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Taio Tulum

4.0 star property

Photo gallery for Taio Tulum

Outdoor pool, pool loungers
Creator video - submitted by Tara Mango's Travel Picks
Exterior
A bedroom with a large window, a stone wall, a bed with pillows, a tray with glasses and a bottle, and a view of a garden and pool.
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service

Explore the area

View map
Calle 16 sur Supermanzana 15 Manzana 162, Entre Calle 21 Poniente y Calle 23, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪4 min drive‬
  • Place, Tulum Beach
    ‪10 min drive‬
  • Place, Tulum Mayan Ruins
    ‪16 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Luxury Villa, 1 King Bed

A bedroom with a large bed, bedside lamps, a bathtub, and a wooden headboard.

Luxury Villa, 1 King Bed

  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Penthouse, 1 Bedroom

A bedroom with a large bed, an air conditioning unit, a view of trees through a window, and a bench outside.

Signature Penthouse, 1 Bedroom

  • Garden view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Penthouse

A bedroom with a large bed, an air conditioning unit, a view of trees through a window, and a bench outside.

Panoramic Penthouse

  • Garden view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Tulum

At Taio Tulum, you'll be 4.7 km (2.9 mi) from Tulum Beach and 5.9 km (3.7 mi) from Tulum National Park. Highlights at this hotel include in-room plunge pools, free WiFi and balconies. .A day of pampering can include deep-tissue massages, hot stone massages and facials. Enjoy the outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. There's also free valet parking, along with the convenience of a beach shuttle. .Places within a 15-minute drive of this 4-property class Tulum hotel include Gran Cenote and Ven a la Luz Sculpture.

What's nearby

  • Holistika Art Walk - 4 min drive - 2.1 km
  • Tulum National Park - 9 min drive - 5.6 km
  • Tulum Beach - 10 min drive - 5.7 km
  • Tulum Mayan Ruins - 16 min drive - 8.5 km
  • Xel-Há Park - 23 min drive - 25.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Nimeño Bakery - ‬5 min drive
  • ‪Vaivén - ‬4 min drive
  • ‪El Aguajito Marisqueria - ‬4 min drive
  • ‪Cántaro Y Comal - ‬14 min walk
  • ‪La Baguette - ‬19 min walk

About this property

Taio Tulum

As a guest of Taio Tulum, you'll find an outdoor pool, a rooftop terrace, and spa services. WiFi is free in public spaces. Taio Tulum also features tour/ticket assistance, a garden, and concierge services. Self parking and valet parking are free.

This 4-star Tulum hotel is smoke free.

  • 21 guestrooms or units
  • 3 levels
  • 7 buildings
  • Terrace on the roof
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
Taio Tulum offers 21 air-conditioned accommodations with private plunge pools and minibars. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries. Additionally, rooms include a safe and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

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Copal Tulum Hotel
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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$221
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 4 metres
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Couples/private dining

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 7 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Champagne service
  • Limited room service
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Taio Tulum

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Rubi Tulum Hotel
Rubi Tulum Tulum
Romantic Rubi Tulum
Rubi Tulum Hotel Tulum

Frequently asked questions

Is parking available at Taio Tulum?

Yep, Taio Tulum has a free self car park and free valet parking.

Are there any beaches close to Taio Tulum?

The closest beach to Taio Tulum is Playa Paraiso (4.4 km).

Is there a spa on site at Taio Tulum?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as Swedish massages.

Does Taio Tulum have a pool?

Taio Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Taio Tulum a romantic place to stay?

Couples dining and a champagne service, as well as private plunge pools and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Taio Tulum.

Is Taio Tulum family-friendly?

No, Taio Tulum is an adults-only property.

Are there hot tubs in the rooms at Taio Tulum?

No, but there are deep-soaking baths and private plunge pools in the guestrooms.

Is there a free airport shuttle available at Taio Tulum?

No, Taio Tulum does not offer an airport shuttle service.

What time are check-in & check-out at Taio Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Taio Tulum?

No, pets and service animals are not allowed.

Taio Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 91 reviews
Rating 8 - Good. 7 out of 91 reviews
Rating 6 - Okay. 5 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 5 out of 91 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Hannah

The place
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay, the staff were incredible friendly and helpful. Our room was cleaned with an amazing view. I highly recommend this hotel!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jeffery Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! Staff were very friendly and professional, will be staying here when we return to Tulum!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay again.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Brenda

Liked: Staff & service, amenities, property conditions & facilities
It was inexpensive and everything we needed was at the resort
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Daykel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with cool Tulum jungle vibe and very friendly staff.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs was wonderful and very friendly and helpful. The hotel is amazing, beautiful.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, pool and room are just amazing. Just need to refresh sofa pool.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Melody

Liked: Cleanliness
Beautiful rooms, friendly staff, breathtaking view and property! Highly recommend this place. Must have a car to get around as it is located in a remote area.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and service
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet because it is in an area that is away from the city. (Although, a rough road to get there)
Stayed 3 nights in May 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was the perfect getaway with peace and serenity.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Shalitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Rubi was AMAZING! The on-site restaurants were good. Having the options to go to the pool or use your private dipping pool in your room made it GREAT!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a stunning design and an amazing vibe—you’d never even realize you’re in the middle of the jungle. The room was spotless, and the staff was exceptionally friendly.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. My wife and I truly enjoyed our stay, and the staff works hard to make sure you feel at home there. We definitely will be back at Rubi Tulum
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best food and service. The rooms were excellent! Love the private pool! The coffee was excellent! All around, definitely a 5 star rating!!!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Theresea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful. It is located in the middle of the jungle. The staff were amazing! They were helpful and knowledgeable. Great place to stay.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff and food was 5 STAR experience
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is perfect for a romantic, quiet getaway, which is exactly what I was looking for. Our penthouse suite was simply stunning..three floors of lux living & very private. The food at Balaxe was delicious. The staff throughout the resort was friendly & very helpful. The gorgeous resort was the perfect setting to celebrate our wedding anniversary.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely beautiful. It’s romantic, secluded, clean, tranquil, peaceful, and just flat out perfect for what I was looking for. The last bit of the trip to get there, the road was a bit torn up from construction but once you walk inside your just in awe. Staff was amazing and friendly, property is so well taken care of I felt like I was little oasis.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was beautiful the staff was always helpful. It’s located more inside the jungle area. The rooms were wonderful I was a little confused about the shower cause the water got all over the floor. The restaurant closes too early. The food is very good and tasteful. Room service came and cleaned everyday. Mosquitos weren’t that bad around the hotel but once you step out they tearing you up. Overall I would definitely visit them again
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Kalona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect unique last minute discovery! Quiet, beautiful, wonderful staff. The place is a small sanctuary that makes you feel in a while world of your own. The food was also absolutely amazing. Every thing we needed was responded to immediately and we cannot wait to return for longer!
Verified

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diseno hermoso Transmite paz
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rubi Tulum was unlike any other luxury hotel I have stayed at. It combines romantic luxury with the adventurous jungle, and it works so well. The restaurant Balaxe was absolutely incredible as well. Overall the single best experience I have had at a Hotel.
Stayed 1 night in Mar 2023