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Tokyu Stay Shinjuku Eastside

Property class: 3

Photo gallery for Tokyu Stay Shinjuku Eastside

A modern hotel entrance with a prominent sign reading "HOTEL TOKYU STAY".
A modern reception area with a cashless check-in/out counter, wooden flooring, and a green wall feature.
A modern bedroom with a loft bed, a bedside table, and a built-in TV.
A modern kitchen with a buffet setup, including various food dispensers and a decorative green arch.
A rooftop terrace with a fire pit, seating, and a view of the cityscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is NZ$242
30 Aug - 31 Aug

Explore the area

View map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Okubo Park
    ‪6 min walk‬
  • Place, Shinjuku Isetan
    ‪9 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬

Room options

View all photos for Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A rooftop terrace with a fire pit, outdoor seating, and a view of the city skyline.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

A compact, multi-level room with bunk beds, a small kitchenette, and a window providing natural light.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Comfort Double Room with table, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a nightstand with a clock and a lamp. The room has a large window with curtains.

Comfort Double Room with table, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Residential Double Room, Non Smoking

A modern hotel room with a large bed, a desk, and a large window.

Residential Double Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non Smoking

A modern bedroom with a loft bed, a bedside table, and a built-in TV.

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Residential Twin Room, Non Smoking

A hotel room with two beds, a small table, a chair, and a large window.

Residential Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a small table, and a nightstand with a clock.

Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room Single Use with table, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a nightstand with a clock and a lamp. The room has a large window with curtains.

Comfort Double Room Single Use with table, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Residential Double Room Single Use, Non Smoking

A modern hotel room with a large bed, a desk, and a large window.

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room Single Use, Non Smoking

A modern bedroom with a loft bed, a bedside table, and a built-in TV.

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Residential Twin Room Single Use, Non Smoking

A hotel room with two beds, a small table, a chair, and a large window.

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room Single Use, Non Smoking

A hotel room with two beds, a small table, and a nightstand with a clock.

Superior Twin Room Single Use, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room Single Use, Non Smoking

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Deluxe Twin Room Single Use, Non Smoking

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Garden Suite, Non Smoking

A rooftop terrace with a city view, modern seating, and a fire pit.

Garden Suite, Non Smoking

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Universal Room, Non Smoking

A hotel room with two beds, a small table, a TV, and a refrigerator.

Universal Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Universal Room Single Use, Non Smoking

A hotel room with two beds, a small table, a TV, and a refrigerator.

Universal Room Single Use, Non Smoking

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Adjoining Room A, Non Smoking

A narrow hallway with a carpeted floor, a door with a metallic handle, and a wall with a number sign.

Adjoining Room A, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Adjoining Room B, Non Smoking

A narrow hallway with a carpeted floor, a door with a metallic handle, and a wall with a number sign.

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room Single Use with desk, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a wall-mounted clock and a bedside table with a lamp.

Comfort Double Room Single Use with desk, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room with desk, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a wall-mounted clock and a bedside table with a lamp.

Comfort Double Room with desk, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

A compact, multi-level room with a bunk bed, a desk, and a small seating area.

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

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About the area

Tokyo

At Tokyu Stay Shinjuku Eastside you'll be 1 km (0.6 mi) from Shinjuku Gyoen National Garden and 4.5 km (2.8 mi) from Tokyo Imperial Palace. Highlights at this hotel include in-room all-in-one washer/dryers, free WiFi and Smart TVs. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include laundry facilities, luggage storage and a television in a common area. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .You'll be 4.6 km (2.8 mi) from Shibuya Crossing and 4.6 km (2.9 mi) from Tokyo Dome with a stay at this 3-property class Shinjuku hotel.

What's nearby

  • Okubo Park - 6 min walk - 0.5 km
  • Tokyu Kabukicho Tower - 7 min walk - 0.7 km
  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km
  • Shinjuku Isetan - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 12 min walk - 1.1 km

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Tokyo (HND-Haneda) - 53 min drive

Restaurants

  • ‪roof top bar & terrace G - ‬3 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • 新宿 NINE SPICES
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in common area and a lift.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 208 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • Smoking in designated areas
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and complimentary slippers. Guests can make use of the in-room fridges and microwaves. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,640 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washing machine/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2640 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shinjuku Eastside?

Tokyu Stay Shinjuku Eastside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shinjuku Eastside?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku Eastside on 30 Aug 2026 start from NZ$242, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tokyu Stay Shinjuku Eastside serve breakfast?

You bet, buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shinjuku Eastside?

No, Tokyu Stay Shinjuku Eastside does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shinjuku Eastside?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tokyu Stay Shinjuku Eastside?

No, only service animals are allowed.

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 901 reviews
Rating 8 - Good. 187 out of 901 reviews
Rating 6 - Okay. 44 out of 901 reviews
Rating 4 - Poor. 13 out of 901 reviews
Rating 2 - Terrible. 15 out of 901 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic, clean and tidy rooms, great location, good breakfast.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Hou Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and inside looks good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific hotel, very modern and spacious.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved the in room laundry. Would definitely stay there again.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good with a wide variety of choices.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Pang Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, spacious room in Tokyo, clean, great staff very helpful for non Japanese speaker
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ma Carmelli

Liked: Cleanliness, staff & service, amenities
The staff were wonderful and the rooms were excellent!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel good size rooms close to everything great friendly staff
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, would stay again!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized economy rooms, excellent service all around.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. Welcoming check in and out. They helped with our luggage transport as well. I would recommend people to stay here.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, the room had everything you needed in it! Loved the washer and dryer in the room, this made our stay easy, fun, and convenient, comfortable as well.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
The in unit laundry was really useful for an extended stay
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that this was in a quiet area of Shinjuku and had east access to trains.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and welcoming. They were happy to help with any advice or guidance we asked for. Lots of amenities and the hotel was clean and comfortable. Definitely recommend!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of shops and restaurants. Great staff from the front desk to kitchen service!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Setareh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this hotel, very convenient just a few steps and you can hop on bus 86 and get to All major attractions, shops and restaurants. It is a bit noisy though if you are sensitive to outside noise.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Rooms were clean a and bigger than average for Tokyo.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great with variety. The hotel was very clean and the staff was very friendly. Kid friendly hotel within great walking distance of shopping and attractions.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Dylan Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and English friendly.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning worked perfectly and we liked the location of the hotel.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, would be happy to stay here again
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ayrton

Liked: Cleanliness, amenities, property conditions & facilities
Good location friendly and helpful staff
Stayed 3 nights in Jan 2026

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