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 Tulum •1 Room
 Tulum • 1 Room
Book online or call 0508 053 286 Phone Number

Cenote Casa Tortuga Tulum

3-star property
Carretera Federal Playa del Carmen, Tulum, QROO 0508 053 286
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Hotel Description

At Hotel Casa Tortuga Tulum Cenotes Park Inclusive you'll be 0.7 km (0.4 mi) from Cenote Tortugas and 3.1 km (1.9 mi) from Tulum National Park. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

This smoke-free hotel offers free WiFi in public areas, a terrace, and a garden. Added amenities include tour/ticket assistance. Cooked-to-order breakfast is available daily between 9:00 AM and 1:00 PM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 3-star Tulum hotel include Xel-Há Park and Tulum Mayan Ruins.

Basic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$129* Per night/room 9 May - 10 May

Basic Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Quadruple Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

About the Cenote Casa Tortuga Tulum

Location Carretera Federal Playa del Carmen, Tulum, QROO 77780

Property Features

As a guest of Hotel Casa Tortuga Tulum Cenotes Park Inclusive, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Self parking is free. This 3-star Tulum hotel is smoke free.

  • 12 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Casa Tortuga Tulum Cenotes Park Inclusive offers 12 air-conditioned accommodations with ceiling fans and blackout drapes/curtains. 60-cm plasma televisions come with digital channels. Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

  • Plasma television
  • Digital channels
  • Shower
  • Housekeeping (once per stay)
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 20 years old. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards
  • Staffed front desk
  • Security system
  • Children stay free - maximum age 0
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities on site
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cenote Casa Tortuga Tulum
  • Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel
  • Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum
  • Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel Tulum

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.