Property Features
Mandarin Oriental, Tokyo offers its guests a full-service spa and a 24-hour health club. There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. Event space at this hotel measures 5920 square feet (550 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Mandarin Oriental, Tokyo. For a fee, parking is available. This 5-star Tokyo hotel is smoke free.
- 179 guestrooms or units
- 9 dining venues
- 2 bars or lounges
- 2 coffee shops
- Meeting rooms
- 5920 sq ft of conference space
- 550 sq m of conference space
- Deli
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- ATM
- Bellhop
- Elevator
- No smoking on site
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
WiFi (surcharge)
, Internet access - wireless
Parking
Valet parking (surcharge)
Transport
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Train station: Kanda Station (0.7 km / 0.5 mi)
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Metro station: Shinnihombashi Station (0.2 km / 0.1 mi)
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Parking: Valet parking available for a surcharge
Room Amenities
Mandarin Oriental, Tokyo offers 179 accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Tokyo hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge.
Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
- Minibar
- In-room dining (24 hours)
- Flat-screen television
- Digital channels
- Premium channels
- Movies for purchase
- DVD player
- Coffee maker
- Luxury bedding
- Separate shower and tub
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Childcare in room (surcharge)
- Massage in room (surcharge)
- Hair dryer
- Laptop safe
- Bathrobes
- Slippers
- Designer toiletries
- Bidet
- Desk
- Blackout drapes
- Sound-insulated rooms
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Mandarin Oriental, Tokyo has 9 restaurants on site.
Late night fare is available from 24-hour room service.
Spa Services
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Sauna in spa
- Spa tub in spa
- Massages
- Minimum age to access spa is 16
- Steam room in spa
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Minimum check-in age is: 20
- Check-in time ends at 2:00 AM
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for JPY 10000.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets: JPY 22770 per accommodation, per night
- Only dogs are allowed
- Maximum 1 (weight limit: 33 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
- Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
- Cash or credit card deposit required
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Debit cards
- UnionPay
- Events/parties not allowed
- Staffed front desk
- Carbon monoxide detector
- Smoke detector
- Grey water recycling system
- Car not required
- Security system
- Pets cannot be left unattended
- Property is cleaned with disinfectant
- Staff do not wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is not available
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are not available
- No gap period between guests' stays
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is not used for disinfection
- Cashless transactions are available
- Masks are not compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities on site
- Property follows sanitisation practices of Ecolab (3rd party expert - Global)
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately JPY 8855 for adults and JPY 4428 for children
- Fee for in-room wireless internet: JPY 1500 per night (rates may vary)
- Fee for wireless internet in public areas: JPY 1500 per night (rates may vary)
- Covered valet parking fee: JPY 6500 per day (in/out privileges)
- Pet fee: JPY 22770 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: JPY 10000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Mandarin Oriental Tokyo Hotel
- Mandarin Oriental Hotel Tokyo
- Mandarin Oriental Tokyo
- Tokyo Mandarin Oriental
- Chuo Mandarin Oriental
- Mandarin Oriental Chuo
- Mandarin Oriental, Tokyo Hotel Chuo
- Mandarin Oriental, Tokyo Japan
- Mandarin Tokyo
- Mandarin Oriental Tokyo
- Mandarin Oriental, Tokyo Hotel
- Mandarin Oriental, Tokyo Tokyo
- Mandarin Oriental, Tokyo Hotel Tokyo
You should know
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Awards & Affiliations
Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveler Gold List of the world's best places to stay.
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