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Urbano by Sundara

2.0 star property
Hotel in Tulum with rooftop terrace and outdoor pool

Photo gallery for Urbano by Sundara

Aerial view
Studio Penthouse | Bathroom
Studio Penthouse
Studio Penthouse
Studio Penthouse | Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View map
Reg. 014, Smza 003, Mza. 026, Lote 134, Aldea Zama, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Hunab Lifestyle Center
    ‪2 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪46 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Kitchenette
Fridge
Separate bedroom
2 bathrooms
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Penthouse

Studio Penthouse | Private pool

Studio Penthouse

Highlights

Furnished patio
Private plunge pool
Air conditioning
Kitchenette
Separate bedroom
Sofa bed - single
2 bathrooms
Private bathroom
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Master Suite

Master Suite | Terrace/patio

Master Suite

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Kitchenette
Sofa bed - single
2 bathrooms
  • 81 sq m
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

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About the area

Tulum

At Urbano by Sundara you'll be 4.6 km (2.9 mi) from Tulum Beach and 4.8 km (3 mi) from Tulum Mayan Ruins. Highlights at this hotel include an outdoor swimming pool, and in-room kitchenettes and private plunge pools. .This hotel has a rooftop terrace, express check-in and express check-out. There's also the convenience of free parking nearby. .Attractions within a 20-minute drive of this Zama hotel include Tulum National Park and Xel-Há Park.

What's nearby

  • Dos Aguas Park - 14 min walk - 1.3 km
  • Hospital de Tulum - 16 min walk - 1.4 km
  • Jaguar Park - 2 min drive - 1.4 km
  • Hunab Lifestyle Center - 2 min drive - 1.8 km
  • Holistika Art Walk - 4 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Coco Cafe - ‬14 min walk
  • ‪Delicia - ‬16 min walk
  • ‪Jasmine - ‬14 min walk
  • ‪Olio - ‬18 min walk
  • ‪Nimeño Bakery - ‬1 min walk

About this property

Urbano by Sundara

Hotel in Tulum with rooftop terrace and outdoor pool
Urbano by Sundara offers its guests an outdoor pool, a rooftop terrace, and express check-in. Urbano by Sundara also features express check-out, pool umbrellas, and local meal delivery service. The front desk is open around the clock.

Smoking is allowed in designated areas at this Tulum hotel.

  • 14 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Express check-in
  • Express check-out
  • Smoking in designated areas
Urbano by Sundara offers 14 air-conditioned accommodations with private plunge pools and complimentary bottles of water. Rooms open to furnished patios. Kitchenettes offer stovetops, microwaves, kitchenware and utensils and coffee/tea makers.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Private plunge pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • 20 steps to reach entrance
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchenette
  • Meal delivery service
  • Microwave

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • Pets and service animals are not allowed at Urbano by Sundara

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash.

Property Registration Number VRE211117BCA

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbano by Sundara Hotel
Urbano by Sundara Tulum
Urbano by Sundara Hotel Tulum

Frequently asked questions

What is the cancellation policy at Urbano by Sundara?

Urbano by Sundara offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Urbano by Sundara?

The closest beach to Urbano by Sundara is Tulum Beach (6.2 km).

Does Urbano by Sundara have a pool?

Urbano by Sundara has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Are there hot tubs in the rooms at Urbano by Sundara?

No, but there are private plunge pools in the guestrooms.

Is there a free airport shuttle available at Urbano by Sundara?

No, Urbano by Sundara does not offer an airport shuttle service.

What time are check-in & check-out at Urbano by Sundara?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Urbano by Sundara?

No, pets and service animals are not allowed.

Urbano by Sundara Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Deisy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms spacious nice little boutique hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Fidel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. The neighborhood was nice and walkable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Pierre-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice condo nice area but still few constructions around although it wasn't very loud or dirty Its a work in progress but with nice potential
Stayed 3 nights in Jan 2025

10/10 Excellent

Alcides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, excelente ambiente, camas muy cómodas muy bien espacio, muy bonita la decoración, los jacuzzis excelente detalle.
Stayed 3 nights in Jul 2025

10/10 Excellent

Selina

Stayed 2 nights in Apr 2025