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Mistiq Gardens

3.0 star property
Condo in Tulum with 4 outdoor pools and rooftop terrace

Photo gallery for Mistiq Gardens

Apartment, 1 Bedroom | Living area
4 outdoor pools
Standard Loft | Living area
Apartment, 3 Bedrooms
Apartment, 2 Bedrooms | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Kitchen
  • Parking included
  • Air conditioning
  • Outdoor space

Explore the area

Map
Calle 29, Block 69 Region 15 Manzana 221, Tulum, QROO, 77760
  • Tulum Beach
    ā€Ŗ6 min driveā€¬
  • Tulum Mayan Ruins
    ā€Ŗ14 min driveā€¬
  • Playa Paraiso
    ā€Ŗ17 min driveā€¬
  • Tulum Intl. Airport (TQO)
    ā€Ŗ48 min driveā€¬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
  • 89 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
2 bedrooms
  • 127.86 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
3 bedrooms
  • 265.43 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Bunk Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
  • 41.61 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft | Living area

Standard Loft

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
  • 56.12 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

At Mistiq Gardens you'll be 3 km (1.9 mi) from Tulum Beach and 2.9 km (1.8 mi) from Hunab Lifestyle Center. .Each condo is individually decorated and features free WiFi, a dining area and a sitting area. In-room dining is easy with a kitchenette that comes equipped with a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. Housekeeping is available on request. .Enjoy the 4 outdoor swimming pools. Additionally, you'll find a rooftop terrace, concierge services and a garden. There's also free self parking, along with the convenience of a free beach shuttle.
View more Condo rentals in TulumOpens in a new window

What's nearby

  • Tulum Beach - 6 min drive - 3.2 km
  • Tulum National Park - 8 min drive - 4.0 km
  • Las Palmas Public Beach - 14 min drive - 6.0 km
  • Tulum Mayan Ruins - 14 min drive - 7.6 km
  • Playa Paraiso - 17 min drive - 6.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ā€ŖPapaya Playa Beach Club - ā€¬8 min drive
  • ā€ŖKin Toh - ā€¬8 min drive
  • ā€ŖRossina Cafe - ā€¬6 min drive
  • ā€ŖLa Consentida - ā€¬4 min drive
  • ā€ŖMateos - ā€¬8 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Mistiq Gardens

Condo in Tulum with 4 outdoor pools and rooftop terrace
Mistiq Gardens offers its guests 4 outdoor swimming pools. Mistiq Gardens also features a rooftop terrace, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tulum condo.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Built in 2022
  • Terrace on the roof
  • Storage area for luggage
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
Mistiq Gardens offers 30 air-conditioned accommodations with free toiletries and blackout curtains. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star condo has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Languages

English, French, Spanish

Similar properties

4 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Mistiq Temple Luxury Apartments

  • Pool
  • Kitchen
  • Pet-friendly
  • Free WiFi
3.6 out of 5, Good, 59 reviews
Mistiq Temple Luxury Apartments

Property amenities

Beach

  • Free beach shuttle

Pool/Spa

  • 4 outdoor pools

Internet

  • Available in the condo: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Rooftop terrace

Laundry

  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 30 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Meal delivery service

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 units
  • 4 floors
  • Built in 2022
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Key retrieval, private entrance

Pets

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 30 per stay; may vary based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Mistiq Gardens Condo
Mistiq Gardens Tulum
Mistiq Gardens Condo Tulum

Frequently asked questions

What is the cancellation policy at Mistiq Gardens?

Mistiq Gardens offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mistiq Gardens?

Yep, Mistiq Gardens has a free self car park.

Are there any beaches close to Mistiq Gardens?

The closest beach to Mistiq Gardens is Tulum Beach (4.7 km).

Does Mistiq Gardens have a pool?

Mistiq Gardens has 4 outdoor swimming pools. The pool is open 9:00 AM to 9:00 PM.

Is there a free airport shuttle available at Mistiq Gardens?

No, Mistiq Gardens does not offer an airport shuttle service.

What time are check-in & check-out at Mistiq Gardens?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Mistiq Gardens Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 73 reviews
Rating 8 - Good. 21 out of 73 reviews
Rating 6 - Okay. 5 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 10 out of 73 reviews

8.4/10

Cleanliness

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Meghann

Travelled with family
The property was beautiful, but like other reviews mentioned the room was not cleaned thoroughly but we managed. The first night one of the showers was not draining, however maintenance fixed it quickly & we didnt have any issues with it the rest of our stay. There is another building being built next door so it was noisy and dusty. The roads going to the property are also extremely rough. They seemed to be working on that while we were there though!! It is located just a few minutes drive to the beach area and downtown. We rented a car so had no issues getting around, if you dont get a car you will definately want to rent a bike, moped, or atv! There are tons of options around for that!
Stayed 5 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, room comfort

Nice place

Nice place to stay. Rent a car if you want to stay in this facility.
Stayed 4 nights in Apr 2025

8/10 Good

Jeremiah

Stayed 3 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

ERIC

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was great and many pools to choose from there is no paved street so itā€™s a little bit bumpy to get there, but luckily itā€™s not so far from the main road Kukulkan.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All around very good
Stayed 14 nights in Mar 2025

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Positif: Lā€™architecture du bĆ¢timent est super belle avec ces nombreuses piscines. Que dire du restaurant sur le toit, cā€™Ć©tait super bon et le service lā€™Ć©tait tout autant. Le logement Ć©tait spacieuse pour un loft. Dā€™ailleurs ce dernier avait un accĆØs direct Ć  la piscine. NĆ©gatif: La rue nā€™est pas pavĆ©e donc cā€™est poussiĆ©reux sur la propriĆ©tĆ©. Et cā€™est difficile de circuler avec une voiture ou un scooter puisque la route de terre est trĆØs abĆ®mĆ©e. Il est pratiquement impossible de se dĆ©placer Ć  pied puisque lā€™hĆ©bergement se trouve entre le centre ville et la plage (45 minutes). MalgrĆ© ce dernier bĆ©mol nous avons adorĆ© lā€™hĆ©bergement et Tulum en gĆ©nĆ©ral. Cā€™est un endroit Ć  dĆ©couvrir avant que Ƨa soit bondĆ© de touriste.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place,very unique, enjoyed this place so much i took an extra day, clean and quiet,nice stuff woth cute bar on the roof
Stayed 2 nights in Jan 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, room comfort

Tulum condo

Le condo Ć©tait trĆØs beau et trĆØs propre. Cependant aucune pression pour l eau chaude dans la douche. Il pourrait avoir un changement de serviettes. De plus il pourrait y avoir 2-3 sacs Ć  vidange, quelques cups Ć  cafĆ© et quelques sachets de savon Ć  linge. Il y a une laveuse mais pas de sĆ©cheuse. La Poniente 29 pour se rendre au condo n est vraiment pas belle. Par chance que ce n est pas une longue distance. Les piscines sont froides et la propretĆ© laisse Ć  dĆ©sirer. Sinon excellent service de la concierge et reƧu les instructions clairs avant l arrivĆ©e. En gĆ©nĆ©ral une belle place et un beau condo pour un prix relativement abordable. Nous avions le condo 209.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! The manager contacted me and everything I needed they provided me immediately
Stayed 3 nights in Dec 2024

8/10 Good

christian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful condo
Stayed 5 nights in Nov 2024

2/10 Terrible

Christina

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
my stay here did not start out well due to arriving at the location and our apartment was completely dirty. There were bugs inside the apartment. There was trash everywhere. There were beds, not made basically nobody did housekeeping before we arrived. To preface, the hotel already had extremely bad communication with us. I messaged a month prior, a week prior, two days prior, a day prior and the day of prior. We had received no information about our apartment. two hours before our check-in that is when we received the information and how to get into the apartment. There is no concierge there. The person you contact to is through WhatsApp they are only available until 5 PM. I tried calling them. I tried texting them no matter what. Unfortunately, I got there after 5 PM so that just meant that I wasnā€™t gonna be helped, wasted in our apartment around 6:30 that is when I got a call back after I tried to message everyone that the security told me to message. We were able to be moved to a different location just for the night. we felt very uncomfortable to have been in the apartment. We couldnā€™t even situate ourselves when arriving from the airport after that there were numerous situations where we try to get their help and we did not get a response Or if we did it took hours. If we were able to get through to someone by phone call, the person who answered would be very rude. We honestly were very happy that we got to get out of that apartment as fast as we could.
Stayed 5 nights in Aug 2024

2/10 Terrible

Stanka

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in Mistiq Gardens for 14 days in Aug 2024. The development is nice and modern BUT there is no one to give you a helping hand or any information. We didn't have electricity for 6 days in our apartment, and it meant no electricity, no water, no air conditioning, simply nothing. We had to grab water from the pool to flush our toilet, we couldn't cook and our groceries in the fridge went bad 3 times. When we asked the front receptionist when would be electricity back on, they had no idea. This pretty much ruined our whole vacation and I would welcome some financial REFUND back. Yes, the manager will respond to this review that it is not their fault, BUT ALSO NOT MINE! Travel somewhere else - with electricity!
Stayed 15 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Only complaint is that the bike rentals all had popped tires which means we had to go out of the way to find another bike rental property.
Stayed 6 nights in Aug 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and the condo. It was very clean, stocked with essentials, and had multiple pools. The rooftop restaurant was nice and food was awesome. They do have assigned underground parking.Only downfall is finding it and the streets are horrible. We received our checkin email the day of but was able to checkin a hour early. If your not fluent in Spanish definitely have a translator app available because majority of staff speaks Spanish but everyone was very nice.
Stayed 3 nights in Apr 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a newer property, so the facilities are actually pretty great. The pools, the gym, etc. are in great condition. The upstairs restaurant is also convenient since there is nothing walkable from the property. There are taxis out front all the time that can take you where you need to go. We had a 3 bdrm penthouse with a private pool. The pool was unusable the whole trip because there was never any way to clean it and it would get dirty very quickly. There was also no soap, shampoo or towels in one bathroom, and no cups or anything that would make it convenient. Definitely felt like a room that was just always rented out...but it was still a great place to stay!
Stayed 4 nights in Jan 2024

2/10 Terrible

Rajvir

Travelled with group
Disliked: Amenities
When checked in the apartment was not clean and the garbage was full the floor was dirty. No response from the host and took many requests to get basic housekeeping service from concierge
Stayed 7 nights in Jan 2024

2/10 Terrible

Maya

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Kayla

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

4/10 Poor

Austen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jeton

Liked: Cleanliness
Stayed 7 nights in Nov 2023

4/10 Poor

Ruth

Travelled with family
Disliked: Amenities
This property is beautiful and well maintained. It is far removed from town and there are no grocery store, shops or restaurants for about 2 miles. I received my check-in email 26 minutes before 3:00pm, the time to check-in. The property had 2 bath towels, 1 hand towel, one broom, one dustpan, 3 sponges and dish soap in a container that was specifically for sponge dispensing and couldnā€™t really wash hands with it since there was no hand soap or beach towels for the 5 pools on the property. I message Luis very early on the 2nd day of my stay and have yet to hear back on how to get these amenities that should have been included. Also, the water included was one 16oz bottle of water. The room had a very musty smell that even with open balcony doors would not subside.
Stayed 2 nights in Sep 2023

6/10 Okay

Natalin Nicol

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Arriving here it seemed like a nice clean place. I enjoyed the rooftop food and pools. However, they did not provide housekeeping and when asked for toilet paper they mentioned they did not offer that either. We had to buy basic necessities such as toilet paper, napkins and plastic bags.
Stayed 7 nights in Jun 2023