Mantra - accommodation in Torquay

Great staff and stay

We stayed in a seaside cabin. We have stayed in cabins all over Australia. This was the most expensive yet! Cabin requires a lot of work. Drain in bathroom floor quite exposed. Broken tiles. Couldn't close screen doors properly due to erosion from sea air. No chopping board provided. Rail on bunk very wonky. Kitchen cupboards awkward access. Shower door dangerous when trying to bath children. Location fantastic and views amazing, however state of cabin, for the fees charged needs reviewing.

My wife and I booked a Deluxe King room but were disappointed with the facilities provided with the room. The external pool was closed. No information was provided in room regarding facilities available. Basic tea and coffee making facilities but nothing extra, like a biscuit! Some information on local facilities etc would have been appreciated. More effort was put into inviting us to a opportunities evening than providing facilities etc in a room that was extremely overpriced when compared to other places we have stayed at in recent times.