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Westward Look Wyndham Grand Resort and Spa

4.0 star property
Family-friendly resort with 2 restaurants and 3 outdoor pools

Photo gallery for Westward Look Wyndham Grand Resort and Spa

Tennis court
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
The current price is NZ$281
includes taxes & fees
18 May - 19 May

Explore the area

Map
245 E Ina Rd, Tucson, AZ, 85704
  • Tohono Chul Park
    ‪3 min drive‬
  • Tucson Mall
    ‪8 min drive‬
  • University of Arizona
    ‪15 min drive‬
  • Tucson, AZ (TUS-Tucson Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Studio Suite, 2 Double Beds, Accessible, Non Smoking (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 2 Double Beds, Accessible, Non Smoking (Mobility)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Posada Stargazer)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Posada Stargazer)

Highlights

Furnished balcony or patio
Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Casita Stargazer, One-Bedroom)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Casita Stargazer, One-Bedroom)

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 121 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Studio Suite, 2 Double Beds, Non Smoking (Casita, Desert View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 2 Double Beds, Non Smoking (Casita, Desert View)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Poolside (Posada)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Poolside (Posada)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio Suite, 2 Double Beds, Non Smoking (Casita, Scenic Views)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 2 Double Beds, Non Smoking (Casita, Scenic Views)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed, Non Smoking (Casita, Desert View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 King Bed, Non Smoking (Casita, Desert View)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Non Smoking (Casita, Scenic Views)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 King Bed, Non Smoking (Casita, Scenic Views)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Posada)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Posada)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Posada)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking (Posada)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Poolside (Posada)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Poolside (Posada)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Tucson

A family-friendly stay in Tucson awaits you at Westward Look Wyndham Grand Resort and Spa. You'll be 13 km (8.1 mi) from University of Arizona and 16.4 km (10.2 mi) from Saguaro National Park. Highlights at this resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Sonoran Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and mani/pedis. At the resort's own lounge bar, you can stop for a drink. Enjoy the 8 outdoor tennis courts, gym and Hot tub plus access to horse riding/hire. 4316 square feet (401 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find a coffee shop/cafe, a rooftop terrace and concierge services. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also RV/bus/truck parking, along with the convenience of a free area shuttle. .Within a 20-minute drive of this 4-property class Casas Adobes resort, attractions include Tucson Mall and Tucson Convention Center.
View more Resorts in TucsonOpens in a new window

What's nearby

  • Tohono Chul Park - 3 min drive - 2.2 km
  • La Paloma Country Club - 8 min drive - 7.4 km
  • Tucson Mall - 8 min drive - 7.5 km
  • El Conquistador Golf Course - 12 min drive - 11.3 km
  • University of Arizona - 15 min drive - 13.1 km

Getting around

  • Tohono Transit Center - 8 min drive
  • Tucson Station - 24 min drive
  • Tucson International Airport (TUS) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Guadalajara Original Grill - ‬3 min drive
  • ‪Eegee's - ‬4 min drive
  • ‪Frost Gelato - ‬3 min drive
  • ‪Beyond Bread - ‬19 min walk

About this property

Westward Look Wyndham Grand Resort and Spa

Family-friendly resort with 2 restaurants and 3 outdoor pools
Westward Look Wyndham Grand Resort and Spa offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this resort measures 4316 square feet (401 square metres) and includes a conference centre. A fitness centre, a rooftop terrace, and spa services are also featured at the family-friendly Westward Look Wyndham Grand Resort and Spa. A free area shuttle within 5 miles is available. A complete renovation of Westward Look Wyndham Grand Resort and Spa was completed in June 2021.

Smoking is allowed in designated areas at this 4-star Tucson resort.

  • 241 guestrooms or units
  • 2 levels
  • 35 buildings
  • 2 dining venues
  • Conference rooms
  • 4316 sq ft of conference space
  • 401 sq. m of conference space
  • Built in 1912
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Westward Look Wyndham Grand Resort and Spa offers 241 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and free newspapers. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

40-inch LED televisions come with premium digital channels and pay-per-view films. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Sonoran Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open selected days.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Limo/town car service
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Basketball
  • Fitness classes
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Mountain biking
  • Shopping
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,316 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 35 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1912
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Renovated entire property - June 2021

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.22 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Hot tub access
  • Sporting facilities or equipment
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Westward Look Resort
Westward Look Wyndham Grand
Westward Look Wyndham Grand Resort
Westward Look Wyndham Grand Resort Tucson
Westward Look Wyndham Grand Tucson
Westward Resort
Wyndham Grand Westward Look
Wyndham Westward Look Resort
Westward Look Hotel Tucson
Westward Look Tucson
Westward Look Wyndham Grand Resort Spa
Westward Look Tucson
Westward Look Resort
Westward Look Wyndham Tucson
Westward Look Wyndham Grand Resort and Spa Resort
Westward Look Wyndham Grand Resort and Spa Tucson
Westward Look Wyndham Grand Resort and Spa Resort Tucson

Frequently asked questions

What is the cancellation policy at Westward Look Wyndham Grand Resort and Spa?

Westward Look Wyndham Grand Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westward Look Wyndham Grand Resort and Spa?

As of 11 May 2025, prices found for a 1-night stay for 2 adults at Westward Look Wyndham Grand Resort and Spa on 18 May 2025 start from NZ$225.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Westward Look Wyndham Grand Resort and Spa?

Yep, Sonoran Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Westward Look Wyndham Grand Resort and Spa have a pool?

Yep, and guests recommend it! Westward Look Wyndham Grand Resort and Spa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Westward Look Wyndham Grand Resort and Spa?

Westward Look Wyndham Grand Resort and Spa features 3 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Westward Look Wyndham Grand Resort and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Westward Look Wyndham Grand Resort and Spa.

Is Westward Look Wyndham Grand Resort and Spa family-friendly?

You bet! With amenities such as 3 outdoor pools and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Westward Look Wyndham Grand Resort and Spa is a hit with families.

Does Westward Look Wyndham Grand Resort and Spa serve breakfast?

Yeah, cooked-to-order brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Westward Look Wyndham Grand Resort and Spa?

No, Westward Look Wyndham Grand Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Westward Look Wyndham Grand Resort and Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Westward Look Wyndham Grand Resort and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Westward Look Wyndham Grand Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1009 reviews
Rating 8 - Good. 198 out of 1009 reviews
Rating 6 - Okay. 68 out of 1009 reviews
Rating 4 - Poor. 34 out of 1009 reviews
Rating 2 - Terrible. 29 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Eli

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Anselm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Environmental was peaceful. Parking was available. Staff direction to suite was poor Dining not available
Stayed 1 night in Feb 2025

6/10 Okay

Angela Rose

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staff places you wherever they want when they overbook despite paying extra for specific features.
Stayed 4 nights in Jan 2025

10/10 Excellent

Impaige_

Stayed 1 night in Feb 2025

10/10 Excellent

Jeanne

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Step away from the city

The hotel is in a good location to escape the city. It Is located at the ft of the mts to the East. It was originally a homestead in 1912, Part of the original home is still being used. The facilities offer tennis, horseback riding, and a spa. Very comfortable room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aylin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is phenomenal
Stayed 5 nights in Jan 2025

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
Lots of leaves in front of our door. The area had not been cleaned before we arrived or during our two night stay.
Stayed 2 nights in Jan 2025

8/10 Good

Andrzej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the first night we got an old room with some weird stuff hanging from the ceiling in the bathroom. When I went to take shower in the morning there was a huge cockroach. My husband killed it and when we went to the front desk they switched our room to a lot nicer one for the second night. At the checkout we asked if we could get the resort fee back for the first night but was told can’t be done. Other than that it’s a very nice resort.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious room with a very comfortable bed and easy parking. Nice grounds and the lobby oozes charm. However their food service is just awful. We had room service and mysteriously were delivered some terrible tomato soup instead of French fries with our sandwich and the soup was about two tablespoons full. Odd. Breakfast in the restaurant was nearly inedible. Too bad, because the restaurant is really charming too with a great view. I’d definitely stay here again but I would eat elsewhere.
Stayed 1 night in Feb 2025

2/10 Terrible

Jones

Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick W

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the foothills with mountains as a backdrop. We ate dinner outside in the evening with a view of the city lights. Housekeeping is excellent.
Stayed 5 nights in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

6/10 Okay

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
expensive for 1 night
Stayed 1 night in Jan 2025

8/10 Good

FRED, Wilmington

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful facility but perhaps too quiet for us at this time of year—pickleball and tennis courts empty (save for one court where private lessons were being held)—no round robins or signups for casual play among guests:(. Would be a great place to come with team or like-minded people to play! Lap pool heated but other pool cold; no sauna or steam room. Breakfast buffet with made to order eggs great on weekend; during week breakfast was adequate. Our favorite and nicest staff member was Anthony at the bar, with tequila tasting;) and Happy Hour snacks. Our unit was very nice but TV functionality was experiencing difficulties; mini fridge but no microwave.
Stayed 4 nights in Jan 2025

6/10 Okay

Barbara

Cable was out; awful during the inauguration; we know it’s not ur fault & the facilities credit was appreciated; maid service was sketchy; came too early & sometimes never came back! Restaurant was wonderful; much better than past yrs., & ur server Judy is the BEST! Give her a raise!! The trail around the property was fun! We’ll b back !!
Stayed 4 nights in Jan 2025

10/10 Excellent

Edward II

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly. I'd like to single out Rosa, who I believe is in housekeeping? She was such a pleasure to talk with, and it's clearly evident that she takes pride in her job and goes out of her way to treat people with kindness and respect. She is a valuable asset to your operation and she should be commended for her great work.
Stayed 3 nights in Jan 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul, Williston

Liked: Cleanliness, staff & service, property conditions & facilities
Old school but nice
Stayed 6 nights in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

david

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Sad but true

It may have been a Grand Resort at one time but sadly no longer. Everything was outdated, TV's did not work, cockroaches on the wall. It is badly out of date but the price was too much for the condition. Will not be staying again. Please choose another place to stay.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sara

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was in building 22 on the bottom floor. The ceiling creaked so loudly with every step taken by the person staying above me. They got up several times so it was really tough to get solid sleep. Also I believe the walls are very thin because I could also hear every toilet flush and shower around my room. I’d planned to tell the lady at the front desk when I checked out but she didn’t bother to ask how my stay was.
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 3 nights in Jan 2025