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The Heritage Hotel

Property class: 3

Photo gallery for The Heritage Hotel

A restaurant with a bar area, wooden chairs, and tables.
A bar area with a counter, multiple taps, and a variety of bottles and glasses.
An indoor swimming pool with a clear water logo, tiled walls, and a checkered floor pattern.
A hotel room with a bed, two chairs, a desk, a television, and large windows with curtains.
A balcony with a white balustrade, a flagpole with a flag, and a view of a coastal town.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
The current price is NZ$213
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪6 min walk‬
  • Place, Torre Abbey
    ‪8 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪53 min drive‬

Room options

View all photos for Double or Twin Room

A hotel room with two beds, a desk with a computer and a telephone, and a mirror.

Double or Twin Room

8.6 out of 10
Excellent
(25 reviews)
  • Beach view
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

A hotel room with a bed, two chairs, a desk, a television, and large windows with curtains.

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

A hotel room with two beds, a nightstand, a lamp, and a patterned wall.

Deluxe Suite

  • Sea view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

A hotel room with two beds, a large mirror, a dresser with a TV, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Triple Room

A hotel room with two beds, each with a wooden headboard, bedside tables, and lamps.

Triple Room

  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Torquay

At The Heritage Hotel you'll be within just a 10-minute stroll of Princess Theatre and Torquay Marina. Highlights at this beachfront hotel include an indoor swimming pool, free self-parking and a bar/lounge. .This beach hotel offers free WiFi in public areas, a games room and a terrace. Other amenities include luggage storage, a television in a common area and a reception hall. Cooked-to-order breakfast is available daily between 7:30 AM and 11:30 AM. .In proximity to this 3-property class Torquay City Centre hotel you'll find Dartmoor National Park.

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.2 km
  • Princess Theatre - 6 min walk - 0.6 km
  • Torquay Marina - 6 min walk - 0.6 km
  • Torre Abbey - 8 min walk - 0.7 km
  • Inner Harbour - 9 min walk - 0.8 km

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 40 min drive

Restaurants

  • ‪TQ Beerworks - ‬1 min walk
  • ‪Turkish Kebab & Pizza Torquay - ‬8 min walk
  • ‪Banx Bar - ‬9 min walk
  • ‪Rock Garden Cafe Bar - ‬12 min walk
  • ‪McDonald's - ‬8 min walk

About this property

The Heritage Hotel

As a guest of The Heritage Hotel, you'll find an indoor pool, a terrace, and an arcade/games room. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Torquay hotel.

  • 24 guestrooms or units
  • 3 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
The Heritage Hotel offers 24 accommodations with coffee/tea makers and a hairdryer. 20-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: GBP 3.50 to 15.95 for adults and GBP 3.50 to 8.95 for children
  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 3.50 to 15.95 for adults and GBP 3.50 to 8.95 for children
  • Pet fee: GBP 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

What is the cancellation policy at The Heritage Hotel?

The Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Heritage Hotel?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at The Heritage Hotel on 1 Nov 2026 start from NZ$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Heritage Hotel?

Yep, The Heritage Hotel has a free self car park.

Are there any beaches close to The Heritage Hotel?

Yep, The Heritage Hotel is a short 8-minute walk from Torre Abbey Sands. Fun beach activities include snorkelling, windsurfing and fishing. You can also find boat tours.

Does The Heritage Hotel have a pool?

The Heritage Hotel has a heated pool and an indoor pool. The pool is open 8:00 AM to 9:00 AM.

Is The Heritage Hotel family-friendly?

You bet! With amenities such as an arcade and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Heritage Hotel is a hit with families.

Does The Heritage Hotel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at The Heritage Hotel?

No, The Heritage Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Heritage Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

The Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 124 out of 296 reviews
Rating 8 - Good. 103 out of 296 reviews
Rating 6 - Okay. 41 out of 296 reviews
Rating 4 - Poor. 19 out of 296 reviews
Rating 2 - Terrible. 9 out of 296 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay nice place
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Clean and spacious room. Attentive staff. Breakfast good. We stayed during a very hot spell and the room was difficult to cool due to limited window opening. Otherwise a great stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room .Close to the Princess theatre and various eateries.Friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and nice staff
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast 1st class.hotplat full english breakfast well ckkked.help yourself to tea or coffee and toast and butter etc.staff most helpful and recption.spotless clean recption.and parking
View from breakfast dining room
From dining room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and bar nice views from bar over Torquay beach, breakfast was nice
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Beautiful room very clean, everything working, staff very friendly and nothing too much trouble. We ate at the hotel and the food was delicious.
Hotel room
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great value
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All round brilliant
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice amd clean. Reasonable amount of parking. Nice sea view from the breakfast room. Some wind noise on breezy days, noticeable outside my room, no 7. Large bar with some functions at weekends, but the noise wasnt too intrusive. Overall an enjoyable stay
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A good basic base for a short stay in Torquay
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Large room with sea view. Staff friendly and attentive.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good clean, spacious room. Nice bar.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Excellent location and free car park and breakfast was a bonus
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, great views
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Clean, tidy and views impressive over the bay.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good service with a good selection of food and drink
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beachfront, with plenty of parking for visitors. Plenty of options for food nearby and still nice and quiet in the room after 10pm.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.
Stayed 1 night in Apr 2025