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3.5 out of 5

"This was a beautiful location right on the beach and good share bathroom facilities. Good if you have a car, as parking is convenient and easy access ... " More

By a verified traveller on Fri 22 Dec 2017

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Hotel Description

At Diamante K - Inside Tulum National Park you'll be within just a 15-minute stroll of popular places like Playa Paraiso and Tulum National Park. Highlights at this beachfront hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A pampering day can include deep-tissue massages and beachside massages. The restaurant, Casa Maria, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite pool loungers. Added amenities include free WiFi in public areas and a snack bar/deli. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 3-star Zona Hotelera hotel, you'll be 2.4 km (1.5 mi) from Tulum Mayan Ruins and 3.4 km (2.1 mi) from Tulum Beach.

Ocean View King Bungalow

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean View Queen Bed Bungalow

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Garden View 2 Full Beds Bungalow

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite Ocean View King Bungalow

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden View King Bungalow

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean View 2 Full Beds Bungalow

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Diamante K - Inside Tulum National Park ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Diamante K - Inside Tulum National Park

Everyone (1) Couples (1)
4 out of 5

More of a romantic location rather than family loc

Pros: Right on the coast and relaxing, great to unwind
This was a beautiful location right on the beach and good share bathroom facilities. Good if you have a car, as parking is convenient and easy access to Tutum ruins and central Tutum town. Lots of swimming locations - sunken holes with such clear water freshen in warm weather.

Posted by on 22 Dec. 2017

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Comment from Hotel Management

26 Dec. 2017 by Diamante K Family

Hi Frank! Thanks to take the time to review about us and our accomodation. We are glad to know that you had a good time with us! Looking forward to see you soon :) Regards

3 out of 5

Small rustic hotel in the beach

Pros: The food, the drinks and the helpful staff.
Cons: The rooms!! Yes it's rustic but getting wet your luggage is not fun.
The hotel has a wonderful location,nices views. It has a small bay perfect for little kids to play, no big waves. The staff is friendly & helpful and the restaurant provides good cocktails and the food is the real Mexican food! super tasty!! However, when we went Tulum had a tropical storm. It was raining all day and we had some leaks in the windows and in the walls. We had to put up our luggage and shoes. In summer time, I guess the outdoor bathroom could be great, but because the storm it was not pleasant to try to take a shower when is windy and cloudy. Also, using the toilet was a pain. Imagine trying to poop while is raining over you and the toilet paper gets wet. Not fun. I suggest to put a better and wider roof over the toilet and a partial roof over the shower. The room didn't have any hooks to hang our wet clothes and after the third day of raining, the clothes stunk. If you go during a normal hot weather, keep in mind that the rooms don't have AC. Just a little fan inside the bed. I'm not sure if I could handle for example 38C/101 F without AC at night. BTW, at the restaurant at dinner time there is live music. The first night there was a guy singing. It was loud and not good. I prefer soft music to be able to have conversation at the table or eat enjoying the sound of the waves crashing. The second night, there were two guys playing Spanish guitars. They were awesome!!! perfect to create a romantic pleasant environment. I'd love to have them more often there.

Posted by , from Atlanta,GA on 8 Oct. 2017

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Comment from Hotel Management

8 Nov. 2017 by Marko

Hello, We apreciare your visit and your comments. Unfortunatly we had a very bid rainfall during your visit. Our roofs are palapa style and during big storms they can leake some times. Regarding heat in summer in the rooms the max temperature we get is around 94 degrees or 32 c yes it can get uncomfortable but mostly the humidity is the problem. We do not have ac and have fans inside the bed so you can get the direct breeze. July and August are the months where the heat can get you. So if you are really used to a/c these might not be your ideal place during that season. In winter you actually need a blanket. Regarding the bathroom with an outdoor shower we have those types of bathrooms in only 3 out of 30 rooms and are the ones people ask for the most. Unfortunately during your stay it rained a lot and was uncomfortable. They are called moon showers and if we put a roof they would los there charm. We hace different types of music and Friday night it’s more of a music you can dance too sorry you siding enjoy Best

Property Features

Diamante K - Inside Tulum National Park offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Diamante K - Inside Tulum National Park. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 3-star Tulum hotel is smoke free.

  • 29 guestrooms or units
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Diamante K - Inside Tulum National Park offers 29 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Safe
  • Toiletries (free)
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Casa Maria - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Spa Services

  • Massages on beach
  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Diamante K - Inside Tulum National Park offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • A damage deposit of USD 150 will be collected before check-in.
  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 280 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diamante K Hotel Tulum
  • Diamante K Hotel
  • Diamante K Tulum
  • Diamante K

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.