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4.0 out of 5

"Well located to station , food and shops. Small rooms for twin beds but adequate. " More

By a verified traveller on Sun 24 Mar 2024

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Hotel Description

At Shibuya Granbell hotel you'll be within a 20-minute stroll of popular places like Shibuya Crossing and Yoyogi Park. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, Ginza Steak, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services.

With a stay at this 3.5-star Shibuya hotel, you'll be 2.6 km (1.6 mi) from Meiji Jingu Shrine and 2.9 km (1.8 mi) from Roppongi Hills.

Suite

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Annex Single, Smoking (Double Use)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room, Non Smoking, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite (.)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Single Room, Smoking, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Premier Twin Room, Smoking (2 Semi-Double Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Shibuya Granbell hotel ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shibuya Granbell hotel

Everyone (10) Couples (1) Family (1)
4 out of 5
Well located to station , food and shops. Small rooms for twin beds but adequate.

Posted by on 24 Mar. 2024

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5 out of 5

Posted by on 5 Jun. 2023

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5 out of 5

Posted by on 12 Apr. 2023

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2 out of 5
Rooms were smaller than advertised.

Posted by on 3 Jan. 2023

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4 out of 5
Good value

Posted by on 6 Jan. 2022

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3 out of 5

Posted by on 17 Feb. 2020

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4 out of 5
Well located nice hotel, a short walk to Shibuya station, extremely clean and comfortable bedroom/bathroom...staff obliging, breakfast could have more variety of cereals and fresh fruit would be good.

Posted by on 16 Feb. 2019

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Comment from Hotel Management

17 Feb. 2019 by Front Desk Shibuya Granbell Hotel

Dear Valued Guest, Thank you for taking the time and sharing your review with us via Expedia.com. We are glad to know that you found our location accessible to the central part of Shibuya, and that you liked our facility and guest service as well. We very much look forward to welcoming you back again in the near future. Best regards, Diana Komiya Shibuya Granbell Hotel Reception

5 out of 5

Posted by on 8 Jan. 2019

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5 out of 5
Well located and well run hotel with a good breakfast included.

Posted by on 3 Jan. 2019

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Comment from Hotel Management

3 Feb. 2019 by Front Desk Shibuya Granbell Hotel

Dear Valud Guest, Thank you very much for taking the time and sharing your experience with us via Expedia.com. We are gald to know that you had a good time staying with us. We very much look forward to welcoming yo back again in the near future. Best regards, Shibuya Granbell Hotel Reception

3 out of 5
Located close to Shibuya Crossing, but the hotel temperature in the hotel room is centrally controlled making it impossible to regulate yourself unless the window is opened. This made for an uncomfortable stay.

Posted by on 28 Dec. 2018

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Comment from Hotel Management

7 Feb. 2019 by Front Desk Shibuya Granbell Hotel

Dear Mr.Ben, Thank you very much for taking the time and sharing your experience with us via Expedia.com. We are pleased to know that you found our location accessible to the central part of Shibuya. Please accept our apologies for making your stay uncomfortable due to the fixed room temperature during the winter season. Please kindly be infromed that your constructive comment has been shared within our staff to improve our service to provide our guests with the most comfrotable accomodation. Thank you once again, and we hope to welcoming you back again in the near future. Yours Sincerely, Shibuya Granbell Hotel Reception

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Shibuya Granbell hotel also features a vending machine, dry cleaning/laundry services, and a front-desk safe.

  • 105 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Daikan-yama Station (1.1 km / 0.7 mi)
  • Metro station: Shibuya Station (0.3 km / 0.2 mi)

Room Amenities

Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Granbell
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  • Granbell hotel Shibuya
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  • Shibuya Granbell Hotel Tokyo
  • Shibuya Granbell Hotel Tokyo
  • Shibuya Granbell hotel Hotel
  • Shibuya Granbell hotel Tokyo
  • Shibuya Granbell hotel Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.