See all properties
Save

Grand Prince Hotel Takanawa

Photo gallery for Grand Prince Hotel Takanawa

View from property
Executive lounge
Lounge
Down duvets, in-room safe, blackout curtains, iron/ironing board
3 restaurants; breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$252
8 July - 9 July

Explore the area

View map
3-13-1 Takanawa Minato, Tokyo, Tokyo-to, 108-8612
  • Place, Koyasan Tokyo Betsuin Temple
    ‪6 min walk‬
  • Place, Meiji Gakuin University
    ‪9 min walk‬
  • Place, Sengakuji Temple
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Upper Floor -Superior Double Room Non Smoking

A hotel room with a large bed, a city view, a standing lamp, and a television.

Upper Floor -Superior Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Upper Floor -Superior King Room Non Smoking

A hotel room with a large bed, a desk, a chair, a window with a city view, and a nightstand.

Upper Floor -Superior King Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club Floor - Club Superior Double Room Non Smoking with Lounge Access

A hotel room with a bed, a nightstand, a desk, a chair, a window, and a TV.

Club Floor - Club Superior Double Room Non Smoking with Lounge Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room, Non-smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Superior Double Room, Non-smoking

8.8 out of 10
Excellent
(31 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non-smoking

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Superior Twin Room, Non-smoking

7.8 out of 10
Good
(23 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King Room, Non-smoking

A hotel room with a bed, a chair, a desk, a TV, a window with a city view, and a lamp.

Superior King Room, Non-smoking

8.4 out of 10
Very good
(27 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non-smoking - with Garden View

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Deluxe Twin Room, Non-smoking - with Garden View

8.6 out of 10
Excellent
(23 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room, Non-smoking - Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Deluxe King Room, Non-smoking - Garden View

9.0 out of 10
Wonderful
(26 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Club Superior Double Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior Double Room with Lounge Access, Non-smoking

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Superior Twin Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior Twin Room with Lounge Access, Non-smoking

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

7.0 out of 10
Good
(7 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, High Floor, Non Smoking

Superior Double Room, High Floor, Non Smoking

Superior Double Room, High Floor, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, High Floor, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, High Floor, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King Room, High Floor, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior King Room, High Floor, Non-smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, High Floor, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, High Floor, Non-smoking - Garden View

  • Garden view
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room, High Floor, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe King Room, High Floor, Non-smoking - Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Superior King Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior King Room with Lounge Access, Non-smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

A hotel room with a large window, a bed, a desk, a chair, and a television.

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner

A hotel room with a bed, a desk, a chair, a small table, and a view of the city.

Superior Room, 1 King Bed, Non Smoking, Corner

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Corner King Room with Lounge Access, Non smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Corner King Room with Lounge Access, Non smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite King with Lounge Access, Non smoking

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Club Suite King with Lounge Access, Non smoking

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite Twin with Lounge Access, Non smoking

A hotel room with a sofa, armchairs, a desk, and a view of a cityscape at night.

Club Suite Twin with Lounge Access, Non smoking

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Grand Suite Twin with Lounge Access, Non smoking

A modern hotel room with a dining area, a sofa, and a large window with a city view.

Club Grand Suite Twin with Lounge Access, Non smoking

  • Garden view
  • 123 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Junior Suite King Room with Lounge Access, Non-smoking

Club Junior Suite King Room with Lounge Access, Non-smoking

Club Junior Suite King Room with Lounge Access, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Princess Suite Twin Room with Lounge Access, Non smoking

Club Princess Suite Twin Room with Lounge Access, Non smoking | Living area

Club Princess Suite Twin Room with Lounge Access, Non smoking

  • 102 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Prince Suite King Room with Lounge Access, Non smoking

Club Prince Suite King Room with Lounge Access, Non smoking

Club Prince Suite King Room with Lounge Access, Non smoking

  • 102 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

You may also like

Ad
Restaurant

Shinagawa Prince Hotel

Minato
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 5,025 reviews
The price is NZ$180
12 July - 13 July
Shinagawa Prince Hotel

About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Grand Prince Hotel Takanawa. You'll be 3.7 km (2.3 mi) from Tokyo Tower and 6.9 km (4.3 mi) from Tokyo Imperial Palace. Highlights at this hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Le Trianon, serves French cuisine and is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 5-property class Minato hotel include Shinjuku Gyoen National Garden and Ueno Park.

What's nearby

  • Koyasan Tokyo Betsuin Temple - 6 min walk - 0.6 km
  • Meiji Gakuin University - 9 min walk - 0.8 km
  • Sengakuji Temple - 11 min walk - 0.9 km
  • Shinagawa Prince Cinema - 12 min walk - 1.1 km
  • Happoen Garden - 15 min walk - 1.3 km

Getting around

  • Takanawadai Station - 8 min walk
  • Shinagawa Station - 10 min walk
  • Tokyo (HND-Haneda) - 31 min drive

Restaurants

  • ‪麻布茶房 - ‬10 min walk
  • ‪喫茶室ルノアール - ‬8 min walk
  • ‪Executive Lounge - ‬10 min walk
  • ‪品川横丁 - ‬9 min walk
  • ‪ラウンジもみじ - ‬5 min walk

About this property

Grand Prince Hotel Takanawa

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 25801 square feet (2397 square metres) and includes conference space. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Grand Prince Hotel Takanawa. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

  • 372 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 25801 sq ft of conference space
  • 2397 sq. m of conference space
  • Built in 1971
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grand Prince Hotel Takanawa offers 372 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Lobby
Tokyo Bay Shiomi Prince Hotel
Koto
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 5,466 reviews
The price is NZ$353
13 July - 14 July
Tokyo Bay Shiomi Prince Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 5,085 for adults and JPY 2,825 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grand Cafe PATIO
  • Le Trianon
  • Lounge KOMYO
  • Wakatake

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 25,801 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 August to 16 July:
  • Swimming pool
The property will be renovating from 30 June 2025 to 30 September 2026 (completion date subject to change). The following areas are affected:
  • Parking area
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5085 for adults and from JPY 2825 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Takanawa
Grand Prince Hotel Takanawa
Grand Prince Hotel Takanawa Tokyo
Grand Prince Takanawa
Grand Prince Takanawa Hotel
Grand Prince Takanawa Tokyo
Prince Hotel Takanawa
Prince Takanawa Hotel
Takanawa
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Grand Prince Hotel Takanawa Tokyo, Japan
Grand Prince Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel
Grand Prince Hotel Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Grand Prince Hotel Takanawa?

Grand Prince Hotel Takanawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Prince Hotel Takanawa?

As of 7 Jul 2026, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Takanawa on 8 Jul 2026 start from NZ$252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Prince Hotel Takanawa?

Yep, Grand Prince Hotel Takanawa has a self car park with in/out privileges for JPY 1500 per night. A self car park is also available, for a fee.

Are there any beaches close to Grand Prince Hotel Takanawa?

The closest beach to Grand Prince Hotel Takanawa is Odaiba Beach Park (3.9 km).

Is there a spa on site at Grand Prince Hotel Takanawa?

There's no onsite spa, but this property does offer services like massages.

What makes Grand Prince Hotel Takanawa a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Grand Prince Hotel Takanawa.

Does Grand Prince Hotel Takanawa serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Prince Hotel Takanawa?

No, Grand Prince Hotel Takanawa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Prince Hotel Takanawa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Prince Hotel Takanawa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Prince Hotel Takanawa?

No, only service animals are allowed.

Grand Prince Hotel Takanawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1051 out of 1551 reviews
Rating 8 - Good. 329 out of 1551 reviews
Rating 6 - Okay. 97 out of 1551 reviews
Rating 4 - Poor. 45 out of 1551 reviews
Rating 2 - Terrible. 29 out of 1551 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Orawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden, great food, nice hotel!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Orawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing about this hotel is very good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, close to train station, in a quite area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Hotel was wonderful
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a night but great location and the staff were very kind and helpful! Would stay here again if we had another opportunity
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff were lovely and helpful, the room very spacious and very comfortable with a vice view of the garden and city.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Clean and very close to train station
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
Great hotel and great location!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jung Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and housekeeping was also great
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel . kind of steep walk back and forth to train station.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spa, very good service, nice gardens
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff was incredibly helpful and having a 7-11 in the hotel was especially convenient. We also enjoyed exploring the gardens on the grounds.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

charee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and property, and the service staff were exceptional. Would be joyed to stay here agin with my family!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and caring staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ting An

Nice spa
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Threese

Liked: Cleanliness, staff & service, property conditions & facilities
Second time and enjoyed it very much.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Milind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice and fresh. Bar was good with wide range Staff was decent
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Ronwell

Liked: Cleanliness, property conditions & facilities
solid stay near shinagawa station for conveniences
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff go over and above to be exemplary. The gardens are incredible. Rooms are very clean and nice. The breakfast buffet was top notch.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service
Clean room, courteous staff
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Freda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, room was clean and staff were very helpful. Some of the visitors were loud and doors were banging shut in the middle of the night a few times.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Seven11 and Tully's was easy to get to!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay in Tokyo. Beautiful gardens and qiuet. Way more than a business hotels, even major international ones. The teppanyaki reatuarant on the grounds should not be missed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mika

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always
Stayed 2 nights in Jan 2026

More Destinations