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Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

3.0 star property

Photo gallery for Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

Restaurant
A spa area with a bathtub, a shower, and a wooden fence.
A modern bedroom with a large bed, a curved column, and a view of a garden through large windows.
A concrete bathtub in a garden with a wooden fence and plants.
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$87
includes taxes & fees
2 July - 3 July

Explore the area

View map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Hunab Lifestyle Center
    ‪3 min drive‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Deluxe Suite room

A modern bedroom with a large bed, a built-in bathtub, and a view of greenery outside.

Deluxe Suite room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior

A hotel room with a bed, wooden wardrobe, bedside table, and an air conditioning unit.

Superior

8.0 out of 10
Very good
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room with Mini Pool

A modern hotel room with a large bed, a wooden headboard, a nightstand, and a view of the outdoor area through large sliding doors.

Deluxe Room with Mini Pool

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Two Beds

Standard Two Beds

Standard Two Beds

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room with Mini Pool

A hotel room with two beds, wooden headboards, a ceiling fan, an air conditioning unit, and a bedside table with a lamp.

Deluxe Double Room with Mini Pool

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Tulum

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum places you in the heart of Tulum, connected to a shopping centre and 4.6 km (2.9 mi) from Tulum Beach. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free self-parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Hot tub and pool loungers. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also limited parking, along with the convenience of a shopping centre shuttle. .Attractions within a 10-minute drive of this 3-property class Zama hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Jaguar Park - 2 min drive - 1.4 km
  • Hunab Lifestyle Center - 3 min drive - 1.8 km
  • Dos Aguas Park - 3 min drive - 1.8 km
  • Hospital de Tulum - 4 min drive - 1.8 km
  • Holistika Art Walk - 4 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Coco Cafe - ‬18 min walk
  • ‪Nimeño Bakery - ‬7 min walk
  • ‪Delicia - ‬3 min drive
  • ‪La Baguette - ‬16 min walk
  • ‪Me Latte Café - ‬19 min walk

About this property

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers its guests 2 outdoor swimming pools and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum. A shuttle from the airport to the hotel (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Tulum hotel is smoke free.

  • 24 guestrooms or units
  • 2 levels
  • Built in 2023
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers 24 air-conditioned accommodations with minibars and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels and first-run films. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 30
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Concerts/live shows
  • Cooking classes
  • Games
  • Hot tub
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% organic food
  • Built in 2023
  • Local artist showcase
  • Locally sourced food prioritised
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • First-run films

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 87 per vehicle (maximum occupancy 8)
  • Hosted evening meal: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Frequently asked questions

What is the cancellation policy at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum on 2 Jul 2026 start from NZ$87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yep, Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum has a free self car park. Onsite parking is limited.

Are there any beaches close to Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

The closest beach to Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum is Tulum Beach (5.8 km).

Is there a spa on site at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

There's no onsite spa, but this property does offer services like massages.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum have a pool?

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum a romantic place to stay?

1 hot tub and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum.

Is there a free airport shuttle available at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

No, only service animals are allowed.

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 153 reviews
Rating 8 - Good. 27 out of 153 reviews
Rating 6 - Okay. 16 out of 153 reviews
Rating 4 - Poor. 4 out of 153 reviews
Rating 2 - Terrible. 10 out of 153 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean and staff friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

zayd

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here. It's a location tucked away from the bustle and very quiet. Within 10 minutes to Tulum Beach by car or motor bike. Breakfast is simple but filling. I'd stay here, again. It's a newer development area.
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a business trip and this hotel was perfect for my needs. The business center was well-equipped, and the Wi-Fi was fast and reliable, Highly recommend for anyone on a business trip.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved everything about this place, from the staff to the property. The room, pool and jacuzzi was clean. It was walking distance to stores and the park. Plus travel by car or cab was short as it is in the center of resturant and the beach clubs. I would recoomend any one who don't rent a car to rent an atv or scooter or download the InDrive app (it like uber). 1000% recommend and will use on our next visit.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

hilda s

Liked: Amenities
Good hotel with potential to do much better. Loved my room with 2 beds, AC was working great, tv was working. A little bit noisy out of the room but ok. Staff was attentive during the day. The breakfast is the same but good. I would stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Clean, quiet rooms and very friendly staff. A perfect place to relax and unwind.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Branine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pratiksha

Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable experience staying here. The room was spacious enough for us, and the facilities provided were great. I'm really happy that I choose this property.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wee

Liked: Cleanliness, amenities, property conditions & facilities
A great experience overall! The staff was friendly and helpful, the rooms were clean and spacious, and the food was amazing. Fast Wi-Fi and quiet atmosphere.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Quanisha

Disliked: Property conditions & facilities
DO NOT STAY HERE !!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every interaction with the staff was pleasant and professional. The room had such a warm and cozy feel.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

GANDHARV

Liked: Room comfort
Disliked: Property conditions & facilities
its a ok property , but they could do wonder with it
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff is incredibly helpful, nice hotel especially given the price, with amazing breakfast. In a newer area which is much closer to beach. Will definitely be returning.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, very helpful. Beautiful outside space and pool
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Eadlyn

Disliked: Amenities, property conditions & facilities
The hot tub isn’t really a hot tub because it doesn’t heat up or have engines. And the paint has fallen off in a lot of places in the tub but otherwise the room was nice and comfortable. But the main pool was nice and clean and the room was exactly like its photo. It felt safe and a very nice neighborhood as a solo traveller.
Stayed 7 nights in Feb 2026
Verified

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like the pictures. Checked out within an hour of arriving and booked somewhere else. Would not recommend at all!!!!
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Arlet

Liked: Cleanliness
Staff needs improvement.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
Large Room and Shower. Comfy Bed with plenty Of Pillows. AC worked great. Check In was easy. John, the manager always smiled and was uber Friendly and helpful as were the rest of the staff. The grounds were well kept and quiet. Only draw back was and Always is in Mexico WIFI. If all of Mexico gets this right, it will be blissful.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and definitely recommend staying here when in Tulum, Javier and John are excellent, very attentive and have great customer service. The hotel amenities are incredible, pools, room and breakfast was delicious.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a small private pool in my room which was great
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, wonderful ppols, close to amenities. Rooms are small but if you are on holiday, they are adequate.
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Francesca

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible stay. The front desk service absolutely not acceptable. Employees should be know how to speak to customers and be respectful. Truly unacceptable
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Sonia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked a superior room which was 635 sqft. We got a tiny 200 sqft and when we inquired they blamed expedia and said too bad.. contact expedia. Also, it was noisy and staff didn’t care
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Teresa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Website description very inaccurate: no snacks/ drinks or food available in the property. Not even coffee. No breakfast, and definitely not walking distance from the beach. Hot tub works only from 3pm to 5pm. Very poor internet connection through wifi. Very disappointing!
Stayed 1 night in Mar 2026