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Zendero Tulum

Property class: 4

Photo gallery for Zendero Tulum

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Reception
Property grounds
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$93
includes taxes & fees
24 Apr - 25 Apr

Explore the area

View map
Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪13 min walk‬
  • Place, Dos Aguas Park
    ‪14 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Junior Room, 1 King Bed with Sofa bed, Non Smoking

Select Comfort beds, in-room safe, blackout curtains, iron/ironing board

Junior Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(3 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tulum

Zendero Tulum places you in the centre of Tulum, within just a 15-minute stroll of Hunab Lifestyle Center and Dos Aguas Park. Highlights at this hotel include an outdoor swimming pool, free self-parking and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find luggage storage. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Tulum City Center hotel include Tulum Mayan Ruins and Gran Cenote.

What's nearby

  • Jaguar Park - 13 min walk - 1.1 km
  • Dos Aguas Park - 14 min walk - 1.2 km
  • Cenote Calavera - 2 min drive - 2.2 km
  • Tulum National Park - 4 min drive - 3.9 km
  • Hospital de Tulum - 4 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪El Capitán - ‬3 min walk
  • ‪La Regia Tulum - ‬2 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪Botánica Garden Café - ‬5 min walk

About this property

Zendero Tulum

As a guest of Zendero Tulum, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. A beach shuttle and a round-trip airport shuttle are available for a fee. Free self parking is available.

This 4-star Tulum hotel is smoke free.

  • 17 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Zendero Tulum offers 17 air-conditioned accommodations with a safe and blackout curtains. Beds feature Select Comfort mattresses. 45-inch LCD televisions come with cable channels.

Bathrooms include a shower. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Interior entrance
Elements Tulum Boutique Hotel
Tulum City Center
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 956 reviews
The price is NZ$78
includes taxes & fees
2 May - 3 May
Elements Tulum Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zendero Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 500 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Zendero Tulum Hotel
Zendero Hotel
Zendero Tulum Hotel
Zendero Tulum Tulum
Zendero Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at Zendero Tulum?

Zendero Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zendero Tulum?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Zendero Tulum on 24 Apr 2026 start from NZ$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zendero Tulum?

Yep, Zendero Tulum has a free self car park.

Are there any beaches close to Zendero Tulum?

The closest beach to Zendero Tulum is Tulum Beach (7.5 km).

Does Zendero Tulum have a pool?

Zendero Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM.

Is there a free airport shuttle available at Zendero Tulum?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Zendero Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Zendero Tulum?

No, pets and service animals are not allowed.

Zendero Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 162 out of 276 reviews
Rating 8 - Good. 58 out of 276 reviews
Rating 6 - Okay. 31 out of 276 reviews
Rating 4 - Poor. 15 out of 276 reviews
Rating 2 - Terrible. 10 out of 276 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Manuel

Stayed 1 night in Nov 2025

2/10 Terrible

Gustavo, el paso

Travelled with family
Liked: Staff & service
Very dirty outside
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 2 nights in Jul 2024

2/10 Terrible

Fraida

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel did not appear like the photos
Stayed 1 night in Jun 2024

8/10 Good

gunvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall okay experience
Stayed 2 nights in Jun 2024

10/10 Excellent

Phyo Thin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location
Stayed 1 night in May 2024

10/10 Excellent

Israel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristy E

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, good staff, good location
Stayed 4 nights in Apr 2024

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.
Stayed 2 nights in Apr 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!
Stayed 2 nights in Mar 2024

6/10 Okay

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities
Ac didn’t work bad experience
Stayed 2 nights in Mar 2024

6/10 Okay

Rashedul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.
Stayed 1 night in Feb 2024

6/10 Okay

Elaine

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.
Stayed 1 night in Feb 2024

8/10 Good

Suha

Travelled with partner
Liked: Cleanliness, staff & service
Nice staff, central location
Stayed 1 night in Feb 2024

2/10 Terrible

Chelsea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.

4/10 Poor

Dustin, Lake Elsinore

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Shilin

Travelled with family
Liked: Staff & service
The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water.
Stayed 1 night in Dec 2023

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. Only stayed for a few days but enjoyed the amenities.
Stayed 2 nights in Dec 2023

10/10 Excellent

MIGUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.
Stayed 3 nights in Nov 2023

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Shaynel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel
Stayed 1 night in Jul 2023

2/10 Terrible

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?
Stayed 3 nights in Feb 2023