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Xscape Tulum

3.5 star property
Comfortable hotel near Tulum National Park

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Xscape Tulum

Photo gallery for Xscape Tulum

Restaurant
Exterior
Luxury Room, 1 King Bed, Jetted Tub, Garden Area
Daily cooked-to-order breakfast for a fee
Deluxe Room, 1 King Bed | Bathroom

Overview of Xscape Tulum

Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Restaurant
  • BarBarBar

Your area essentials

Map
Calle Kukulcan Sur entre Calle Xel Ha, Zac be, Tulum, QROO, 77780
  • Popular LocationTulum National Park4 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • Popular LocationPlaya Paraiso16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)97 min drive

Room options

View all photos for Premium Room, Balcony, Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Room, Balcony, Pool View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Designer toiletries
Hairdryer
Private bathroom
In-room massage
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Hot Tub, Pool View

Premium Room, 1 King Bed, Hot Tub, Pool View | Terrace/patio

Premium Room, 1 King Bed, Hot Tub, Pool View

Highlights

Private hot tub
Air conditioning
Free cots/infant beds
Designer toiletries
Hairdryer
Private bathroom
In-room massage
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Loft, Terrace

In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Loft, Terrace

Highlights

Terrace
Air conditioning
Free cots/infant beds
Designer toiletries
Hairdryer
Private bathroom
In-room massage
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Designer toiletries
Hairdryer
Private bathroom
In-room massage
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, Terrace

Loft, Terrace

Loft, Terrace

Highlights

Terrace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Designer toiletries
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free cots/infant beds
Designer toiletries
Hairdryer
Private bathroom
In-room massage
In-room safe
Daily housekeeping
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

In-room dining

Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Ceiling fan
Sofa bed - double
Separate bedroom
Designer toiletries
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, Terrace

In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, Terrace

Highlights

Terrace
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Ceiling fan
Designer toiletries
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, Terrace, Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Room, Terrace, Pool View

Highlights

Terrace
Air conditioning
Free cots/infant beds
Designer toiletries
Hairdryer
Private bathroom
In-room massage
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Garden Area

Luxury Room, 1 King Bed, Jetted Tub, Garden Area | View from room

Luxury Room, 1 King Bed, Jetted Tub, Garden Area

Highlights

Air conditioning
Free cots/infant beds
Jetted bath
Designer toiletries
Hairdryer
Private bathroom
In-room massage
In-room safe
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
The Waves Tulum
Pool
Hot tub
Spa
Pet-friendly
4.3 out of 5, Excellent, (508)
The price is NZ$229
for 1 night
includes taxes & fees
16 May - 17 May
The Waves Tulum

About the area

Tulum

Xscape Tulum puts you in the centre of Tulum, 2.9 km (1.8 mi) from Tulum National Park and 4.8 km (3 mi) from Tulum Mayan Ruins. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages. At the hotel's own lounge bar, you can stop for a drink. Plus you'll find free WiFi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 7:00 AM and noon. There's also the convenience of an airport shuttle. .Sights within a 20-minute drive of this 3.5-property class Tulum City Center hotel include Gran Cenote and Sian Ka'an Biosphere Reserve.

What's nearby

  • Tulum National Park - 4 min drive
  • Gran Cenote - 5 min drive
  • Tulum Monkey Sanctuary - 8 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 98 min drive

Restaurants

  • Burrito Amor - 7 min walk
  • El Camello Jr - 3 min walk
  • Palma Central - 5 min walk
  • Taqueria el Sabor Mexicano - 4 min walk
  • El Tio - 3 min walk

About this property

Xscape Tulum

Comfortable hotel near Tulum National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a library are also featured at Xscape Tulum. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 27 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2014
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Xscape Tulum offers 27 air-conditioned accommodations with a safe and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 15 for adults and USD 8 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 8 to 15 for adults and from USD 8 to 15 for children
  • Airport shuttle fee: USD 130 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Xscape Tulum Hotel
Xscape Tulum
Xscape Tulum Hotel
Xscape Tulum Tulum
Xscape Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at Xscape Tulum?

Xscape Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Xscape Tulum?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Xscape Tulum on 1 Jun 2024 start from NZ$98.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Xscape Tulum?

Yep, Xscape Tulum has a free self car park.

Are there any beaches close to Xscape Tulum?

The closest beach to Xscape Tulum is Tulum Beach (7 km).

Is there a spa on site at Xscape Tulum?

There's no onsite spa, but this property does offer services like prenatal massages.

Does Xscape Tulum have a pool?

Xscape Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes Xscape Tulum a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Xscape Tulum.

Does Xscape Tulum serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Xscape Tulum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Xscape Tulum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Xscape Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Xscape Tulum?

No, pets are not allowed.

Xscape Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 301 out of 492 reviews" "
Rating 8 - Good. 133 out of 492 reviews" "
Rating 6 - Okay. 27 out of 492 reviews" "
Rating 4 - Poor. 15 out of 492 reviews" "
Rating 2 - Terrible. 16 out of 492 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Mackenzie, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
Stayed 1 night in Jan 2024

10/10 Excellent

LiLiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
***I stayed in room X1. The reason why I booked the suite is because of the Jacuzzi. Didn’t realize how big it was until front desk took me to the room. It literally fits about seven adults. It was insane and I was super happy. I booked this room!!! *** I love the property. The staff are super nice, and extremely thoughtful. The pool guy took all his belongings out-of-the-way just so I can get a picture of the pool when he was working on it. Franco and Mario in the restaurant are wonderful. Ivanna at the frint desknis super sweet and full of recommendations. Her how I had to go to reception the evening before to ask for two pillowcases. Only to realize the stinging mildew smell was coming from my pillow and not the pillowcases. She was modified and contacted her supervisor straight away. ***If you are the property owner or manager reading this review, please FiIX the side door in X1. I told the evening reception that my door, although is locked…still opens when you pull the door knob. She told me not to worry, and I should be safe. I slept without incident…but still fix the door. My room was spaciius. Honestly, it was difficult trying to decide which rooms to book here; as they are alll unique!!! I am coming back to do the apartment and rooms w/ rooftop terrace. There is a sushi restaurant, a garden, dining area, and pool. Ask front sesk for pool towels.
Stayed 1 night in Dec 2023

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The surrounding area is a little run down. But the actual property is very nice if you want to RELAX. Not a party type property, no phone, tv or strong Wi-Fi. But very nice for a romantic getaway that doesn't break the bank.
Stayed 3 nights in Dec 2023

10/10 Excellent

Raghavendra, Frederick

Stayed 1 night in Nov 2023

8/10 Good

Jackie

Stayed 3 nights in Nov 2023

10/10 Excellent

justin, tarpon springs

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We booked Xscape last minute and we’re not disappointed. The best part by far was the staff, size of rooms and walking distance downtown. Downtown has way better local food options than the hotel strip. They also rent scooters which is a must. We will be back!
Stayed 2 nights in Jun 2023

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023