Tokyu Stay Shinjuku Eastside

3.0 star property
Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden

Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Lobby lounge
Reception
Meeting facility
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services
The current price is NZ$321
30 Nov - 1 Dec

Explore the area

View map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Samurai Museum
    ‪4 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

Comfort Double Room with table, Non Smoking

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Residential Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Residential Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Comfort Double Room Single Use with table, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Twin Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Hairdryer
  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Garden Suite, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Smart TV
Washer/dryer
Separate bedroom
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Universal Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Private bathroom
Bidet
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Universal Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Private bathroom
Bidet
  • 26 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Private bathroom
Hairdryer
  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Smart TV
Washer/dryer
Separate bedroom
Private bathroom
  • 63 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Deluxe Twin Room

  • Sleeps 3

Superior Twin Room

  • Sleeps 3

Residential Double Room

  • Sleeps 2

Residential Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Comfort Twin Room

  • Sleeps 2

Comfort Double Room with table

  • Sleeps 2

Universal Room

  • Sleeps 2

Garden Suite

  • Sleeps 3

Terrace Room

  • Sleeps 2

STAY BEAUTY&CARE ROOM

  • Sleeps 2

Adjoining Room A

  • Sleeps 4

Adjoining Room B

  • Sleeps 5

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Comfort Double Room with desk

  • Sleeps 2

STAY BEAUTY and CARE ROOM Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

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About the area

Tokyo

At Tokyu Stay Shinjuku Eastside you'll be 1.4 km (0.8 mi) from Shinjuku Gyoen National Garden and 2.1 km (1.3 mi) from Waseda University. Highlights at this hotel include in-room all-in-one washer/dryers, free WiFi and Smart TVs. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include laundry facilities, luggage storage and a television in a common area. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .You'll be 2.9 km (1.8 mi) from Meiji Jingu Shrine and 4.4 km (2.8 mi) from Tokyo Imperial Palace with a stay at this 3-property class Shinjuku hotel.

What's nearby

  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km
  • Waseda University - 5 min drive - 2.0 km
  • Meiji Jingu Shrine - 7 min drive - 3.4 km
  • National Stadium - 8 min drive - 2.7 km
  • Tokyo Dome - 11 min drive - 4.9 km

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Tokyo (HND-Haneda) - 52 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪CoCo壱番屋 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in common area and a lift.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 208 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • Smoking in designated areas
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and complimentary slippers. Guests can make use of the in-room fridges and microwaves. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shinjuku Eastside?

Tokyu Stay Shinjuku Eastside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shinjuku Eastside?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku Eastside on 30 Nov 2025 start from NZ$320.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shinjuku Eastside?

The closest beach to Tokyu Stay Shinjuku Eastside is Odaiba Beach Park (9.7 km).

Does Tokyu Stay Shinjuku Eastside serve breakfast?

You bet, buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shinjuku Eastside?

No, Tokyu Stay Shinjuku Eastside does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shinjuku Eastside?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tokyu Stay Shinjuku Eastside?

No, only service animals are allowed.

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 396 out of 586 reviews
Rating 8 - Good. 135 out of 586 reviews
Rating 6 - Okay. 33 out of 586 reviews
Rating 4 - Poor. 11 out of 586 reviews
Rating 2 - Terrible. 11 out of 586 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent!! We were able to walk anywhere within a matter of minutes, however it was very quiet. We couldn’t hear anything outside our room. A spacious room for the two of us, and we loved being able to prepare basic meals and wash our clothes. The only criticism would be the pillows which were quite firm. No other complaints!
Stayed 9 nights in Aug 2025

10/10 Excellent

Mau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! 2-in-1 Washer/Dryer was really convenient! The room was very spacious and clean! Right near so many restaurants, bars, shopping, and public transportation. The only complaint was there wasn't specific parking, but luckily there's a parking lot 1 street behind the hotel. The staff was wonderful and accommodating. Definitely recommend and would stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

DORCAS

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed Tokyu Stay Shinjuku Eastside - the rooms were spacious, clean and air con was great! So cold in the room which was lovely on a hot summer day. Konbini and McDs close by. Not ideal that it’s next to Kabuchiko but we just avoided going that way.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 Night Stay. Great, simple room with everything you need to enjoy Shinjuku.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wai Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay.
Stayed 5 nights in Jul 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly, rooms are spacious, location is walkable to train station with multiple convenient stores nearby. Will definitely stay again when I come back to Tokyo!
Stayed 7 nights in Jul 2025

10/10 Excellent

Prerna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the smelly carpet in one of our rooms, it was a good experience overall
Stayed 5 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms. Much larger than other hotel rooms in Tokyo.
Stayed 10 nights in Jul 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad I stayed in the Shinjuku area, significantly less chaotic than Shibuya. I stayed here with my sister and it felt very safe and easy to navigate. You can take the bus to Shibuya. The subway is right there and if you like shopping — the shopping in Shinjuku is really good. You can find a lot of the stores you see in Shibuya/Ginza at Shinjuku. The staff at the hotel were really nice and sweet. The only downside is that the breakfast could have been better but it’s convenient to eat a full meal before heading out! Would stay here again! Book the room with the laundry included!! It was nice to have clean clothes and no laundry upon check out!
Stayed 5 nights in Jul 2025

8/10 Good

Charlie

Travelled with family
Liked: Property conditions & facilities, room comfort

4 nights in Shinjuku

The hotel was clean and efficient and provided all basic services. A washer dryer is provided in all rooms though is a little difficult to use if one can’t read Japanese and was a model made only in Japan so no on line English manuals but with the help of Google lens and a bit on common sense managed to work it out! Breakfast finished admissions punctually at 9:30 but carries on till 10 and provides a good variety of Japanese and western style foods on offer. The overall feel is clean contemporary and well considered with focused on sustainability. This is not a luxury hotel but is very comfortable and stylish and good value.
Amenities buffet
Breakfast/lounge
Stayed 4 nights in Jul 2025

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and basic accomodation at affordable rates, nothing really above and beyond the required facilities. Nice and clean facilities, very friendly and helpful staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Maria

Stayed 5 nights in Jul 2025

10/10 Excellent

Ayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Chander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to have a washer+dryer combo unit in the room. Breakfast was pretty decent and reasonably priced. Rooms were comfortable. They added a surcharge for our 12 year old son but gave him his own bed.
Stayed 6 nights in Jul 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms with a nice kitchenette- fridge. The area is pretty central to subways and eateries. Multiple convenient store options right downstairs. The hotel should offer the coffee machine 24/7 as they cater to international travelers who can not wait until 7 am to grab a cup of coffee. I highly recommend they review this policy
Stayed 5 nights in Jul 2025

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, staff very friendly. Happy they have a washer/dryer in room, overall had a great stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facility, but the bathroom has bad smell.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jiakun, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, quiet but walking distance to Kabukichō entertainment district
Stayed 3 nights in Jul 2025

10/10 Excellent

Hanieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! We would gladly come back again! Best hotel in japan
Stayed 5 nights in Jun 2025

10/10 Excellent

Supak

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Add a great stay. Very walkable
Stayed 6 nights in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence location, proximity to transportation and grocery store. Clean and cozy. Thoughtful layout, just wish the hot water was stronger
Stayed 4 nights in Jun 2025

10/10 Excellent

Adewale

Stayed 1 night in Jun 2025