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Palace Hotel Tokyo

5.0 star property

Photo gallery for Palace Hotel Tokyo

Deluxe King Room with Balcony
Dining room
3 bars/lounges
3 bars/lounges
Lunch and dinner served, French cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$1,582
26 Apr - 27 Apr

Explore the area

View map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Place, Imperial Palace East Gardens
    ‪3 min walk‬
  • Place, Marunouchi Building
    ‪6 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

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About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Palace Hotel Tokyo, a recipient of the prestigious Travel & Leisure 500 award in 2021. You'll be within steps of Wadakura Fountain Park and within a short 5-minute stroll of Imperial Palace East Gardens. Highlights at this boutique hotel include 3 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to Evian Spa Tokyo can include deep-tissue massages and prenatal massages along with body wraps, body scrubs and mani/pedis. The restaurant, ESTERRE, serves French cuisine and is open for lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym and sauna as well as access to bike hire. Business travelers can take advantage of meeting rooms, conference space, and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Chiyoda hotel include Museum of the Imperial Collections and Masakado Kubizuka.

What's nearby

  • Kokyogaien National Gardens - 1 min walk - 0.1 km
  • Imperial Palace East Gardens - 3 min walk - 0.3 km
  • Marunouchi Building - 6 min walk - 0.6 km
  • Tokyo International Forum - 11 min walk - 0.9 km
  • Tokyo Imperial Palace - 12 min walk - 1.0 km

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 6 min walk
  • Tokyo (HND-Haneda) - 41 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪カレーショップ C&C - ‬4 min walk
  • ‪DEAN & DELUCA - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Marunouchi Base - ‬5 min walk

About this property

Palace Hotel Tokyo

Palace Hotel Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Palace Hotel Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 284 guestrooms or units
  • 23 levels
  • 3 bars or lounges
  • Conference rooms
  • Built in 2012
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Palace Hotel Tokyo offers 284 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Evian Spa Tokyo has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: JPY 6,900 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 40000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 6900 per person
  • Self-parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Palace Hotel Tokyo?

Palace Hotel Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palace Hotel Tokyo?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on 26 Apr 2026 start from NZ$1,582, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palace Hotel Tokyo?

Yep, Palace Hotel Tokyo has a self car park with in/out privileges for JPY 3300 per night. A self car park is also available, for a fee.

Are there any beaches close to Palace Hotel Tokyo?

The closest beach to Palace Hotel Tokyo is Odaiba Beach Park (6.1 km).

Is there a spa on site at Palace Hotel Tokyo?

Yep, Evian Spa Tokyo is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Palace Hotel Tokyo have a pool?

Palace Hotel Tokyo has an indoor pool. The pool is open 6:30 AM to 10:00 PM.

What luxury perks are available at Palace Hotel Tokyo?

Palace Hotel Tokyo features a full-service spa, an indoor pool and 3 bars.

What makes Palace Hotel Tokyo a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Palace Hotel Tokyo.

Is Palace Hotel Tokyo family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Palace Hotel Tokyo is a hit with families.

Does Palace Hotel Tokyo serve breakfast?

Yeah, full brekkie is served daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Palace Hotel Tokyo?

No, Palace Hotel Tokyo does not offer an airport shuttle service.

Is there a bar or restaurant at Palace Hotel Tokyo?

Yep, you can grab a meal at Palace Hotel Tokyo's onsite restaurant that serves French cuisine.

What time are check-in & check-out at Palace Hotel Tokyo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Palace Hotel Tokyo?

No, pets are not allowed.

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 891 out of 1003 reviews
Rating 8 - Good. 81 out of 1003 reviews
Rating 6 - Okay. 15 out of 1003 reviews
Rating 4 - Poor. 8 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

mirtha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and friendly with great breakfast choices
Stayed 3 nights in Nov 2025

10/10 Excellent

Athanasios

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If I could rate it even higher I would…Not only the hotel is on an excellent location, it offers great facilities and the most amazing service. We re definitely going back.
Stayed 7 nights in Dec 2025

10/10 Excellent

Seth

Stayed 1 night in Dec 2025

10/10 Excellent

Avula

Stayed 9 nights in Dec 2025

8/10 Good

Taral

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Thaddeus

Stayed 6 nights in Dec 2025

10/10 Excellent

Runeet

Stayed 6 nights in Aug 2025

10/10 Excellent

Chih-lin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is great!
Stayed 1 night in Dec 2025

10/10 Excellent

Philippe

Stayed 3 nights in Dec 2025

10/10 Excellent

Soohyun

Stayed 2 nights in Dec 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all pleasant and spoke solid English. The rooms were clean. The breakfast buffet had a wide variety of food selection. The hotel had a lot of amenities.
Stayed 4 nights in Dec 2025

10/10 Excellent

Elaine, McLean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, property and views are beautiful and serene in the middle of Tokyo, Highly recommended.
Stayed 4 nights in Nov 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace, Hotel Tokyo is hotel perfection. The hotel itself is gorgeous. It is kept in meticulous condition. The staff goes above and beyond to help you. The food is excellent. The rooms are clean and extremely quiet. The area is lovely. This was my second stay there. I cannot wait to go back.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful 5 star hotel with service to match and kind staff that looks after your every wish/need; Plenty of breakfast choices in buffet; Walk to Tokyo Station and Ginza is 30” walk or 10” cab ride; Jaw dropping beautiful views of park;
Stayed 4 nights in Nov 2025

10/10 Excellent

Laura, grayslake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Soooooo beautiful and the service was impeccable! Great location too!
Stayed 5 nights in Nov 2025

10/10 Excellent

Mie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Nov 2025

10/10 Excellent

HECTOR

Stayed 1 night in Nov 2025

10/10 Excellent

Jo Ning

Liked: Cleanliness, amenities, property conditions & facilities
Best customer service
Stayed 3 nights in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
room very clean and staff helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Oct 2025

10/10 Excellent

Sudabeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice balcony with city and imperial palace view.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best in Tokyo

The ammenities and service were excellent. Highly recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darius

Stayed 4 nights in Oct 2025

10/10 Excellent

Mark, Potomac

Liked: Cleanliness, staff & service, property conditions & facilities
phenomenal hotel in Tokyo. loved it
Stayed 3 nights in Oct 2025