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Una Vida

4.5 star property
Suburban hotel with full-service spa and coffee shop/cafe

Photo gallery for Una Vida

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, pool loungers
Snack bar
Reception
Premier Room
Luxury House | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$568
includes taxes & fees
16 Jan - 17 Jan 2026

Explore the area

View map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780
  • Place, Hospital de Tulum
    ‪9 min walk‬
  • Place, Dos Aguas Park
    ‪14 min walk‬
  • Place, Holistika Art Walk
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪71 min drive‬

Room options

View all photos for Luxury Quadruple Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Down duvet
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury House

Luxury House

Luxury House

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 300 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room

Premier Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Pillow-top bed
Down duvet
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Studio

Jungle Studio

Jungle Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Down duvet
Ceiling fan
Premium bedding
Pillow-top bed
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Room - Terrace

Tropical Room - Terrace

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Pillow-top bed
Down duvet
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

A luxury stay in Tulum awaits you at Una Vida. Within just a 15-minute stroll, you'll find Hospital de Tulum and Dos Aguas Park. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Ananda, serves Mexican cuisine and is open for breakfast, brunch and lunch. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 7:30 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Tulum City Center hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Hospital de Tulum - 9 min walk - 0.8 km
  • Dos Aguas Park - 14 min walk - 1.2 km
  • Holistika Art Walk - 4 min drive - 1.8 km
  • Tulum Mayan Ruins - 14 min drive - 7.8 km
  • Tulum Beach - 15 min drive - 8.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Taqueria El Sabor Mexicano - ‬7 min walk
  • ‪Poc-Chuck “Las Mestizas” - ‬6 min walk
  • ‪Burrito Amor - ‬9 min walk
  • ‪El Camello Jr - ‬6 min walk
  • ‪Palma Central - ‬4 min walk

About this property

Una Vida

Suburban hotel with full-service spa and coffee shop/cafe
Una Vida offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Una Vida. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 17 guestrooms or units
  • 2 levels
  • 11 buildings
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Una Vida offers 17 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Pillowtop beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ananda

Things to do

  • Full-service spa
  • Outdoor pool
  • Water sports equipment

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • 11 buildings
  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 30 for adults and from USD 30 for children
  • Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

What is the cancellation policy at Una Vida?

Una Vida offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Una Vida?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Una Vida on 16 Jan 2026 start from NZ$568.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Una Vida?

Yep, Una Vida has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Una Vida?

The closest beach to Una Vida is Tulum Beach (7.6 km).

Is there a spa on site at Una Vida?

Yep, there is an onsite spa at Una Vida. You'll enjoy services like massages.

Does Una Vida have a pool?

Una Vida has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:30 AM to 9:00 PM.

What makes Una Vida a romantic place to stay?

Al fresco dining and a champagne service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Una Vida.

Is Una Vida family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Una Vida is a hit with families.

Does Una Vida serve breakfast?

You bet, continental breakfast is on offer daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Una Vida?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Una Vida?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Una Vida?

Check-in begins at 3 PM. Check-out time is noon.

Una Vida Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 206 out of 278 reviews
Rating 8 - Good. 52 out of 278 reviews
Rating 6 - Okay. 12 out of 278 reviews
Rating 4 - Poor. 1 out of 278 reviews
Rating 2 - Terrible. 7 out of 278 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Jasmine

Travelled with pets
Liked: Cleanliness, property conditions & facilities
The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Regina

Stayed 4 nights in Aug 2025

8/10 Good

Queonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present. WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities. Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions. If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.
Stayed 5 nights in Aug 2025

10/10 Excellent

Leilani

Stayed 4 nights in Jul 2025

10/10 Excellent

Leonteen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful…. I will be returning Great staff… attentive
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 1 night in Jul 2025

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and rooms. Excellent customer service.
Stayed 1 night in Jul 2025

10/10 Excellent

kye

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Baruni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Stayed 1 night in Apr 2025

8/10 Good

Mark, London

Stayed 4 nights in Apr 2025

10/10 Excellent

Lavania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

clara, Irvine

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

clara, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ross A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Chad E

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.
Stayed 7 nights in Apr 2025

10/10 Excellent

Piper

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
Stayed 4 nights in Apr 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Jonathan, windermere

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo super genial .. los detalles pequeños no se cuentan por que son insiginificantes en comparacion con todo lo demas. Muchas gracias por todo..
Stayed 4 nights in Apr 2025

8/10 Good

Rob

Travelled with group
Hotel great. Town itself, not so much…
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
Stayed 5 nights in Mar 2025

10/10 Excellent

esther

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
Stayed 4 nights in Mar 2025