"Beautiful historic hotel. Very clean excellent staff. Great music in Ruapehu Lounge. Food in lounge left something to be desired which manager replace ... " More
You can enjoy TVs with satellite channels, and all 106 individually furnished rooms feature free WiFi, free weekday newspapers, and safes. Room service, hair dryers, and free toiletries are also available.
For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center and sauna. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also limited parking, along with the convenience of train pick-up service.
With a stay at this 4-star Tongariro National Park hotel, you'll be 30.3 km (18.8 mi) from Tongariro Alpine Crossing.
22 Feb. 2021 by Abhi
Kia Ora, Thank you for taking time to share your wonderful feedback. We look forward to welcoming you back soon. Kind regards,
12 Feb. 2021 by Abhi
Kia Ora, Thank you for your recent stay and for taking time to share your positive feedback. Kind regards,
1 Feb. 2021 by Abhi
Kia Ora Nicola, Thank you for a wonderful feedback of your experience. It is always encouraging to receive positive feedback. We look forward to welcoming you back. Kind regards,
9 Feb. 2021 by Abhi
Kia Ora Susie, Thank you for the 4 star rating. Regards,
27 Jan. 2021 by Abhi
Kia Ora, Thank you for taking the time to share your feedback. We look forward to welcoming you back. Kind regards,
7 Jan. 2021 by Abhi
Hi Kathy, Thank you for your recent stay and a wonderful feedback about Chateau Tongariro Hotel. We look forward to welcome you back. Kind regards,
22 Dec. 2020 by Abhishek
Kia Ora, We are delighted to read that you had an excellent experience with us. We appreciate your valuable feedback and look forward to welcome you again. Warm regards,
28 Nov. 2020 by Front Office Manager
Dear Guest, Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience. We are delighted to hear that you had a wonderful stay with us and enjoyed the service provided by the staff. We appreciate your valuable feedback and look forward to welcome you again. Best Regards
7 Nov. 2020 by Front Office Manager
Dear Diane, Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience. We are delighted to hear that you had a wonderful stay with us and the service provided by Cairo which makes us proud. We apologize for the experience you had in the Lounge Bar. We have shared your feedback with Bar manager who will deal with it accordingly. We appreciate your valuable feedback and look forward to welcome you again. Best Regards
7 Nov. 2020 by Front Office Manager
Dear Guest, Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience. We appreciate your valuable feedback and look forward to welcome you again. Best Regards
Chateau Tongariro Hotel offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 356 square feet (33 square meters) and includes conference space. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Chateau Tongariro Hotel. A train station pick-up service and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Tongariro National Park hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Limited onsite parking
Chateau Tongariro Hotel offers 106 accommodations with safes and complimentary weekday newspapers. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Chateau Tongariro Hotel has 2 restaurants on site.
Room service (during limited hours) is available.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®