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2 Chome-1-5 Ariake, Koto City, Tokyo, Tokyo Prefecture, 135-0063
  • Popular LocationAriake Garden4 min walk
  • Popular LocationTokyo Big Sight13 min walk
  • Popular LocationToyosu Market4 min drive
  • AirportTokyo (NRT-Narita Intl.)62 min drive

Room options

Short Stay, Comfort Twin Room, Non Smoking, Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

Twin Room, Non Smoking (with Tatami Area)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Free extra futon mattress
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Family Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

Comfort Triple Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

Superior Triple Room, Non Smoking (with Extra Bed)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 3 Single Beds

Comfort Twin Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, Non Smoking (for 3 People)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

Twin Room, Non Smoking (Moderate)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Non Smoking (Moderate)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 1
  • 1 Double Bed

Superior Double Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking (with Extra Bed)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 1
  • 1 Double Bed

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Top Floor, ReFa Collaboration Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 22 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Short Stay, Twin Room, Non Smoking (with Tatami Area), Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Short Stay, Family Room, Non Smoking, Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 4 Single Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 4 Single Beds

Short Stay, Superior Triple Room, Non Smoking (with Extra Bed), Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 3 Single Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 3 Single Beds

Top Floor, Superior King Room, Non Smoking with Public Bath Ticket

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Short Stay, Comfort Triple Room, Non Smoking, Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 3 Single Beds

Short Stay, Superior Twin Room, Non Smoking (for 3 People), Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Free extra futon mattress
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Short Stay, Superior Twin Room, Non Smoking, Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

Short Stay, Twin Room, Non Smoking (Moderate), Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

Short Stay, Superior Double Room, Non Smoking (with Extra Bed), Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 4 Single Beds

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 3 Single Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 3 Single Beds

Short Stay, Superior Double Room, Non Smoking, Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 4 Single Beds

Short Stay, Double Room, Non Smoking (Moderate), Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 4 Single Beds

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 3 Single Beds

Short Stay, Double Room, Non Smoking, Check-In (6PM-) Check-Out (-9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

Top Floor, Superior King Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 1
  • 1 Double Bed

Similar properties

About the area

Tokyo

Enjoy the gym and sauna as well as access to hot springs. Other amenities include free WiFi in public areas, spa services and laundry facilities. There's also self parking, along with the convenience of a free shopping centre shuttle.

What's nearby

  • Ariake Garden - 4 min walk
  • Tokyo Big Sight - 13 min walk
  • Toyosu Market - 4 min drive
  • Tokyo Tower - 7 min drive
  • Disneyland® Tokyo - 11 min drive

Getting around

  • Ariake Station - 5 min walk
  • Kokusai-tenjijo Station - 9 min walk
  • Haneda Airport (HND) - 24 min drive

Restaurants

  • ABURI百貫有明ガーデン店 - 5 min walk
  • 牛たん炭焼利久 - 5 min walk
  • どうとんぼり神座 - 5 min walk
  • Umami Burger - Ariake Garden - 5 min walk
  • 飛車角 - 5 min walk

About this property

Hotel Villa Fontaine Grand Tokyo-ariake

Hot springs hotel with fitness center connected to a shopping center in Tokyo
Hotel Villa Fontaine Grand Tokyo-ariake offers its guests hot springs, a sauna, and a fitness center. There's a restaurant on site. You'll find a business center on site.

Public spaces have free WiFi. Spa services, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Villa Fontaine Grand Tokyo-ariake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tokyo hotel is smoke free.

  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue
Hotel Villa Fontaine Grand Tokyo-ariake offers 749 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 49-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). There are 2 indoor hot springs and 2 outdoor hot springs open between midnight and midnight. The temperature in the hot springs is set to 90°F.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Parking on site (JPY 2,200 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,800 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 4,500; reservation required

Things to do

  • 2 indoor/outdoor hot springs
  • Gym
  • Sauna
  • Shopping centre

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from midnight - midnight
  • Hot springs water temperature - 32 ºC
  • Indoor mineral hot springs (onsen)
  • Massage
  • Public indoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2800 per person
  • Self parking fee: JPY 2200 per night
  • Hosted evening meal: JPY 4500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

    LOCALIZE
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Fontaine Tokyo Ariake Tokyo
Villa Fontaine Grand Tokyo Ariake
Hotel Villa Fontaine Grand Tokyo ariake
Hotel Villa Fontaine Grand Tokyo-ariake Hotel
Hotel Villa Fontaine Grand Tokyo-ariake Tokyo
Hotel Villa Fontaine Grand Tokyo-ariake Hotel Tokyo

Frequently asked questions

Is there a spa on site at Hotel Villa Fontaine Grand Tokyo-ariake?

There's no onsite spa, but this property does offer services like massages.

How much does it cost to stay at Hotel Villa Fontaine Grand Tokyo-ariake?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Hotel Villa Fontaine Grand Tokyo-ariake on 27 May 2024 start from NZ$180.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Villa Fontaine Grand Tokyo-ariake serve breakfast?

Yeah, visitors quite like the buffet brekkie here!

Is there a free airport shuttle available at Hotel Villa Fontaine Grand Tokyo-ariake?

No, Hotel Villa Fontaine Grand Tokyo-ariake does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Villa Fontaine Grand Tokyo-ariake?

Yep, you can grab a meal at Hotel Villa Fontaine Grand Tokyo-ariake's onsite restaurant.

Are pets allowed at Hotel Villa Fontaine Grand Tokyo-ariake?

No, only service animals are allowed.

Hotel Villa Fontaine Grand Tokyo-ariake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 514 out of 786 reviews" "
Rating 8 - Good. 173 out of 786 reviews" "
Rating 6 - Okay. 56 out of 786 reviews" "
Rating 4 - Poor. 26 out of 786 reviews" "
Rating 2 - Terrible. 17 out of 786 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love
It was amazing.. we ended up enjoying the hotel very much & to make it even better.. it’s connected to a mall so during the heat we didn’t have to step outside.
Stayed 6 nights in Aug 2023

10/10 Excellent

Seferino

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, and staff. Best place I have ever stayed.
Stayed 6 nights in Jan 2024

6/10 Okay

Etsuko

Liked: Cleanliness
Disliked: Staff & service
フロントへの入り口の場所がわかりにくい。 他にも入り口はあったようだが到着日にはわからず、重い荷物を持って階段を登りフロントへ行ってしまった。
Stayed 2 nights in Jan 2024

4/10 Poor

SATOMI

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Totally unprofessional people were working and they never said any greeting to guests , self check in system didn’t work properly and had to do checking in person. Same as check out as well. What kind system they have ?? During 2weeks trip I’ve booked twice with this Hotel and same thing has happened. Somehow they should be changed any system. The location is not good for tourists, only advantage is that Toyosu Market is walkable distance. Although they have shuttle services, only once a hour schedules are not enough. Also School trips students were staying at the hotel and occupied the coin Landry most of evening during my stay, and couldn’t use them. Room was every cold and I’ve used the air conditioning but because very hot and couldn’t get the right temperature . I was wrong to chose this hotel.
Stayed 3 nights in Jan 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

MARIA TERESA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

DENISE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the overall cleanliness of aesthetics of the property, inside and out. There's a connection hallway that links the hotel to the shopping mall with lots of places to eat. If you are travelling with someone that has a hard time walking, it'd be better to stay elsewhere. While easy for regular people, it was a bit too far from the train station and shopping mall.
Stayed 3 nights in Jan 2024

6/10 Okay

SATOMI

Liked: Cleanliness, amenities
This property location is not good for tourists, it sort of isolated from a main city. If you would to do something in Ariake , it’s best place , but not for everyone. Although they have free shuttle bus services, every one hour is not convenient to use it. My room was very strange layout that natural light from shower and toilet booth. I never saw such as a strange room layout and didn’t like it . Hence I’ve paid for a public bath adjoining the hotel rather than have a shower in my room. Breakfast room has a very high ceiling and feels very cold.
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I selected the hotel for its proximity -- less than a 10 minute walk -- to the Toyosu Market fish auction site. The auction takes place at 5:30 am, so the extra sleep time was great. The hotel's location was also convenient for departure to Haneda airport the next day, about midway between the airport and the main tourist areas of Tokyo. The hotel is very modern and sleek. The automated check-in system was a bit of hassle, especially late at night. I prefer a human receptionist.
Stayed 2 nights in Jan 2024

10/10 Excellent

robert

Stayed 3 nights in Jan 2024