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Ramada by Wyndham Viscount Suites Tucson East

3.0 star property
Hotel in Tucson with free breakfast and 24-hour business centre

Photo gallery for Ramada by Wyndham Viscount Suites Tucson East

Lobby
Lobby
TV
Outdoor pool, pool loungers
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$152
includes taxes & fees
1 Jan - 2 Jan 2026

Explore the area

View map
4855 E Broadway Blvd, Tucson, AZ, 85711
  • Place, Park Place Mall
    ‪3 min drive‬
  • Place, Randolph North Golf Course
    ‪3 min drive‬
  • Place, Randolph Golf Complex
    ‪3 min drive‬
  • Airport, Tucson, AZ (TUS-Tucson Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(109 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(103 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(53 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking (Mobility Accessible)

7.4 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility)

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • Sleeps 5
  • 2 King Beds

2 Double Beds, Mobility Accessible Room, Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking

  • Sleeps 4

King Room-Mobility Accessible-Non-Smoking

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

One-Bedroom King Suite-Non-Smoking

  • Sleeps 2

2 King Beds, Two Bedroom, Suite, Non-Smoking

  • Sleeps 5

2 King Beds, Presidential Suite, Non-Smoking

  • Sleeps 4

Deluxe King Room With Mobility Accessible-Non-Smoking

  • Sleeps 2

Premier Suite, 1 King Bed, Non Smoking (Mobility)

  • Sleeps 4

Premier King Suite-Non-Smoking

  • Sleeps 4

Deluxe Suite, 1 King Bed, Non Smoking (Mobility)

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 4

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About the area

Tucson

At Ramada by Wyndham Viscount Suites Tucson East you'll be 2.5 km (1.5 mi) from Park Place Mall and 2.9 km (1.8 mi) from El Con Mall. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the Hot tub and pool loungers. 10 meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also free RV/bus/truck parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 3-property class Tucson hotel include University of Arizona and Davis-Monthan Air Force Base.

What's nearby

  • Disruptive Paintball Inc - 3 min drive - 2.3 km
  • Park Place Mall - 3 min drive - 2.7 km
  • Randolph North Golf Course - 3 min drive - 3.4 km
  • Randolph Golf Complex - 3 min drive - 3.4 km
  • Live Theater Workshop - 4 min drive - 3.4 km

Getting around

  • Tucson Station - 9 min drive
  • Tucson International Airport (TUS) - 16 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Jack in the Box - ‬10 min walk
  • ‪Ni Hao Tea - ‬4 min walk
  • ‪Kon Tiki Restaurant & Lounge - ‬8 min walk
  • ‪Lucky Wishbone - ‬5 min walk

About this property

Ramada by Wyndham Viscount Suites Tucson East

Hotel in Tucson with free breakfast and 24-hour business centre
Ramada by Wyndham Viscount Suites Tucson East offers its guests an outdoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 10 meeting rooms. Free breakfast is available daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Ramada by Wyndham Viscount Suites Tucson East. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tucson hotel.

  • 1 building
  • 215 guestrooms or units
  • 4 levels
  • Built in 1986
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
Ramada by Wyndham Viscount Suites Tucson East offers 215 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Hot tub
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, plus a deposit of USD 250 per stay
  • Maximum 1 pets
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250 per accommodation
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Viscount
Viscount
Viscount Hotel
Viscount Suite
Viscount Suite Hotel
Viscount Suite Hotel Tucson
Viscount Suite Tucson
Hotel Viscount Suite
Ramada by Wyndham Viscount Suites Tucson East Hotel
Ramada by Wyndham Viscount Suites Tucson East Tucson
Ramada by Wyndham Viscount Suites Tucson East Hotel Tucson

Frequently asked questions

What is the cancellation policy at Ramada by Wyndham Viscount Suites Tucson East?

Ramada by Wyndham Viscount Suites Tucson East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ramada by Wyndham Viscount Suites Tucson East?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Ramada by Wyndham Viscount Suites Tucson East on 1 Jan 2026 start from NZ$151.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ramada by Wyndham Viscount Suites Tucson East?

Yep, Ramada by Wyndham Viscount Suites Tucson East has a free self car park and free RV/bus/truck parking.

Does Ramada by Wyndham Viscount Suites Tucson East have a pool?

Ramada by Wyndham Viscount Suites Tucson East has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Ramada by Wyndham Viscount Suites Tucson East a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Ramada by Wyndham Viscount Suites Tucson East.

Is Ramada by Wyndham Viscount Suites Tucson East family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Ramada by Wyndham Viscount Suites Tucson East is a hit with families.

Does Ramada by Wyndham Viscount Suites Tucson East serve breakfast?

Yep, our travelers speak well of the free buffet breakfast here! Available weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Ramada by Wyndham Viscount Suites Tucson East?

No, Ramada by Wyndham Viscount Suites Tucson East does not offer an airport shuttle service.

What time are check-in & check-out at Ramada by Wyndham Viscount Suites Tucson East?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Ramada by Wyndham Viscount Suites Tucson East?

Furry friends are welcome at Ramada by Wyndham Viscount Suites Tucson East, with dog exercise areas on offer. Just so you know, there's a limit of one pet.

Ramada by Wyndham Viscount Suites Tucson East Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 624 out of 1676 reviews
Rating 8 - Good. 362 out of 1676 reviews
Rating 6 - Okay. 289 out of 1676 reviews
Rating 4 - Poor. 200 out of 1676 reviews
Rating 2 - Terrible. 201 out of 1676 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan

Stayed 2 nights in Sep 2025

10/10 Excellent

Granville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water at 2pm. Water hot early and late.
Stayed 2 nights in Sep 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice and quiet. But I feel that there should be more hygiene if there r more then 1 person
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Doug

Stayed 2 nights in Sep 2025

6/10 Okay

Suthamathy

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property was very outdated and old. Needs modernisation. Water was draining slow in bath. Had problem with hot water. Later was sorted
Stayed 3 nights in Sep 2025

4/10 Poor

Angelina

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Less than satisfactory experience

Knew I was coming to an older, outdated hotel and was not expecting anything amazing or over the top ... but this hotel stay was less than satisfactory. The positives: the AC worked well in the room and there was free breakfast. Suite style room was spacious with a small mini fridge and microwave that both worked. The negatives: There was trash piled in the hallway, multiple stains on the furniture in my room, a urine-like odor coming from the carpet, stained sheets with what looked like a blue marker, and outdated appliances/fixtures. I was told to connect to the wifi in the living room of my suite but when I was in the bedroom, the wifi didn't reach at all so I couldn't do my work. Pancake machine was not working at breakfast due to a "circuit breaker" issue. I travel to Tucson regularly for business and will not be back to this hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Paula

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We have stayed at this hotel several times and the rooms have no ventilation, specifically the bathrooms. So the rooms smell like mildew. I asked the front desk if we could spray or deep clean the bathroom so that we didn't have to smell the mildew and I was expecting them to spray some bleach cleaner, pinesol or something that would at least take the mildew smell away. They did the normal room cleaning only once while we were there in 5 days. Bathrooms really need some help with stronger bathroom deodorizers and cleaners. Our hotel room stunk like mildew. The carpets are disgusting and really need replacing. Our room #306 the carpeting was coming away from the wall (by the windows) and nails were sticking out. The staff at the hotel was wonderful and the restaurant staff was great as well. I really wish you would work on getting some air moving thru the bathrooms. We hung our bathing suits in the bathroom after swimming the first day and 3 days later they were still damp. We travel to Tucson 3 times per year and really love the location of the hotel, close to where we need to be. I'm really hoping to stay again if the mildew smell is taken care of. Thank you.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ed Outten a Imelda Avila

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Stacy

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad to worse

If i want exhausted i would have switched rooms. I paid for an upgrade to a deluxe accessible room. Upon opening the door i was meet with a wet musty smell that never went away. It made the couch feel damp to sit on. Wallpaper was peeling, holes in the wall. The "accessible" shower was merely a chair seat to put in the tub but it was broken so you couldn't level it out. The does inside the unit were water logged do they didn't close well. It was hard to sleep because of the mugginess in the room. I was extremely disappointed
Stayed 1 night in Sep 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond

Very kind and helpful stafff. Special thank you to Linda Applegate and husband John Applegate. They assisted us with vehicle tires on Sunday and even offered lunch
Stayed 1 night in Sep 2025

4/10 Poor

Susan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Ask to see your room first before registering

We stayed in a King room. It was not the cleanest. My husband walked barefoot across the floor after his shower and had to clean his feet again before going to bed. The bed only had a sheet on it. We had to call for a blanket and when we got it, it had several holes in it and tears. The worst of the problems was that there were two bugs in the bed, and I had to kill them. The doors and knobs were sticky. The drapes were filthy as were the fabric chairs. The furniture was gouged and scratched and stained. Old mostly. The lobby was beautiful, and the registration lady was very sweet and helpful. The food was good. We ate dinner and breakfast in the little restaurant in the lobby.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for

Hotel is badly in need of updating in general. Furniture in rooms are very old, dated and in poor condition. General condition of room, bathroom, etc, is old and almost feels unsanitary. The rooms feel very dark, and the lighting does not help at all. Warmer lighting would help. One of the lamps in the bathroom anteroom was flickering so had to keep it off. The hotel was quite empty, yet we were on the bottom floor, with other guests directly above us. We realized this upon receiving a mistaken 5 am wake-up call that likely was meant for the room above. Being jarred awake up by this call, the room upstairs was bustling with activity so it was difficult to get back to sleep. It seems a no brained to give guests a bit of space, as long as it is available. The bar closes far before advertised, so bring your own drinks if you’d like a nightcap. They do provide a nice breakfast. Good pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Marco Antonio

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Aug 2025

6/10 Okay

Leslie

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Norma Lucy

Liked: Cleanliness, staff & service, amenities
They have renovated some areas but still they need to update the carpets and I had some problems with the key at the outside door, besides that it was a very nice stay
Stayed 2 nights in Aug 2025

4/10 Poor

Veronica

Liked: Staff & service
Disliked: Cleanliness
A/C not working properly, smoke detector hanging down and beeping loudly occasionally, tv would lose sound and room old and run down
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Kira

Stayed 1 night in Aug 2025

4/10 Poor

Kira

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff wouldn't even upgrade me to the room I paid for. And the room they did give me was nasty, dirty carpet, stale smoke. Very disappointed.
Stayed 1 night in Aug 2025

6/10 Okay

Lorayn

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had come to drop off our kid to college which seems to be the hottest weekend of the year. This hotel is very dated and in bad need of a refresh. When we walked into our room and it was just as hot inside as it was outside, it would have been nice if they turned on the A/C prior to us coming. We turned the A/C on and still no change in the room temperature, we called the front desk, and she sent a maintenance guy up Anaan. Anaan was the only saving grace, he partially fixed it but told us to change rooms. He found a nice cool room for us which was next door and bought us a fan. This room, which was just next door to the one we had, was vastly different. The old room had paint peeling off the doors, stained carpet and a very old TV. This new room was much nicer and had a smart TV. I kept the fan because the A/C was not powerful enough to keep the room cool. The hotel was not full so a little upset that we were given an old room to begin with. Since the change in the room, our access key never worked so it was very frustrating to go back down and get our access back.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025