Palladium - accommodation in Tulum

The best resort !! The staff was expectational everything was clean and accommodating. It was my friends birthday and they held a private dinner which was beautiful. Julio was our concierge and go to person he was attentive and always updated us with activities and helped us with any questions or concerns. The best experience would recommend anyone who wants to have good time,food,and drinks to book a trip to secrets tulum.

The best ocean front room with a view ever at a reasonable price. Will be back for sure

The hotel was very unique. Check-in experience was good... the drive to the hotel was a bit nerve wracking but, that is probably any resort in Tulum. Food while we were there at the resort was good, not amazing, but a solid breakfast. Service could probably be improved on, but they were busy and I could have learned the language. Room was clean, unique and shower was amazing. The acoustics in the room on Saturday night could not keep up with the music from the surrounding areas. Beach was well kept... everyone was fighting the seaweed the weekend we were there. Staff were very pleasant. We asked for additional waters, and they were very prompt with the delivery of those. I appreciated not having a TV in our room. My wife really enjoyed the spa. Plunge pool was a bit too cold for enjoying... but would have been perfect for late spring or summer. We will be back again but will stay for longer... and enjoy some of the classes that they had available.