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Hotel JAL City Tokyo Toyosu

Property class: 4

Photo gallery for Hotel JAL City Tokyo Toyosu

A hotel room with a large window, a bed, and a view of a cityscape at night.
A modern cafe with a buffet setup, wooden flooring, and large windows.
A modern hotel building with a grid of windows and a sign reading 'HOTEL JAL CITY'.
A modern hotel room with a sofa, armchair, and round coffee table.
A modern hotel lobby with a reception desk, a patterned ceiling, and a clean, minimalist design.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$197
14 Dec - 15 Dec

Explore the area

View map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061
  • Place, teamLab Planets TOKYO
    ‪5 min walk‬
  • Place, Tokyo Bay
    ‪6 min walk‬
  • Place, Toyosu Market
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

A hotel room with two beds, a small table, and a view of the cityscape.

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

8.2 out of 10
Very good
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds
  • Free wired internet

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a view of the cityscape at night.

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds
  • Free wired internet

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

A hotel room with two beds, a small table, and a view of the cityscape.

[Regular Floor] Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free wired internet

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

A hotel room with a bed, a view of a cityscape at night, and a modern light fixture.

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free wired internet

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

A modern hotel room with a large bed, a city view, a desk, and a chair.

[Regular Floor] Moderate Queen Room - Non-Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

A hotel room with a large bed, two chairs, a nightstand, a potted plant, a city view, and a decorative wall piece.

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

[Regular Floor] Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free wired internet

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

A hotel room with two beds, a view of a cityscape, a round table, and a nightstand.

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

A hotel room with a bed, a nightstand, a lamp, a view of a cityscape through a large window, and a zebra-patterned carpet.

[Regular Floor] Superior Queen Room - Non-Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

A hotel room with a bed, a round table, a chair, a city view, and a decorative wall piece.

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

A hotel room with two beds, a small table, a sofa, and a city view.

[Regular Floor] Superior Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free wired internet

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

A modern hotel room with two beds, a nightstand, a small table, and a view of a cityscape at night.

[Upper Floor] Superior Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free wired internet

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About the area

Tokyo

You'll be connected to a railway/underground station at Hotel JAL City Tokyo Toyosu, and within a short 5-minute stroll of teamLab Planets TOKYO and Toyosu PIT. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's restaurant, you can grab a bite to eat. Added amenities include free Wi-Fi in public areas and a microwave in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Koto hotel include Ariake Arena and Toyosu Market.

What's nearby

  • teamLab Planets TOKYO - 5 min walk - 0.4 km
  • Tokyo Bay - 6 min walk - 0.6 km
  • Toyosu PIT - 8 min walk - 0.7 km
  • Toyosu Market - 8 min walk - 0.7 km
  • Tokyo Garden Theater - 15 min walk - 1.3 km

Getting around

  • Etchujima Station - 4 min drive
  • Shijo-mae Station - 4 min walk
  • Tokyo (HND-Haneda) - 28 min drive

Restaurants

  • ‪Vegan Ramen UZU Tokyo - ‬5 min walk
  • ‪芝浦工業大学附属中学高等学校カフェテリア - ‬7 min walk
  • ‪WILD MAGIC - ‬8 min walk
  • ‪大和寿司 - ‬5 min walk
  • ‪汐待茶寮 - ‬1 min walk

About this property

Hotel JAL City Tokyo Toyosu

There's a restaurant on site. Public spaces have free WiFi. Hotel JAL City Tokyo Toyosu also features multilingual staff, dry cleaning/laundry services, and a corner/local shop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tokyo hotel is smoke free.

  • 330 guestrooms or units
  • 17 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Hotel JAL City Tokyo Toyosu offers 330 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch LCD televisions come with digital channels, pay-per-view films and Netflix.

Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,500 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2400 for adults and from JPY 1200 for children
  • Covered self-parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels) guidelines.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

What is the cancellation policy at Hotel JAL City Tokyo Toyosu?

Hotel JAL City Tokyo Toyosu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel JAL City Tokyo Toyosu?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Tokyo Toyosu on 14 Dec 2026 start from NZ$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel JAL City Tokyo Toyosu?

Yep, Hotel JAL City Tokyo Toyosu has a covered self car park for JPY 1500 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is Hotel JAL City Tokyo Toyosu family-friendly?

You bet! With amenities such as a corner/local shop, as well as children's slippers in the guestrooms, it's no surprise that Hotel JAL City Tokyo Toyosu is a hit with families.

Does Hotel JAL City Tokyo Toyosu serve breakfast?

Sure does, buffet brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel JAL City Tokyo Toyosu?

No, Hotel JAL City Tokyo Toyosu does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel JAL City Tokyo Toyosu?

Yep, you can grab a meal at Hotel JAL City Tokyo Toyosu's onsite restaurant.

What time are check-in & check-out at Hotel JAL City Tokyo Toyosu?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel JAL City Tokyo Toyosu?

No, only service animals are allowed.

Hotel JAL City Tokyo Toyosu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and breakfast
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good and clean ☺️
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and comfortable, and the staff were really helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome buffet breakfast, nice staff, clean rooms
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Loved the view of the bay at night
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property, helpful staff, very convenient to the train and bus stations.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super clean rooms, quiet-ish area, near shops, restaurants and public transportation. No laundry nor onsen, but great restaurant in hotel with buffet breakfast.
Stayed 8 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay. Comfortable bed and pillows. Was not able to experience breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a fresh clean scent and feel, very welcoming and comforting. The breakfast buffet was wonderfully full of variety and great foods, local and western. So much to try I didn't have a chance to try it all. Area is convenient for train transport, access to shopping and activities within minutes! Love to stay again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, good breakfast with lots of selection, awesome transit
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly, helpful staff, clean room with amenities. good breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Tiniest hotel room we stayed in by far. Walking distance to Team Labs. According to a tour guide we were pretty close to alot of things.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, small but cosy and hood quality interior. Location good with nice view over the harbour area. Breakfast not the most interesting but really service minded staff
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Awesome place. Great stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great staff and Lawson’s in lobby!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a three-bed-room and it was in a corner of a floor (11th). Bath with window, shower is good, ameneties very good, every day clean towels, waterbottles and pads for the coffee machine. new linen after 3 days, the 24/7 Lawson shop on base level is perfect and we found all we need.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a very good standard
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and the hotel location is good
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay & close to a transit system to get into the heart of the cities
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Everything still in normal level.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sponge for the kids were very helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily room cleaning; a spectacular, delicious, and varied breakfast with exemplary service—I’d like to highlight Shin Fumikura, Aya Manabe, and Kenji Onuma, who were always attentive in serving guests. My check in with Koki.Tozawa was perfect, also the check out with Takahiro Noba. The Hotel JAL City is fantastic, lovely location, modern… I LOVED and stayed a week, that’s why, I got the names of these staffs&attendants, because they gave me fantastic days as a guest on it. Also Kyawt Kyawt Thin was special, always sympatic and looking to help you in the front desk. 👍
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good amenities, staff friendly, room great. Breakfast buffet was amazing.
Stayed 13 nights in Feb 2026

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