prince Hotel Takanawa

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 25801 square feet (2397 square metres) and includes conference space. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Grand Prince Hotel Takanawa. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

  • 372 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 25801 sq ft of conference space
  • 2397 sq. m of conference space
  • Built in 1971
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grand Prince Hotel Takanawa offers 372 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Restaurant
Shinagawa Prince Hotel
Minato
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 4,829 reviews
The price is NZ$194
6 May - 7 May
Shinagawa Prince Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 5,085 for adults and JPY 2,825 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grand Cafe PATIO
  • Le Trianon
  • Lounge KOMYO
  • Wakatake

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 25,801 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 24 July:
  • Swimming pool
The property will be renovating from 30 June 2025 to 30 September 2026 (completion date subject to change). The following areas are affected:
  • Parking area
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5085 for adults and from JPY 2825 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Takanawa
Grand Prince Hotel Takanawa
Grand Prince Hotel Takanawa Tokyo
Grand Prince Takanawa
Grand Prince Takanawa Hotel
Grand Prince Takanawa Tokyo
Prince Hotel Takanawa
Prince Takanawa Hotel
Takanawa
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Grand Prince Hotel Takanawa Tokyo, Japan
Grand Prince Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel
Grand Prince Hotel Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Grand Prince Hotel Takanawa?

Grand Prince Hotel Takanawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Prince Hotel Takanawa?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Takanawa on 6 May 2026 start from NZ$220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Prince Hotel Takanawa?

Yep, Grand Prince Hotel Takanawa has a self car park with in/out privileges for JPY 1500 per night. A self car park is also available, for a fee.

Are there any beaches close to Grand Prince Hotel Takanawa?

The closest beach to Grand Prince Hotel Takanawa is Odaiba Beach Park (3.9 km).

Is there a spa on site at Grand Prince Hotel Takanawa?

There's no onsite spa, but this property does offer services like massages.

What makes Grand Prince Hotel Takanawa a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Grand Prince Hotel Takanawa.

Does Grand Prince Hotel Takanawa serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Prince Hotel Takanawa?

No, Grand Prince Hotel Takanawa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Prince Hotel Takanawa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Prince Hotel Takanawa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Prince Hotel Takanawa?

No, only service animals are allowed.

Grand Prince Hotel Takanawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 944 out of 1421 reviews
Rating 8 - Good. 310 out of 1421 reviews
Rating 6 - Okay. 97 out of 1421 reviews
Rating 4 - Poor. 44 out of 1421 reviews
Rating 2 - Terrible. 26 out of 1421 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Heidarieh Zadeh

Stayed 6 nights in Dec 2025

10/10 Excellent

Li Bond Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazing and helpful. Rooms were clean and spacious. The gardens are magical.
Stayed 1 night in Jan 2026

10/10 Excellent

Giulio, Sydney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovey spacious room and nice garden view, friendly and helpful staff
Stayed 7 nights in Dec 2025

10/10 Excellent

Li Bond Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Mai was absolutely amazing, she made our experience fantastic.
Stayed 5 nights in Dec 2025

6/10 Okay

Oscar

Stayed 2 nights in Dec 2025

10/10 Excellent

John, Aliso viejo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel.. the suite was amazing and nice view of Tokyo tower
Stayed 3 nights in Dec 2025

10/10 Excellent

Lingchuan

Liked: Cleanliness, amenities, property conditions & facilities
Nice big rooms! Breakfast is a bit pricey
Stayed 3 nights in Dec 2025

10/10 Excellent

Dell V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during our kids first trip to Tokyo and they loved the garden and the spaciousness of their room. Their favorite was the breakfast. We went 3 times as it was delicious. Having a 7-11 in the lobby was so convenient. The staff was always helpful and they made our stay very comfortable. We can’t wait to come back!
Garden lights
Garden lights
Stayed 8 nights in Dec 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience to the max: 1. 7 Eleven convenience store in lobby 2. Shuttle to Shinagawa Prince, easy walk across the street for JR and Keikyu lines. 3. We stayed in a room with 3 beds 4. Great smelling shampoo 5. Many items provided: bedroom slippers, pjs, toothbrush, hair brush etc. 6. Comp Bottled water daily, mini fridge Comfy bed, room big enough, large closet with hangers, place for luggage, extra chair. Safe, bell staff and taxi stand outside run by young, pretty women
Stayed 3 nights in Dec 2025

8/10 Good

kikue

Stayed 6 nights in Oct 2025

10/10 Excellent

Yumiko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an old school Japanese hotel. The service is impeccable with real professionals with pride working at hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Kashif

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel and courteous staff
Stayed 1 night in Dec 2025

4/10 Poor

Hiroe

Liked: Amenities
Disliked: Cleanliness, staff & service
We found someone else’s breast milk stored in the refrigerator. It appears to have been left there by another guest, and the container was leaking. This raises concerns about sanitation and could be considered a biohazard. We informed the front desk at the time and were told the manager would be notified. However, more than a week has passed and we have not received any follow-up. We are disappointed with how this was handled, as it has made us uncomfortable using the refrigerator.
Stayed 1 night in Dec 2025

10/10 Excellent

Meng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, fantastic garden and good stuff. Very close to Shinagawa Station.
Stayed 4 nights in Dec 2025

4/10 Poor

Jinping

staff
Stayed 1 night in Nov 2025

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding. The room was clean and it had everything we needed.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and lounge pass terrific, nice room , great breakfast, coffee and drinks with snacks. Conveniently located close to main station Shinagawa. Will stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Fabrizio, Cooper City

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large and comfortable room, great water pressure in the shower
Stayed 5 nights in Dec 2025

6/10 Okay

Ana

Stayed 5 nights in Dec 2025

10/10 Excellent

Jade

Stayed 2 nights in Dec 2025

8/10 Good

Taro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was kinda old but anything else was great
Stayed 1 night in Dec 2025

10/10 Excellent

Britt, Seattle

Stayed 4 nights in Dec 2025

10/10 Excellent

Ippei

Liked: Cleanliness, staff & service
good
Stayed 1 night in Dec 2025

10/10 Excellent

Reuther

Stayed 2 nights in Dec 2025

10/10 Excellent

Tsui-Ling

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, beautiful gardens and very friendly staff
Stayed 8 nights in Dec 2025