The Tokyo Station Hotel

4.5 star property
Hotel with 6 restaurants, near Tokyo Imperial Palace

Photo gallery for The Tokyo Station Hotel

Exterior
1 bedroom, minibar, in-room safe, desk
Exterior
1 bedroom, minibar, in-room safe, desk
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
The current price is NZ$1,291
11 July - 12 July

Explore the area

Map
1-9-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-0005
  • Tokyo International Forum
    ‪6 min walk‬
  • Tokyo Imperial Palace
    ‪12 min walk‬
  • Nippon Budokan
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

Junior Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Maisonette King, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

South Wing Premium Twin, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Palace Side Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Palace Side Comfort Twin, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Dome Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

South Wing Superior Twin, Smoking

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Palace View Premium Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Palace View Premium Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Dome Side Comfort Twin, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

City View Superior King, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

City View Queen, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, Non Smoking, City View (Deluxe, Palace View)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Dome Side King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, Non Smoking, City View (Palace View)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Dome Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Palace Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Maisonette Twin, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 65 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Palace Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Maisonette Suite King Room, Non-Smoking / 72sqm

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Comfort Twin Room, Non-Smoking / 36sqm

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Comfort Queen Room, Smoking / 26sqm

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Palace View Premium Deluxe King, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Dome Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

City View King Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite King, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Imperial Suite, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 173 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

South Wing Deluxe King, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Palace View Superior Twin, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

City View Superior Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Palace Side Superior King, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

Ambassador Suite Twin Room, Non-Smoking / 95sqm

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 95 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Ambassador Suite King Room, Non-Smoking / 95sqm

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 95 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Maisonette Suite Twin Room, Non-Smoking / 120sqm

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 120 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Tokyo

The Tokyo Station Hotel puts you in the heart of Tokyo, within a 20-minute stroll of popular places like Tokyo International Forum and Ginza Six. Highlights at this boutique hotel include 6 restaurants, 2 bars/lounges and a full-service spa. .The restaurant, Blanc Rouge, is open for lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this Chiyoda hotel, you'll be 1.8 km (1.1 mi) from Tokyo Imperial Palace and 2.7 km (1.7 mi) from Nippon Budokan.

What's nearby

  • Tokyo International Forum - 6 min walk - 0.6 km
  • Tokyo Imperial Palace - 12 min walk - 1.0 km
  • Nippon Budokan - 2 min drive - 2.4 km
  • Tokyo Dome - 3 min drive - 3.4 km
  • Tokyo Tower - 4 min drive - 3.8 km

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 4 min walk
  • Tokyo (NRT-Narita Intl.) - 46 min drive

Restaurants

  • ‪ラーメン雷東京本丸店 - ‬3 min walk
  • ‪THE STANDARD BAKERS TOKYO - ‬3 min walk
  • ‪築地すし好和 グランスタ丸の内店 - ‬2 min walk
  • ‪ポケモン東京ばな奈 トウキョウステーション - ‬1 min walk
  • ‪格之進ハンバーグ&バル - ‬1 min walk

About this property

The Tokyo Station Hotel

Hotel with 6 restaurants, near Tokyo Imperial Palace
The Tokyo Station Hotel offers its guests a full-service spa and a health club. There are 6 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the boutique The Tokyo Station Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 150 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1915
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
The Tokyo Station Hotel offers 150 air-conditioned accommodations with minibars and a safe. 43-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,200 for adults and JPY 3,100 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants

Restaurants on site

  • Blanc Rouge
  • Cantonese EN
  • Ristorante & Bar Enoteca
  • Sushi AOYAGI
  • Yakitori Seo

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 1915
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 6200 for adults and from JPY 3100 for children
  • Self-parking fee: JPY 2100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Tokyo Station
Tokyo Station Hotel
The Tokyo Station Hotel Japan
The Tokyo Station Hotel Hotel
The Tokyo Station Hotel Tokyo
The Tokyo Station Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at The Tokyo Station Hotel?

The Tokyo Station Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Tokyo Station Hotel?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at The Tokyo Station Hotel on 12 Jul 2025 start from NZ$5,561.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Tokyo Station Hotel?

Yep, The Tokyo Station Hotel has a self car park for JPY 2100 per night.

Are there any beaches close to The Tokyo Station Hotel?

The closest beach to The Tokyo Station Hotel is Odaiba Beach Park (5.7 km).

Is there a spa on site at The Tokyo Station Hotel?

Yep, there is an onsite spa at The Tokyo Station Hotel.

What luxury perks are available at The Tokyo Station Hotel?

The Tokyo Station Hotel features a full-service spa, a health club and 6 restaurants.

Does The Tokyo Station Hotel serve breakfast?

You bet, guests love the buffet brekkie here! Offered daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Tokyo Station Hotel?

No, The Tokyo Station Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Tokyo Station Hotel?

Yep, you can grab a meal at The Tokyo Station Hotel's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Tokyo Station Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Tokyo Station Hotel?

No, only service animals are allowed.

The Tokyo Station Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 919 out of 1003 reviews
Rating 8 - Good. 60 out of 1003 reviews
Rating 6 - Okay. 14 out of 1003 reviews
Rating 4 - Poor. 5 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuzo

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Travelled with family

Thank you Tōkyō Station Hotel!

By far the nicest hotel we have stayed at in Tokyo. Fantastic service and ideal location for anything. We will be back.
Stayed 1 night in Mar 2025

8/10 Good

Keira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel, tastefully done.
Stayed 1 night in Mar 2025

10/10 Excellent

tom

Stayed 2 nights in Mar 2025

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

Absolutely wonderful! Everyone was nice and so helpful. And the hotel was gorgeous. It was elegantly decorated throughout and the rooms were spacious and so comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look no further - stay here.

Absolutely spectacular. I cannot say enough good things about this place. The rooms, the service, the friendliness, the restaurants, the location. Just incredible all around. Cannot wait to go back. My only ask would be for more rooms that sleep 3 (even with a roll away bed)
Stayed 1 night in Mar 2025

10/10 Excellent

Charlene

Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to start in Tokyo

Excellent in every way. The staff was impeccable and did everything they could to make our stay as comfortable as possible. The shower had excellent pressure and the room was very well appointed. The breakfast buffet in the Atrium on the 4th floor was superb and not to be missed. Have stayed all over the world and this hotel is amongst the finest.
View from our room into the station
Stayed 1 night in Mar 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High End 😎
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. 10 star staff. Eri at reception made everything work for us as it relates to everything trains! Would like to see a more casual dining option. Something that reflects the history of the train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star hotel with a 7 star staff. Talk about accommodating. They walked us through the rubic cube they call the Tokyo Train Station to buy tickets and deliver us to the proper platform. Who does this?
Stayed 1 night in Mar 2025

10/10 Excellent

miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful caring service

As always the hotel and service was excellent but on this occasion the concierge was also so caring and kind when we learnt of a family bereavement.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel out there. Right in the station
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Every single person working at the hotel went out of their way to help us.
Stayed 4 nights in Mar 2025

10/10 Excellent

Harmawan, Chapel Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceptional hotel, with a remarkable team. Be sure to find the restaurants in the basement level and the atrium for breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Siddharth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when in Tokyo and it has proved consistently excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best.

The Tokyo Station hotel is simply one of the best hotels in the world. The customer service is fantastic, the rooms are comfortable and quiet. The food in both the breakfast buffet and the tea room is awesome.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard, Aspen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge and front desk staff makes the difference.
Stayed 3 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hui-Fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025