Mantra - accommodation in Lorne

Parking was ok. Bed was ok. Location was good. The facilities were very poor, not particularly clean and the reception stunk of cigarettes. The amenities consisted of a small plastic bowl, 2 spoons, one teaspoon and two knives and forks. No cooking utensils or sharp knife. No laundry facilities and despite putting our please clean our room sign out, we had nothing done and dirty towels still in the bathroom. Air conditioning didn't work. The place would have been ok in Vietnam or Cambodia but not acceptable for Australia

The buffet breakfast was very good with a larger variety than others we had experienced. Staff was friendly and helpful. Parking was tight and we were wondering why some got rooms with assigned parking and others had to compete for the limited spaces. I had no idea this would be the situation or I might have been willing to pay for not having to worry about parking. Once parked, we were afraid to go anywhere with the car for fear that we wouldn’t be able to park on return. There was also a convention going on at the hotel, which made the entry and exit tricky as the hotel had set up a large tent near the lobby doors. We had to drive in to the lobby area for check-in / checkout and then back out the same way we came in. The lobby was noisy and crowded, but the staff were very pleasant and helpful. The grounds were beautiful and the proximity to a beautiful beach was a plus.

Tired apartment hotel. Room is very well sized but lots of noise and light from other rooms comes in through windows. Our dryer was broken and we also found previous guests dirty clothes which is never nice. Needs a refurb. Location is sensational though !