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Hotel Mundo Maya Tulum

4.0 star property

Photo gallery for Hotel Mundo Maya Tulum

Aerial view
Spa
Front of property
Interior
Spa

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$438
includes taxes & fees
26 Mar - 27 Mar

Explore the area

View map
Cancun-Tulum Federal Highway, Km 221, Tulum Naval Air Station, Col. Tumben Kaa, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Tulum Mayan Ruins
    ‪7 min drive‬
  • Place, Playa Paraiso
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, Balcony, Garden View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Premium bedding, down duvets, in-room safe, desk

Junior Suite

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down duvets, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Tulum

At Hotel Mundo Maya Tulum you'll be 3.1 km (1.9 mi) from Tulum Mayan Ruins and 4.6 km (2.8 mi) from Playa Paraiso. Highlights at this hotel include 4 outdoor swimming pools, a restaurant and free self-parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas and spa services. Continental breakfast is available daily between 7:30 AM and 11:00 AM. There's also free extended parking, along with the convenience of a beach shuttle. .Within a 15-minute drive of this 4-property class Tulum hotel, attractions include Tulum National Park and Gran Cenote.

What's nearby

  • Jaguar Park - 1 min walk - 0.0 km
  • Tulum National Park - 6 min drive - 3.2 km
  • Tulum Mayan Ruins - 7 min drive - 3.5 km
  • Tulum Beach - 13 min drive - 10.3 km
  • Playa Paraiso - 14 min drive - 9.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Soriana Híper Tulum - ‬9 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Frosty's - ‬7 min drive
  • ‪Häagen-Dazs - ‬6 min drive
  • ‪1000 Caguamas - ‬9 min drive

About this property

Hotel Mundo Maya Tulum

Hotel Mundo Maya Tulum offers its guests 4 outdoor swimming pools and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hotel Mundo Maya Tulum. Self parking is free. A complete renovation of Hotel Mundo Maya Tulum was completed in March 2025.

This 4-star Tulum hotel is smoke free.

  • 336 guestrooms or units
  • 3 levels
  • 8 buildings
  • Built in 2023
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Mundo Maya Tulum offers 336 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Beds feature down duvets and premium bedding. 60-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Exterior
Holiday Inn Tulum by IHG
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 90 reviews
The price is NZ$156
includes taxes & fees
3 Apr - 4 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 240 for adults and MXN 240 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Billiards/pool table
  • Foosball table

Family friendly

  • 4 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Grab bar in shower (119 centimetre high)
  • Hardwood flooring in public areas
  • Lift (92 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (160 centimetre high)

More

  • 3 floors
  • 8 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - March 2025
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Late-night room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 240 for adults and from MXN 240 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24 hours a day.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gafsacomm Tulum Hotel
Hotel Gafsacomm Tulum Tulum
Hotel Gafsacomm Tulum Hotel Tulum

Frequently asked questions

Is parking available at Hotel Mundo Maya Tulum?

Yep, Hotel Mundo Maya Tulum has a free self car park and free extended parking.

How much does it cost to stay at Hotel Mundo Maya Tulum?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Mundo Maya Tulum on 26 Mar 2026 start from NZ$438, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Mundo Maya Tulum?

The closest beach to Hotel Mundo Maya Tulum is Tulum Beach (9.7 km).

Is there a spa on site at Hotel Mundo Maya Tulum?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Mundo Maya Tulum have a pool?

Hotel Mundo Maya Tulum has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 24 hours.

What makes Hotel Mundo Maya Tulum a romantic place to stay?

A champagne service and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Mundo Maya Tulum.

Does Hotel Mundo Maya Tulum serve breakfast?

Yep, continental brekkie is offered daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Mundo Maya Tulum?

No, Hotel Mundo Maya Tulum does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mundo Maya Tulum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Mundo Maya Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Mundo Maya Tulum?

No, only service animals are allowed.

Hotel Mundo Maya Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 44 reviews
Rating 8 - Good. 7 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Liked: Amenities
Amazing facilities, friendly and welcoming service
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double charged for the same stay

Pre-Paid with Hotels.com but the hotel charged me twice by mistake. Concierge Christian Navakr did not respond to my request for a re-fund and did not provide a receipt. Make sure if you pre-pay that the frond desk do not charge you twice.
Stayed 5 nights in Apr 2025

10/10 Excellent

María Aurora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Si. Todo muy limpio. El personal siempre atento y amable. El hotel muy bonito y de buen gusto. La alberca impecable. Servicio de transporte al parque del jaguar, al tren maya y a la zona fuera del hotel muy eficiente y continuo. Tiene todos los servicios para entretenimiento y descanso. Comida muy sabrosa en el restaurante y snack bar.
Stayed 3 nights in Dec 2025

10/10 Excellent

Thelma Aida Zarango

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar está prácticamente dentro (o pegado) a la zona de la reserva del jaguar. Solo se ve selva pero súper bien protegido y con mucho respeto a la fauna y flora. La gente es un encanto en su atención. Estamos tristes de no quedarnos más tiempo. La comida súper deli y el espacio en total es una muy agradable experiencia. Los transportistas son muy muuuy amables.
Stayed 1 night in Nov 2025

10/10 Excellent

Haydee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito, excelente
Stayed 3 nights in Sep 2025

10/10 Excellent

RODOLFO LOPEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicado en un lugar precioso, las instalaciones magnificas, una experiencia excelente acompañada de viajar en el Tren Maya, te llevan de la estación al hotel en carros eléctricos para el cuidado del medio ambiente ya que esta ubicado en el parque el Jaguar donde esta la zona arqueológica devTulum.
Stayed 1 night in Aug 2025

10/10 Excellent

Vero

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gente es muy amable en todo momento
Stayed 2 nights in Jul 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es bellisimo!!!!

El hotel esta increíble!, el olor en medio de la selva esta genial, perfecto para relajarte en medio de la naturaleza. El servicio de todo el personal del hotel es muy amable, te ayudan en dudas y demás durante la estadía. Me encanto las medidas que emplean para cuidar la flora y fauna. Referente al restaurante ofrece platillos típicos de la zona, es delicioso y no es caro. Ellos te llevan directo al museo del parque del jaguar ya que esta todo conectado. Recomiendo visitarlo ampliamente.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

MIGUEL ANGEL MORALES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 3 nights in Mar 2025