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4.6 out of 5

"Amazing stay. Beds were comfy. " More

By a verified traveller on Fri 11 Nov 2022

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Hotel Description

Novotel Bali Ngurah Rai Airport places you in the center of Tuban, connected to the airport and within just a 15-minute stroll of Pantai Jerman and Lippo Mall. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

Gourmet Bar serves international cuisine and is open for lunch and dinner. Run@way Bar is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the free kids' club, gym, sauna, and kids' swimming pool. 3089 square feet (287 square meters) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of a free area shuttle.

Within a 30-minute walk of this 4-star Tuban hotel, attractions include Kuta Beach and Waterbom Bali.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$132* Per night/room 16 Apr. - 17 Apr.

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Novotel Bali Ngurah Rai Airport ratings based on 48 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Bali Ngurah Rai Airport

Everyone (35) Couples (6) Family (4)
4 out of 5

Posted by on 7 Jan. 2024

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Comment from Hotel Management

28 Jan. 2024 by Ifan Taufan Asst. Front Office Manager

Dear Trihn,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

5 out of 5

Posted by on 2 Dec. 2023

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Comment from Hotel Management

7 Dec. 2023 by Ifan Taufan Asst. Front Office Manager

Dear Ivan,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanAsst. Front Office Manager

5 out of 5

Posted by on 8 Apr. 2023

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Comment from Hotel Management

29 Apr. 2023 by chandra

Dear Harpriya,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

5 out of 5
Amazing stay. Beds were comfy.

Posted by on 11 Nov. 2022

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Comment from Hotel Management

18 Nov. 2022 by Regards, Ifan Taufan Asst. Front Office Manager

Dear Holly,Warm greeting from Novotel Bali Ngurah Rai Airport.It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.

5 out of 5

Posted by on 6 Nov. 2022

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5 out of 5

Posted by on 19 Oct. 2022

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4 out of 5
It’s a great place to stay if your going through Bali and need a place close to airport . Can’t get closer .

Posted by on 12 Oct. 2022

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Comment from Hotel Management

14 Oct. 2022 by Ifan Taufan Asst. Front Office Manager

Dear Darren,Warm greeting from Novotel Bali Ngurah Rai Airport.It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,

5 out of 5
Lovely and friendly staff to assist us when we arrived at midnight. Rooms were modern and clean. 24 hour room service was a bonus. We would definitely stay again. Very convenient!

Posted by on 10 Oct. 2022

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Comment from Hotel Management

11 Oct. 2022 by Ifan Taufan Asst. Front Office Manager

Dear Kelly,Warm greeting from Novotel Bali Ngurah Rai Airport .It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,

5 out of 5

Posted by on 28 Sep. 2022

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5 out of 5
So close to the airport for a quick stop over. Perfect!

Posted by on 27 Sep. 2022

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Comment from Hotel Management

30 Sep. 2022 by Ifan Taufan Asst. Front Office Manager

Dear Graham,Warm greeting from Novotel Bali Ngurah Rai Airport .It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,

About the Novotel Bali Ngurah Rai Airport - CHSE Certified

Location Jalan Raya Ngurah Rai, Tuban, Bali 80362

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Novotel Bali Ngurah Rai Airport offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, 6 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3089 square feet (287 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the family-friendly Novotel Bali Ngurah Rai Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Tuban hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 3 levels
  • 3089 sq ft of conference space
  • 287 sq m of conference space
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Bali Ngurah Rai Airport offers 206 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Gourmet Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

The Square - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Run@way Bar - Overlooking the ocean, this rooftop bar specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 363000.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Novotel Bali Ngurah Rai Airport

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Grey water recycling system
  • Children stay free - maximum age 15
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately IDR 175000 per person
  • Covered self parking fee: IDR 80000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Bali Ngurah Rai Airport opening April 2016 Hotel Tuban
  • Novotel Bali Ngurah Rai Airport opening April 2016 Tuban
  • Novotel Bali Ngurah Rai Airport Opening June 2016 Hotel Tuban
  • Novotel Bali Ngurah Rai Airport Opening June 2016 Hotel
  • Novotel Bali Ngurah Rai Airport Opening June 2016 Tuban
  • Novotel Bali Ngurah Rai Airport Opening June 2016
  • Novotel Bali Ngurah Rai Airport (opening April 2016)
  • Novotel Bali Ngurah Rai Airport Hotel Tuban
  • Novotel Bali Ngurah Rai Airport Tuban
  • Novotel Bali Ngurah Rai Airport (Opening June 2016)

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.