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Aloft Tulum

A covered outdoor seating area with wicker furniture and a view of a pool and landscape.

A nighttime view of a swimming pool with lounge chairs and a wooden table in the foreground, surrounded by buildings and a view of the sea.

A spacious lobby with a large seating area, a reception desk, and a view of lush greenery through large windows.

A modern lounge area with geometric wooden furniture, a large mirror, and a view of lush greenery through large windows.

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet-friendly
Free Wi-Fi
Air-conditioning
Gym

Explore the area

Av Coba Sur mz 5 L 1, Region 14, Tulum, ROO, 77760

Place, Jaguar Park
‪2 min walk‬
Place, Hunab Lifestyle Center
‪2 min walk‬
Place, Dos Aguas Park
‪3 min drive‬
Airport, Tulum Intl. Airport (TQO)
‪66 min drive‬

Room options

Room

Sleeps 4
Free Wi-Fi

Room

Sleeps 4
Free Wi-Fi

Room

Sleeps 4
Free Wi-Fi

Room

Sleeps 4
Free Wi-Fi

Room

Sleeps 4
Free Wi-Fi

Room

Sleeps 4
Free Wi-Fi

Room

Sleeps 4
Free Wi-Fi

Room

Sleeps 6
Free Wi-Fi

Room

Sleeps 6
Free Wi-Fi

Room

Sleeps 6
Free Wi-Fi

Room

Sleeps 10
Free Wi-Fi

Room

Sleeps 10
Free Wi-Fi

Room

Sleeps 10
Free Wi-Fi

Room

Sleeps 8
Free Wi-Fi

Room

Sleeps 8
Free Wi-Fi

About the area

Tulum

A luxury stay in Tulum awaits you at Aloft Tulum. You'll be 2.2 km (1.4 mi) from Tulum National Park and 3.3 km (2.1 mi) from Playa Ruinas. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .The restaurant, W XYZ Restaurant, is open for breakfast. Ático Rooftop Bar & Loung is the hotel's own tapas bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, free pool cabanas and pool loungers as well as access to bike hire. 2170 square feet (202 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Zama hotel, you'll be 3.5 km (2.2 mi) from Tulum Mayan Ruins and 4.5 km (2.8 mi) from Tulum Beach.

What's nearby

Jaguar Park - 2 min walk - 0.2 km
Hunab Lifestyle Center - 2 min walk - 0.2 km
Dos Aguas Park - 3 min drive - 1.8 km
Hospital de Tulum - 5 min drive - 2.5 km
Tulum Mayan Ruins - 10 min drive - 5.7 km

Getting around

Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

‪Taqueria Honorio - ‬17 min walk
‪Starbucks - ‬15 min walk
‪Panza Tulum - ‬7 min walk
‪El Capitán - ‬7 min walk
‪La Coqueta - ‬13 min walk

About this property

Aloft Tulum

Aloft Tulum offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2170 square feet (202 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Aloft Tulum. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

1 building

140 guestrooms or units

4 levels

2 dining venues

2 bars or lounges

2170 sq ft of conference space

202 sq. m of conference space

Built in 2021

Deli

Terrace on the roof

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Garden

Television in lobby

Bellhop

Lift

Bar by the pool

Aloft Tulum offers 140 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Pool
Kitchen
Parking included
Free Wi-Fi

includes taxes & fees

28 Aug - 29 Aug

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Secured, covered parking on site (USD 17 per day)
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Onsite parking options include a carport

Food and drink

Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Ático Rooftop Bar & Loung
Re:fuel by Aloft
W XYZ Restaurant
WXYZ Bar

Things to do

2 outdoor pools
24-hour gym
Bicycle rentals
Shopping centre
TV in common areas

Family friendly

2 outdoor pools
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

2,170 square feet of conference space
24-hour business centre
3 meeting rooms
Computer station
Coworking space

Outdoors

Free pool cabanas
Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Accessible airport shuttle
Braille/raised signage
Doorbell and phone notification
Grab bar near toilet (119 centimetre high)
Lift (150 centimetre wide door)
Low-height electrical sockets in bathroom
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (64 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
4 floors
Banquet hall
Built in 2021
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
Non-plastic coffee stirrers available
Rooftop garden
Smoking not allowed
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

55-inch LCD TV with premium digital channels
Netflix
Streaming services

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Individual decor
Individual furnishings
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets are welcome
Maximum 2 (weight limit: 40 lb per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Service fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 25 to 25 for adults and USD 20 to 25 for children
Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
Airport shuttle fee per child: USD 1 (return), (up to 17 years old)
Covered self-parking fee: USD 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Aloft Tulum?

Aloft Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Aloft Tulum?

Yep, Aloft Tulum has a secured covered self car park for USD 17 per day. A self car park is also available, for a fee.

Are there any beaches close to Aloft Tulum?

The closest beach to Aloft Tulum is Tulum Beach (6.8 km).

Does Aloft Tulum have a pool?

Aloft Tulum has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Aloft Tulum?

Aloft Tulum features 2 outdoor pools, free pool cabanas and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

Does Aloft Tulum serve breakfast?

Yeah, full breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Aloft Tulum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Aloft Tulum?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Aloft Tulum?

Check-out time is noon.

Are pets allowed at Aloft Tulum?

Furry friends are welcome at Aloft Tulum, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Aloft Tulum Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

25 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and location

Great hotel and amazing location. The staff is great and all the extra amenities (food and beverage coupons, complimentary bikes, breakfast,etc.) make the stay well worth it

Stayed 4 nights in Jun 2022

Aloft Tulum

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Popular amenities

Explore the area

Room options

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About the area

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What's nearby

Getting around

Restaurants

About this property

Aloft Tulum

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Kiki Tulum

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Aloft Tulum Reviews

Reviews

Wonderful

9.6/10

9.2/10

9.2/10

9.4/10

Reviews

10/10 Excellent

Maria

Maria

10/10 Excellent

Maria

Maria

10/10 Excellent