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Tuup Tulum

Property class: 3

Photo gallery for Tuup Tulum

A beach with a thatched-roof structure and lounge chairs.
A beachfront building with a thatched roof, surrounded by palm trees and a sandy area.
A swimming pool with two striped lounge chairs and potted plants.
A white building with a thatched roof, surrounded by palm trees.
A room with two beds, a wooden bench, and a view of the beach.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$109
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
Km 8.5 Carr. Tulum-Boca Paila, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, Tulum Mayan Ruins
    ‪17 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬

Room options

View all photos for Standard Cabin, Ocean View

A white building with a covered patio, a small seating area, and a staircase leading to a second level.

Standard Cabin, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Cabin, Oceanfront

A beach hut with a thatched roof, white walls, and a balcony.

Standard Cabin, Oceanfront

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Pool View

A bedroom with a large bed, a window with a view of greenery, a ceiling fan, and a small bedside table.

Standard Room, Pool View

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, Pool View

A bedroom with a large bed, a bench, and a view of a swimming pool through large windows.

Room, Pool View

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A bedroom with a large bed, a smaller sofa, a wooden ceiling, and a window with curtains.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, Tower

A modern outdoor patio with two lounge chairs, a white wall, and potted plants.

Superior Room, Tower

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Tulum

Tuup Tulum places you steps from Tulum Beach and within a 20-minute stroll of Sian Ka'an Biosphere Reserve. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, tour/ticket assistance and wedding services. Plus you'll find luggage storage. There's also the convenience of free self parking. .Within a 30-minute drive of this 3-property class Zona Hotelera hotel, attractions include Tulum Mayan Ruins and Playa Paraiso.

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Ven a la Luz Sculpture - 19 min walk - 1.7 km
  • Playa Paraiso - 14 min drive - 9.2 km
  • Tulum Mayan Ruins - 17 min drive - 10.6 km
  • Playa Ruinas - 21 min drive - 11.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪The Coffee - ‬18 min walk
  • ‪ARCA - ‬10 min walk
  • ‪Mia Restaurant & Beach Club - ‬19 min walk
  • ‪Chambao - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬9 min walk

About this property

Tuup Tulum

As a guest of Tuup Tulum, you'll find an outdoor pool and tour/ticket assistance. Public spaces have free WiFi. Self parking is free.

This 3-star Tulum hotel is smoke free.

  • 8 guestrooms or units
  • Beach lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • No smoking on site
Tuup Tulum offers 8 air-conditioned accommodations with minibars and laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower with a rainfall showerhead. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

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Hotel Qamar Lux
Zona Hotelera
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 41 reviews
The price is NZ$177
includes taxes & fees
21 Aug - 22 Aug
Hotel Qamar Lux

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Outdoor furniture

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 80 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IDM180126CM1

Property is also known as

Tuup Tulum Hotel
Tuup Oceanfront

Frequently asked questions

What is the cancellation policy at Tuup Tulum?

Tuup Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tuup Tulum?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Tuup Tulum on 20 Sept 2026 start from NZ$109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tuup Tulum?

Yep, Tuup Tulum has a free self car park.

Are there any beaches close to Tuup Tulum?

Yep, Tuup Tulum is a short 1-minute walk from Tulum Beach.

Does Tuup Tulum have a pool?

Tuup Tulum has an outdoor pool.

Is there a free airport shuttle available at Tuup Tulum?

No, Tuup Tulum does not offer an airport shuttle service.

What time are check-in & check-out at Tuup Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Tuup Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 34 reviews
Rating 8 - Good. 11 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful peaceful place
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Very cute and beach amazing
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Old school beach resort, great staff 😬
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff made always feel at home
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
What stood out was an amazing bed. Nice & firm which is good for lower back issues. The property was cleaned every day The view was beautiful as we were upper floor deluxe & we could see the turquoise sea through the leaves of the palms trees so I felt like I was in a jungle. At night all I could hear was the waves breaking on the beach. The staff were all very friendly & David was our waiter on the beach & looked after us very well. Thank you David
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very chic and part of panamera hotel so you get all the perks. One of the best hotels in Tulum 😬
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel…have stayed there twice now. Cute little bungalows right on the beach. Rooms are clean. Staff is nice! And you can enjoy the amenities of the hotel next door!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

yanet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food, staff, and stay overall. :)
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
The pictures are of the hotel across the street. You will be in an annex across the street which is a bit busy and noisy. The hotel plays very loud music at random hours depending on the DJ. The staff was pleasant .
Verified review

6/10 Okay

Blake

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wonderful reception, amazing breakfast and the room was beautiful. But, the beach club service was terrible. If you want to be forced to beg for a drink or an umbrella - this is the place to go. Also, if you have any smoke allergies/sensitivities - beware! The smoke from the outdoor fire and the other “natural products” being enjoyed will absolutely fill your entire room. On a 1-10. This place is a 3. The money you save will be spent by being forced to enjoy other beach clubs up the road.
Stayed 7 nights in Jan 2023
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Rustic but functional

We stayed here 5 days. Other members in our party had rooms for 4 nights and 2 nights as well. It is more rustic than neighboring properties other wedding guests stayed in but appropriately priced for that. Location right on the beach was wonderful. Air conditioning worked well and staff was there to greet us on arrival to check in. The front desk is otherwise unmanned but you can go to a neighboring property for assistance and will also need to go there to check out. They were helpful in setting up airport transportation. Their transportation was not the cheapest option in the area but if you don't want the hassle of finding something yourself it is worth the convenience. They use WhatsApp for communication because text, calls and other messages are slow. They were consistent in responding to any inquiries. The plumbing was not terrific and we had a clog while we were there. Apparently we were not supposed to dispose of toilet paper in the toilet. We, nor other members of our party renting rooms, were not told that. The other water issue we had was when it rained, water come in the room under the door getting our things wet on two different occasions. They did clean it up but it was a bit of a hassle. It you know it is going to rain at night, put a towel down in front of your door or you may step into a puddle on your way to the bathroom in the morning. The linens and bedding were clean and daily room service was provided.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel. Nuestra cabaña en el segundo piso estuvo siempre muy limpia. Tiene un acceso directo a la playa y la vista del balcón es muy linda. El staff fue siempre atento. La regadera tiene la presión del agua muy baja y la luz del baño en el lavabo es demasiado bajita. Todo lo demás superó nuestras expectativas.
Stayed 9 nights in Jan 2026
Verified review

8/10 Good

Chloé

Liked: Cleanliness, staff & service
Personnel très sympa et aidant. Bien situé. Ils partagent la plage de l’hôtel panamera. Beaucoup de bruit dans la partie récente de l’hôtel qui est de l’autre côté de la route, une fête jusqu’à tard dans la kit et leur système d’arrivée d’eau qui fait beaucoup de bruit, mais ils ont finit par le couper la nuit donc ils ont trouvé une solution. Mieux vaut prendre une chambre sur la plage! Nous reviendrons avec plaît
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

JOSE MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alejandro

Excelentes instalaciones y buena ubicación, cerca hay de todo
Stayed 1 night in Apr 2025
Verified review

8/10 Good

AURELIE

Liked: Cleanliness, staff & service, property conditions & facilities
Très jolies cabanes en bord de mer rattachées à l'hotel Panamera. Cependant vous devrez qd même payer pour acceder à leur piscine et transat, dommage! Attention si vous devez aller dans le centre, c'est assez loin et le taxi coute 600 pesos! Sinon c'est propre et le personnel est sympathique et serviable.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Laura Eva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Se robaron los datos de mi tarjeta de crédito y un mes después me hicieron un cargo en Liverpool por 24,000 pesos mexicanos. El Personal es cero profesional y majadero, en especial los meseros y la hostes argentina. No recomiendo que vayan a este lugar. Cero servicio al cliente, me trataron súper mal todos. Renté un bungalo justamente por que ese cuarto era el que yo quería y al día siguiente me “pidieron muy amablemente” que me cambiara a otra habitación, a lo cual me negué y luego por esa razón me trataron muy mal. No vayan a este hotel, la van a pasar muy mal.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

MICHELLE CALVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cadena de Hoteles es lindisima
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Hoi

Disliked: Staff & service, property conditions & facilities
Cuando llegamos al hotel que presentan en la foto, te envían para unos apartamentos que están alfrente , sucios, inseguro , la picina tienes que cruzar al otro hotel indique en la estadía que iba con una menor y resulta que no aceptan menores en el área de la picina, el inodoro del baño está dañado ( NO BAJA ) les pides información y ellos no saben NADA 😵‍💫😵‍💫 Realmente para el precio y lugar… por favor búsquese otra alternativa No tienen ni tan siquiera café para la mañana Fatal ! No lo recomiendo
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

EDGAR OMAR

Liked: Cleanliness, staff & service, property conditions & facilities
exelente
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Alan

Liked: Amenities, property conditions & facilities
Bonitos y amplios cuartos, algo descuidada la entrada , buena limpieza
Verified review

2/10 Terrible

Roman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es nada a como lo reflejan en las fotografias, reserve y pague por una habitacion diferente y me hospedaron frente al hotel, en una habitacion con lagartijas.
Verified review

8/10 Good

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Sonnenaufgang! Wir hatten das Strandhaus direkt in der ersten Reihe sm Strand! War alles top!
Verified review

10/10 Excellent

Fernando Israel Cervantes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, personal muy atento y amable. Excelente vista y ubicación en la playa. Costo muy bien con respecto a la competencia. Beach club muy bonito