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Kanté Hotel - Downtown Tulum

2.5 star property
Hotel in Tulum with 24-hour front desk and outdoor pool

Photo gallery for Kanté Hotel - Downtown Tulum

Reception
Deluxe King con Cocineta
Outdoor pool
Junior Queen
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle Polar Región 02 Manzana 07 Lote 11, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪3 min walk‬
  • Place, Hospital de Tulum
    ‪3 min walk‬
  • Place, Cenote Calavera
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪74 min drive‬

Room options

View all photos for Junior Twin

Junior Twin

Junior Twin

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior King

Junior King

Junior King

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King con Cocineta

Deluxe King con Cocineta

Deluxe King con Cocineta

Highlights

Individually decorated
Air conditioning
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Doble

Deluxe Doble

Deluxe Doble

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Queen

Junior Queen

Junior Queen

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tulum

At Kanté Hotel - Downtown Tulum you'll be within a short 5-minute stroll of Dos Aguas Park and Hospital de Tulum. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a garden, tour/ticket assistance and luggage storage. .Attractions within a 10-minute drive of this Tulum City Center hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Dos Aguas Park - 3 min walk - 0.3 km
  • Hospital de Tulum - 3 min walk - 0.3 km
  • Cenote Calavera - 5 min drive - 2.2 km
  • Hunab Lifestyle Center - 6 min drive - 2.5 km
  • Jaguar Park - 7 min drive - 2.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Campanella Cremerie - ‬2 min walk
  • ‪Las Margaritas - ‬2 min walk
  • ‪Crazy Fish Tacos - ‬1 min walk
  • ‪Antojitos La Chiapaneca - ‬3 min walk
  • ‪Raw Love - ‬2 min walk

About this property

Kanté Hotel - Downtown Tulum

Hotel in Tulum with 24-hour front desk and outdoor pool
As a guest of Kanté Hotel - Downtown Tulum, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces.

This Tulum hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
Kanté Hotel - Downtown Tulum offers 20 air-conditioned accommodations, with blackout curtains. Each accommodation is individually decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property is also known as

Kanté Hotel
Kante Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel
Kanté Hotel - Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at Kanté Hotel - Downtown Tulum?

Kanté Hotel - Downtown Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Kanté Hotel - Downtown Tulum?

The closest beach to Kanté Hotel - Downtown Tulum is Tulum Beach (7.4 km).

Does Kanté Hotel - Downtown Tulum have a pool?

Kanté Hotel - Downtown Tulum has an outdoor pool.

Is there a free airport shuttle available at Kanté Hotel - Downtown Tulum?

No, Kanté Hotel - Downtown Tulum does not offer an airport shuttle service.

What time are check-in & check-out at Kanté Hotel - Downtown Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kanté Hotel - Downtown Tulum?

No, pets are not allowed.

Kanté Hotel - Downtown Tulum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 3 out of 25 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Stayed 3 nights in Aug 2025

10/10 Excellent

MariAleath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Floyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, polite, helpful. Will stay here again. Steps away from the ado bus terminal.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

We stayed there for 4 days. The guy at the front desk was amazing! Always there to help and give good advice and recommendations. Rooms was super clean! And the location is really convenient, right beside the bus station! It'd go back anytime!
Stayed 5 nights in May 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus station and many restaurants
Stayed 1 night in May 2025

10/10 Excellent

Tieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick ck in close to Ado station. Only maid forgot to leave towels but mgr quickly supplied . The ac unit blew out an awful smell turned it off used only fan . Other than this nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Tieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of there way to please .

This is hidden behind Ado bus station. Pleasant stay .Seniors and climbing up to 3 rd fl room was not going to happen. Janet went out of her way to accommodate us. Even moving items stored in an unused ground floor room so we wouldn’t have to climb the stairs. Well cared for hotel very clean most part not too much noise considering the bus traffic. When in Mexico in town center any town has Wifi was spotty but we did get by. Overall nice hotel great staff even owner was very nice .
Stayed 2 nights in Dec 2024

8/10 Good

Erika

Disliked: Amenities
I love the fact that ADO transportation is right at front, downside is that you will be hearing the busses come and go. Yea even at night. Other than that I love the place. The area is a bit dirty but I think it’s all around.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price! Staff were very nice. Rooms were clean. Ac, tv, shower- all the necessities. Within easy walking distance to downtown. Advertised pool/ hot tub not working. Very little water in the sink.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Jenny

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Claudia Itandehui

Liked: Cleanliness, amenities, property conditions & facilities
Está muy bien ubicado atrás de la estación de autobuses ADO y fácil acceso a trasporte colectivo. Además el lugar muy lindo y súper agradable, si regresaría y lo recomiendo.
Stayed 3 nights in Jun 2025

8/10 Good

Sachiko

Liked: Cleanliness, staff & service, amenities
設備は古いのですが、部屋は清潔でした。部屋は大変広く開放感があります。シャワーのお湯の量は良かったのですが、温度は低かったです。スタッフは大変親切で感じが良かったです。
Stayed 2 nights in Mar 2025

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Excelente hotel !! Camas cómodas regaderas estupendas !! La atención de Omar muy amable al recibirte, atrás del ADO TULUM !! Muy limpio su decoración de muy buen gusto !! Nos encantó !!
Stayed 1 night in Mar 2025

8/10 Good

jose, Hermosillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien menos la atención inicial y lo peor el ruido que pasa los cuartos y no deja dormir a quienes tienen el sueño liviano
Stayed 2 nights in Mar 2025

10/10 Excellent

Erika Ivonne

Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan, Isla mujeres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el servicio, sobre todo el del recepcionista Omar ya que tan pronto necesitamos algo nos ayuda
Stayed 1 night in Jan 2025

2/10 Terrible

Ireri

Stayed 1 night in Dec 2024

8/10 Good

Aaron Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 4 nights in Dec 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio, el lugar y todo fue maravilloso.
Stayed 1 night in May 2024

4/10 Poor

miguel

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Me hicieron sentir incómodo,en la forma de resolver un pequeño incidente que tuvimos.Creo que carece de experiencia la gestión.tuve que escuchar hasta amenazas,de llamar a la policía.pienso que en un hotel,los incidentes se resuelven de otra manera.Ah y la relación precio calidad tampoco es buena