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Hotel Sardonyx Ueno

3.5 star property
Hotel with free breakfast, 7-minute walk to Ueno Zoo

Photo gallery for Hotel Sardonyx Ueno

Property entrance
Interior entrance
Restaurant
Laundry room
Twin Room, 2 Double Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
6-6-7 Ueno, Taito, Tokyo, Tokyo-to, 110-0005
  • Place, Ameyoko Shopping District
    ‪1 min walk‬
  • Place, Ueno Park
    ‪4 min walk‬
  • Place, Ueno Zoo
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
Renovated in 2016
Blackout curtains
Hairdryer
Bathrobes
Shower/bath combination
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (13.5sqm)

Blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (13.5sqm)

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Fridge
Renovated in 2016
Blackout curtains
Hairdryer
Bathrobes
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Double Beds, Non Smoking

Twin Room, 2 Double Beds, Non Smoking

Twin Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Renovated in 2016
Blackout curtains
Hairdryer
Bathrobes
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for [3PM Check-in, 12PM Check-out] Standard Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

[3PM Check-in, 12PM Check-out] Standard Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Blackout curtains
Hairdryer
Bathrobes
Shower/bath combination
Bidet
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [3PM Check-in, 12PM Check-out] Superior Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

[3PM Check-in, 12PM Check-out] Superior Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Blackout curtains
Hairdryer
Bathrobes
Shower/bath combination
Bidet
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of House , Non-smoking

Blackout curtains, free WiFi, bed sheets

Run of House , Non-smoking

Highlights

Air conditioning
Heating
Fridge
Blackout curtains
Hairdryer
Bathrobes
Shower/bath combination
Bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Double Non Smoking

  • Sleeps 2

View all photos for Standard Room Non smoking

Blackout curtains, free WiFi, bed sheets

Standard Room Non smoking

  • Sleeps 2

View all photos for Twin Room Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Room Smoking

Blackout curtains, free WiFi, bed sheets

Standard Room Smoking

  • Sleeps 2

View all photos for Superior Room Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room Smoking

  • Sleeps 2

View all photos for Run Of House - Non-Smoking

Blackout curtains, free WiFi, bed sheets

Run Of House - Non-Smoking

  • Sleeps 2

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About the area

Tokyo

Hotel Sardonyx Ueno places you in the centre of Tokyo, within just a 10-minute stroll of Ueno Zoo and within 30 minutes of Sensoji Temple. Highlights at this hotel include a restaurant and free continental breakfast. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, multilingual staff and luggage storage. Each morning free breakfast is served. .With a stay at this 3.5-property class Ueno hotel, you'll be 2.7 km (1.7 mi) from Tokyo Dome and 3.8 km (2.3 mi) from Tokyo Skytree.

What's nearby

  • Ameyoko Shopping District - 1 min walk - 0.2 km
  • Ueno Park - 4 min walk - 0.4 km
  • Ueno Zoo - 6 min walk - 0.6 km
  • University of Tokyo - 10 min walk - 0.9 km
  • Sensoji Temple - 6 min drive - 2.3 km

Getting around

  • Okachimachi Station - 4 min walk
  • Ueno-okachimachi Station - 4 min walk
  • Tokyo (NRT-Narita Intl.) - 68 min drive

Restaurants

  • ‪日高屋 - ‬1 min walk
  • ‪麺屋武蔵武骨 - ‬1 min walk
  • ‪ゴーゴーカレー - ‬1 min walk
  • ‪焼肉 陽山道 - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk

About this property

Hotel Sardonyx Ueno

Hotel with free breakfast, 7-minute walk to Ueno Zoo
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sardonyx Ueno.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 181 guestrooms or units
  • 12 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Sardonyx Ueno offers 181 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sardonyx
Sardonyx Ueno
Hotel Sardonyx Ueno Tokyo Japan
Hotel Sardonyx Ueno Hotel
Hotel Sardonyx Ueno Tokyo
Hotel Sardonyx Ueno Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Sardonyx Ueno?

Hotel Sardonyx Ueno offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Sardonyx Ueno?

The closest beach to Hotel Sardonyx Ueno is Odaiba Beach Park (8.6 km).

Does Hotel Sardonyx Ueno serve breakfast?

Yeah, complimentary continental brekkie is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Sardonyx Ueno?

No, Hotel Sardonyx Ueno does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sardonyx Ueno?

Yep, you can grab a meal at Hotel Sardonyx Ueno's onsite restaurant.

What time are check-in & check-out at Hotel Sardonyx Ueno?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Sardonyx Ueno?

No, pets are not allowed.

Hotel Sardonyx Ueno Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 1001 reviews
Rating 8 - Good. 415 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pui Yan

Travelled with family
Liked: Staff & service

Comfort hotel with reasonable price

Staffs are nice and helpful. Free breadfast is good and flexible as you can pick a cake with drink if you cannot catch the breakfast time. The hotel a little bit old fashion and size of room is small.
Stayed 11 nights in Aug 2025

10/10 Excellent

Benildo, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place near shopping, restaurant, transportation, museum, etcc. The hotel is near both JR line, subway station , and easy access to Narita airport using Keisei line. A few minutes walk to convini when you want to buy snack or drink during late night
Stayed 10 nights in Aug 2025

8/10 Good

Bariha

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel is located in a safe, quiet and convenient neighbourhood. The staff are exceptionally friendly and go above and beyond to help — even if there’s a language barrier, they happily use tools like Google Translate to ensure clear communication. While the rooms are on the smaller side, they are thoughtfully designed and very comfortable. The complimentary breakfast was a lovely bonus, and the hotel’s partnership with Yamato Transport makes it easy to arrange luggage transfers between cities. There are also plenty of great dining options within walking distance, adding to the overall convenience of the stay.
Stayed 6 nights in Sep 2025

10/10 Excellent

KYUNG SHUP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vianna, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located near Ueno station
Stayed 9 nights in Aug 2025

6/10 Okay

Chaohui

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Fine place for a quick stay. Breakfast was very underwhelming.
Stayed 1 night in Sep 2025

8/10 Good

Sienna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff
Stayed 5 nights in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel and a good value. Rooms are very small by western standards but well maintained and cleaned.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alishia

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lots of access to different train routes and the breakfast was delicious. AC is decent and is good enough to have a good nights rest after being in the heat all day
Stayed 4 nights in Aug 2025

6/10 Okay

Creamy

Stayed 7 nights in Jun 2025

10/10 Excellent

Hue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First stay in Japan! Very small room but worked with it. Decent bed. Clean. Good AC. Quiet. It is around the corner from so many shopping and dining options. Loved the feel of Ueno. Walkable to everything! Highly recommend if you need a place to stay thats walking distance to many places and has a very active nightlife.
Stayed 4 nights in Jun 2025

8/10 Good

John, ottawa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small room, which was okay. It would have been nice to have place to store suitcase out of the way. Breakfast very simple but enjoyed egg salad bun
Stayed 4 nights in Jun 2025

10/10 Excellent

Boo Tiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice quiet hotel with easy assess to shopping & food
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rudy

Very kind and friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Liinaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Tokyo, walkable distance from JR and metro lines. If youre coming from narita airport theres the Narita Skyliner that stop and Ueno station which is about a 10 minute walk to the hotel. Breakfast was nice, theres a set menu to choose from for the free breakfast. Some people might find it a bit light but i do recommend the pancakes and toast. The room is small in comparison to other hotels around the world but this was pretty standard for tokyo. They also offer extra amenities by the reception if theres anything extra you might want. They also offer Ta-Q-Bin which is the delivery service for your luggage if you want to send it to another hotel in tokyo (for it to arrive same day) or to other cities. Pretty straight forward process and theyll sort out all the paperwork for you.
Stayed 6 nights in May 2025

10/10 Excellent

Nevethen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is located in literally the best area for food. So so many food options just a few steps away and also steps away from the stations as well. Staff were nice and accommodating. The hotel had all the amenities we needed. The free breakfast is a plus.
Stayed 7 nights in May 2025

8/10 Good

Michele, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable price and good service. The rooms are on the small side, so if you have a lot of luggage it will be tight. Walking distance to the metro stations.
Stayed 2 nights in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently located and very clean. Only problem is that air conditioning seems to be central through the whole floor/building. We were not able to adjust the temperature in our room.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Rudy

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is smallbut clean
Stayed 5 nights in Apr 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
Conveniently located near UENo station, park and markets. Clean and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Kenix

Stayed 3 nights in Apr 2025