Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

Property class: 4

Photo gallery for Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

A person sitting on a circular concrete structure in a garden with a wooden fence and greenery in the background.
A modern pool area with a checkered floor, wooden furniture, and a staircase leading to a balcony.
A modern bedroom with a large bed, a curved column, and a view of a garden through large windows.
A modern building with a thatched roof, stone walls, and a wooden fence.
A modern bathroom with a bathtub, shower, and a wooden fence.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
The current price is NZ$33
includes taxes & fees
10 Dec - 11 Dec

Explore the area

View map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Hunab Lifestyle Center
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

Luxury Suite With Private Jacuzzi And Patio

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room With Pool Access

8.0 out of 10
Very good
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King With Patio And Mini Pool

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Queen Double Room

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Queen Double With Patio And Mini Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Tulum

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum places you in the heart of Tulum, connected to a shopping centre and 4.6 km (2.9 mi) from Tulum Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub and pool loungers. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning continental breakfast is served between 8:00 AM and 11:00 AM. There's also limited parking, along with the convenience of a shopping centre shuttle. .Attractions within a 10-minute drive of this 4-property class Zama hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Jaguar Park - 2 min drive - 1.4 km
  • Hunab Lifestyle Center - 3 min drive - 1.8 km
  • Dos Aguas Park - 3 min drive - 1.8 km
  • Hospital de Tulum - 4 min drive - 1.8 km
  • Holistika Art Walk - 4 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Coco Cafe - ‬18 min walk
  • ‪Jasmine - ‬18 min walk
  • ‪Nimeño Bakery - ‬7 min walk
  • ‪Xibak Tulum - ‬8 min walk
  • ‪Delicia - ‬3 min drive

About this property

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers its guests an outdoor pool and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum. A shuttle from the airport to the hotel (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 24 guestrooms or units
  • 2 levels
  • Built in 2023
  • Manager's reception (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers 24 air-conditioned accommodations with minibars and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels and first-run films. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 120 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Concerts/live shows
  • Games
  • Hot tub
  • Outdoor pool
  • Winery release events

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% organic food
  • Built in 2023
  • Designated smoking areas
  • Local artist showcase
  • Locally sourced food prioritised
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • First-run films

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 120 for adults and from MXN 120 for children
  • Airport shuttle fee: MXN 1500 per vehicle (maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Frequently asked questions

Is parking available at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yep, Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum has a free self car park. Onsite parking is limited.

How much does it cost to stay at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum on 10 Dec 2026 start from NZ$33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

The closest beach to Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum is Playa Paraiso (3.4 km).

Is there a spa on site at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

There's no onsite spa, but this property does offer services like massages.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum have a pool?

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum a romantic place to stay?

1 hot tub and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum.

Is Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum is a hit with families.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum serve breakfast?

Yep, continental breakfast is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

No, only service animals are allowed.

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 228 reviews
Rating 8 - Good. 31 out of 228 reviews
Rating 6 - Okay. 17 out of 228 reviews
Rating 4 - Poor. 4 out of 228 reviews
Rating 2 - Terrible. 12 out of 228 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, lovely staff. Would recommend and stay again!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family stay! The staff went out of their way to help us and the place was very well kept
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family-friendly property. Good food options, courteous staff, and peaceful location. Would visit again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt so relaxed during my solo trip here. The clean room and helpful staff made my short trip really comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideal for work. Strong Wi-Fi, quiet room, and great service made our business trip smooth.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a serene stay, ideal for couples wanting some peace. Sat in the garden most evenings, and the staff really looked after us.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for business trips. Clean rooms, reliable WiFi, and check-in was quick even after a late flight.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining area served fresh meals which is perfect for our quiet dinners. CCTV in common areas gave us added confidence throughout our stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first solo trip and this place made it so easy. Felt completely safe, room was cozy, and the staff was very attentive and kind.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a perfect hotel for families — good food, large rooms, and a very caring staff. Highly recommended.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little retreat with an intimate, private feel. Simple facilities like a clean lounge and functional gym kept things easy and relaxing.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had extremely peaceful and no-frills solo stay. Clean room, reliable Wi-Fi, and genuinely helpful staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and comfortable for business stays. Easy check-in, quiet rooms, and internet speed was more than enough for work.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, the kids loved the pool and the play area, and we really appreciated the connecting rooms. The breakfast had lots of options. The staff were so warm and welcoming, made us feel at home.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo trips can be nerve-wracking but this place put me at ease. Clean, quiet room and staff who genuinely cared.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a peaceful stay with spacious rooms and a great view. Also, mini fridge and laundry service made everything effortless.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seating area was ideal for evening conversations together. Smoke alarms in every room reassured us throughout our stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining area felt so homely for our candlelight dinners. Loved that CCTV in common areas, kept us feeling safe.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spotless and peaceful, just what we wanted. Loved relaxing in the garden, and the staff went above and beyond helping us out.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our balcony view was breathtaking every morning. Free parking made arriving with our car so stress-free.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was extremely attentive and helpful. There wasn't a request that went unanswered. I will absolutely return and stay here again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved relaxing on the sofa after long walks together. Free WiFi kept us connected to share our memories instantly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seating area gave me a quiet spot to review my presentation. Security alarms reassured me throughout my entire stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining area suited our fussy eaters perfectly well. 24-hour security let us enjoy evening walks without any worry.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the place so much that I will definitely recommend and stay again when I travel
Stayed 1 night in Apr 2026