Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

At Casa Malca, you'll be 0.6 km (0.3 mi) from Sian Ka'an Biosphere Reserve and 6.5 km (4.1 mi) from Tulum National Park. Highlights at this beachfront hotel include 2 restaurants, an outdoor swimming pool, and an indoor swimming pool.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Spend the day at the beach where you'll find beach club on site, and enjoy the onsite 24-hour gym and sauna. Additionally, you'll find free WiFi in public areas, free use of bicycles, and laundry facilities. Free cooked-to-order breakfast is available daily between 8 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute drive of this 4-star Zona Hotelera hotel include Temple of Doom and Gran Cenote.

Junior Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$859* Per night/room 16 Apr. - 17 Apr.

Suite (Townhouse Labyrinth)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Beachfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite (Village)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Beachfront (Master)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Property Features

Casa Malca offers its guests an indoor pool, an outdoor pool, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There are 3 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Casa Malca. Free self parking is available. Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 70 guestrooms or units
  • 2 dining venues
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Casa Malca offers 70 air-conditioned accommodations with minibars and espresso makers. These individually decorated accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Bathrobes
  • Designer toiletries
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free cooked-to-order breakfast daily from 8 AM to 11 AM.

Casa Malca has 2 restaurants on site.

Late night fare is available from room service (during limited hours).

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 12:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 40 per pet, per night
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 120 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Malca Hotel Tulum
  • Casa Malca Hotel
  • Casa Malca Tulum
  • Casa Malca
  • Casa Malca Hotel
  • Casa Malca Tulum
  • Casa Malca Hotel Tulum

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://www.wotif.co.nz/Tulum-Hotels-Casa-Malca.h12076660-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tulum-Hotels-Casa-Malca.h12076660-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Tulum-Hotels-Casa-Malca.h12076660-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.