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4.5 out of 5

"the day walks around there are beautiful. the hotel is like stepping back in time its lovely. " More

By a verified traveller on Tue 18 Feb 2020

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Hotel Description

At Chateau Tongariro Hotel you'll be steps from Tongariro National Park Whakapapa Visitor Centre and 3 km (1.9 mi) from Taranaki Falls. Highlights at this hotel include 2 restaurants, an indoor swimming pool, and free self parking.

All 106 individually furnished rooms feature free WiFi, LCD TVs, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Free weekday newspapers, safes, and hair dryers are also available.

For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center and sauna. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also limited parking, along with the convenience of train pick-up service.

With a stay at this 4-star Tongariro National Park hotel, you'll be 30.3 km (18.8 mi) from Tongariro Alpine Crossing.

Standard Hollywood

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$148* Per night/room 22 Mar. - 23 Mar.

Executive Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tongariro Superior

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage 3 Bed Family Style

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Tongariro Disability

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tongariro

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chateau Tongariro Hotel ratings based on 310 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chateau Tongariro Hotel

Everyone (131) Couples (128) Family (50)
5 out of 5
the day walks around there are beautiful. the hotel is like stepping back in time its lovely.

Posted by on 18 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Abhi

Dear guest, Thank you for the great review of your recent stay. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Abhishek Kokje Duty Manager

2 out of 5
room was good and clean...check in confused....drinks service in loubge extreamilly SLOW...dineing room serive great...check out and room stay iinvoice with overcharges

Posted by on 2 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Abhi

Dear guest, I apologize your recent stay was not up to the expectations and by reading your comments it is clear that we have made some mistakes. I'm sure the team rectified it for you. Kind regards, Abhishek Kokje Duty Manager

5 out of 5
Amazing location, right at the centre of all the hiking routes. Very opulent hotel, lovely to stay in.

Posted by on 13 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by Abhi

Dear guest, Thank you for your recent stay at Chateau Tongariro. The Team and I are delighted to see that you enjoyed your time here. We look forward to welcoming you back soon. Kind regards, Abhishek Kokje Duty Manager

4 out of 5
Just great - no negatives. Lovely place to stay - next time we will have a room with a view !!

Posted by on 5 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by Abhi

Dear guest, We are glad to know that you enjoyed your stay with us. We will look forward to welcome you back soon. Kind regards, Abhishek Kokje Duty Manager Chateau Tongariro Hotel

4 out of 5

Posted by on 28 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Abhi

Dear guest, Thank you for taking time to review us. Kind regards, Abhishek Kokje Duty Manager Chateau Tongariro Hotel

5 out of 5
Awesome staff, yummy food, great facilities thanks for a fantastic stay

Posted by on 16 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Abhi

Dear guest, Thank you for your amazing review, we look forward to welcome you back soon. Kind regards, Abhishek Kokje Duty Manager Chateau Tongariro Hotel

4 out of 5
The grandness of the property. The curtains in the main lounge look tired though and the teapots for afternoon tea were chunky and when we poured from them they spilt tea everywhere. Lovely service and a delicious meal at the main restaurant.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Abhi

Dear guest, Thank you for taking time to review our hotel and at the same time bringing some details to our attention. It is the small details that matter and we would definitely love to work on it. Looking forward to see you next time. Kind regards, Abhishek Kokje Duty Manager Chateau Tongariro Hotel

4 out of 5
The ambiance of the property, beautiful surroundings & perfect location

Posted by on 17 Sep. 2019

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Comment from Hotel Management

27 Sep. 2019 by Alex

Dear Guest, Thank you for your recent stay at Chateau Tongariro. We are pleased to see that you enjoyed your time here and we hope to see you again soon! Kind regards, Alex Hampshire Rooms Division Manager

4 out of 5
Very unique hotel great old place but some places needed updating

Posted by on 30 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Alex

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed your stay. The Hotel is currently in the planning stages and we hope to have this underway very soon. Kind regards, Alex Hampshire Rooms Division Manager

5 out of 5

Posted by on 24 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Alex

Dear Guest, Thank you for the 5 our of 5! We hope to see you again soon. Kind regards, Alex Hampshire Rooms Division Manager

Property Features

Chateau Tongariro Hotel offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 356 square feet (33 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and ski storage are also featured at the business-friendly Chateau Tongariro Hotel. Limited free parking is available on a first-come, first-served basis. This 4-star Tongariro National Park hotel is smoke free.

  • 106 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 356 sq ft of conference space
  • 33 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Ski equipment storage
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Taupo (TUO) (90.8 km / 56.4 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free self parking

Room Amenities

Chateau Tongariro Hotel offers 106 accommodations with minibars and safes. Each accommodation is individually furnished. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Tongariro National Park hotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Chateau Tongariro Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 29.50 for adults and NZD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Hotel Tongariro
  • Chateau Tongariro
  • Chateau Tongariro Hotel
  • Hotel Chateau Tongariro
  • Hotel Tongariro
  • Tongariro Chateau
  • Tongariro Chateau Hotel
  • Tongariro Hotel
  • Bayview Chateau Tongariro Hotel Tongariro National Park
  • Bayview Chateau Tongariro National Park
  • Chateau Tongariro Hotel Tongariro National Park
  • Chateau Tongariro Tongariro National Park
  • Chateau Tongariro Hotel Hotel
  • Chateau Tongariro Hotel Tongariro National Park
  • Chateau Tongariro Hotel Hotel Tongariro National Park

You should know

  • Chateau Tongariro Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Tongariro-National-Park-Hotels-Chateau-Tongariro-Hotel.h1847396-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.